Ocean Coral & Turquesa (coral & turquoise are colors used there) is absolutely beautiful. Maybe the nicest place I've ever stayed in - I think they must have invested a lot of money in it right when the economy tanked & that's why it's available at such good prices, so they can recoup some of their investment. Very stylish modern design, with carefully arranged seating areas and clearly a professional hand in choosing light fixtures, colors, textiles, etc. Definitely for those who appreciate more modern style than traditional-looking luxury. Info page says the place was built in 2008, and having recently built a house, I understand the 2-year mark requires a major maintenance intervention. There was a lot of maintenance going on while we were there - rooms, areas in the lobby, grounds, etc. I do wish they would have done one wing & kept all the guests out of that area instead of having us sleep near saws & sanders. We could have fit our 3-story house into 1/3 of the open-air lobby. Cannot say enough about the appearance - marble floors, gorgeous views from the patio of the lobby. They do have it set up badly for logistics - encourages guests (including me at one point) to be in the lobby in their bare feet & wet bathing suits, which made for a trashy appearance of the guests. Of course, that could be because of the low prices they are offering, but like I said, I ended up there right off the beach, too.
Food was good but not great. The buffet restaurant - again, gorgeous - was as good as a buffet could be, and the snack bar places were fairly benign, with chicken nuggets, french fries, burgers & wings during the day. Again with the low prices inviting less refined clientele - the rules about dress code were not observed or enforced, but the place set itself and its guests up for that. If I wanted to get a Coke or water while at the pool or on the beach, I'd have to get it myself 9 times out of 10. There was one waitress or waiter working a pool at a time, and not really in a hurry. Staff generally were friendly but overworked/annoyed/tired, not nearly as pleasant as other places that cater to a higher-end crowd. I think that was because of all the tacky, less grateful guests - those will wear ya down in a hurry, and these people probably thought they were going to get to serve a more refined, polite clientele. I don't mean to sound like I think we're such high-class people, but our goal when we vacation isn't to be drunk the whole time, and there was a whole pool full of those (with the swim-up bar, of course). The other restaurants (Japanese, Mexican, Italian & Carribbean) were alright too - not bad, just not great. One of them was closed each night we were there, but then that food type would be featured at the main buffet restaurant.
Four pools total, one kid pool which was very loud & chaotic, two 'activities' pools with loud music and goofy guys with microphones getting people to play games, and one quiet pool, where we spent all of our time. The resort also had a 'Privilege' section - nicer rooms, private restaurant & beach area - but I think that I would have been disappointed to pay $100 more per night to still be that close to a very raucous crowd. Our room was a little close for comfort to the party pool with the swim-up bar, so we were grateful that the sliding glass door kept noise out so that Elsa could nap in peace. The beach was so nice - thatched umbrellas with lounge chairs and tables, plenty for all the beach goers (really, why do people pay to go to the beach & then stay at the hotel pool?!?). Fine white sand, good for castle-building. :-) A bit of seaweed (the kind that looks like pine straw) so for those people who don't like nature on their beach or floating in the water, it's good to be forewarned. Gorgeous green & blue water - glad we got to see it before the oil spill in the Gulf ruins everything.
Room was beautiful - very high-end decor and restroom. Separate tub & glass/tile shower, vessel sink, marble everywhere. Our room had a ceiling fan & a real thermostat/HVAC system instead of the wall unit. (That made a difference to me). Also had very eco-friendly features - a/c kept running, but at night, motion detectors would turn off lights & such if no one moved for a while. Likewise, if we opened either room door or the sliding door to the balcony, the air would go off while the door was open. Also had the two-button toilet (one for low-flush, both for normal - my folks have this & it's a water-conserving thing). Little fridge restocked with plenty of water, sodas & 2 beers every day. I would have loved to have had a chaise lounge on the balcony instead of the basic porch chair. Free wi-fi in the lobby, available in the room for an extra fee.
I think my misstep was in looking at the hotel's website, which was clearly made & photographs taken before the guests started arriving. The site shows a very quiet, peaceful, luxurious hotel - it was much noisier & crowded in person, and that atmosphere is not what I choose for us for our vacations. I think the flaw in this place is that they are trying to be all things to all customers - kid/family friendly, spring-break/party crowd friendly, and luxury/quiet friendly. I suppose it's a big enough place for it, but I experienced the culture clash. Overall I wasn't disappointed - absolutely gorgeous hotel and beautiful beach, just more people and noise than I was expecting. I feel reminded to keep that in mind with our next place - last three vacations (Dominican, Bonaire & Puerto Vallarta) have been smaller boutique hotels in February, so less crowds & noise.
- Official Description (provided by the hotel):
- Located in the heart of the Mexican Caribbean, this enchanting all-inclusive resort offers an array of activities to engage your senses. This dazzling all-inclusive resort is located on prime beachfront property in the heart of the Mexican Caribbean, close to Cancun and neighboring Riviera Maya communities. With sweeping views of the Caribbean, a magnificent white-sand beach with crystalline waters, and surrounded with tropical foliage, Ocean Coral & Turquesa offers a wide range of activities for everyone, along with an assortment of services to ensure that you have an unforgettable Caribbean vacation. Enjoy a variety of gastronomic fare, round-the-clock entertainment, children's programs, and Mexican hospitality. Whether it's a romantic getaway for two, a family vacation, a self-indulging spa vacation, even a business retreat, we have it all, in one all-inclusive package. ... more less
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- Also Known As:
- Ocean Coral & Turquesa Hotel Puerto Morelos
- Ocean Coral And Turquesa
- Ocean Coral & Turquesa Riviera Maya, Mexico - Puerto Morelos