My husband and I traveled to this resort with our 9 month old baby last October. As luck would have it, our baby brought an ear infection along with him. To this day, that was the only time he has ever gotten sick (go figure). The hotel has an onsight doctor which was extremely fortunate. She recommended we travel to an emergency room in cancun as soon as she checked our son who was burning in fever. The suggested hospital was wonderful by the way. However, I cannot say enough about how the hotel worked to accomodate us for the rest of the week. Guest services checked on us multiple times per day, offering to help us in any way possible. Multiple times they had the chef cook special meals for our son as we tried to get him to eat. Many hotel staff were aware and always asked about our son when they saw us. A guest rep even made a trip to the pharmacy for us when we ran out of medicine. Any parent can probably imagine how it would be to be in a foreign country, without access to your own vehicle, your own doctor, all of your own conveniences and with a very sick baby. No, we did not get to enjoy the pools, the food, the drinks, etc. But we will never forget the kindness they showed us while we cared for our sick son.
- Official Description (provided by the hotel):
- Located in the heart of the Mexican Caribbean, this enchanting all-inclusive resort offers an array of activities to engage your senses. This dazzling all-inclusive resort is located on prime beachfront property in the heart of the Mexican Caribbean, close to Cancun and neighboring Riviera Maya communities. With sweeping views of the Caribbean, a magnificent white-sand beach with crystalline waters, and surrounded with tropical foliage, Ocean Coral & Turquesa offers a wide range of activities for everyone, along with an assortment of services to ensure that you have an unforgettable Caribbean vacation. Enjoy a variety of gastronomic fare, round-the-clock entertainment, children's programs, and Mexican hospitality. Whether it's a romantic getaway for two, a family vacation, a self-indulging spa vacation, even a business retreat, we have it all, in one all-inclusive package. ... more less
- Reservation Options:
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- Also Known As:
- Ocean Coral & Turquesa Hotel Puerto Morelos
- Ocean Coral And Turquesa
- Ocean Coral & Turquesa Riviera Maya, Mexico - Puerto Morelos