I may be biased seeing as this is my first all inclusive resort..I am from the area..however,this was our first time staying in Riviera Maya. The previous times I've always stayed in Cancun on the strip..and had less than stellar experiences with the spring break crowds. This resort was such a pleasant surprise! We obviously did our research before booking but it seemed as though AM resorts was the way to go. The service really was top notch. The food was excellent..definitely 5 star. There are so many food options and you will definitely never go hungry! The OCEANA was our favorite. We loved getting the shrimp tacos (highly recommend) we ordered the ceviche de grouper every day and also the tuna appetizer. The French restaurant is a must as well. It is beautiful inside and so romantic. I definitely recommend eating at the World Cafe at least once, but we found that ordering breakfast room service and enjoying it on the patio in front of our swim out suite made us the happiest! The SECRETS BOX was also incredible because when we ordered food late night in our pijamas we didnt have to deal with anybody coming into the room.
On to the rooms:
The rooms were amazing, spacious, decorated very modern. The bed lights up at the top..the jacuzzi is in the middle of the room. The bathroom is huge and has a rain shower..It doesn't have a door which does get a little drafty at times..but MINOR details! We stayed in the swim out in the preferred club section (however we were not preferred club) It was building 2. I would highly recommend this area!! Although you do not get a view of the ocean or a balcony the swim out more than makes up for it. We really enjoyed having our own area to swim, our own lounge chairs..breakfast on the patio..and the best part? After a full night of eating/drinking we'd come home and take a dip in the pool! It is pretty quiet back there as well. The waitresses come by extremely often. I have to give a shoutout to SUKI she was the best! We made friends with her throughout the trip and as soon as our drinks were near empty..she was there with another one. Veronica was also really good! She brought us nachos at the pool and was prompt in coming back! It probably didnt hurt that I speak spanish..but the staff was truly amazing! They made our trip :)
The Bars: The veranda bar is the place to be at night after the shows. We would hang out there have drinks/people watch..talk to the bartenders. The Rendesvous bar was a great place to get a drink after dinner! They also had a girl singing live in the lobby one night..she was incredible. Shoutout to XAVI the bartender at rendevous! he was great and super nice. In the morning we would get an iced coffee from coco cafe and go to rendevous to add a shot of baileys. (just a tip )
The Beach: Here is the one downside to the entire vacation. The BEACH is pretty.. the sand is beautiful the water is actually pretty blue as well. Do not be detoured by what people say about it being horrible. If you are looking for crystal blue waters though you may want to try the Cancun strip or somewhere closer to Playa del Carmen. It was a bit rocky to get in the water but we enjoyed it all the same! We took a catamaran out one day, they also have kayaks you can use for free. A nicer beach is only about half a mile to the left of the resort. It is true what they say..you must pass a nude beach to get there so beware..but the water is beautiful once you get there :)
The Pools: The pools are all very nice and huge. The infinity pool is a little too cold to swim in but the main pool is nice..it does get very rowdy during the day. We hung out there and at our swim out the most..When we were tired of the crowds we would retreat to our own pool. The pool bar was a nice addition. Shoutout to Russel! He made great drinks and taught us Mayan
Entertainment: There is definitely plenty to do in the hotel to keep you busy for days. We attended the Fire show on the beach which was incredible. We watched a movie in a hammock. We went to the Mayan warrior show (it was ok) but the buffet was great! They had live music at Veranda almost every night..The one request I would have..is that they play more salsa/mexican music. We found that this hotel definitely caters to the American crowd..but when in Mexico..It would be nice to feel a little more outside of the country. Overall, the entertainment was great..shoutout to JACKIE AND DULCE! We became friends quickly with them..they were incredibly funny and really made our trip a fun one :) Just a tip..if you want to watch the sunset..go to the top of the resort entrance in the lobby..It is a beautiful view! We made friends with a couple that went to watch it there as well..One of the highlights of the trip!
Negatives: Maid service wasnt extremely prompt..but we are not very picky especially when on vacation. There were a few nights they didnt come until 2, 3 pm. If you are sort of high maintenance I can see that getting under your skin..you can always call the concierge if they haven't come by the time you want them there.
The drinks were delicious and they were top shelf..However, I found that most of the fruity drinks were too sweet for me! I would have enjoyed real fruit in them..but most of the drinks are all mixes. I think this is true for any all inclusvie though! just a heads up!
There really isn't anything negative to say about this place. I would definitely return to this resort or maybe the next time try out the Maroma only for the fact that I am a beach person..and the water at the Maroma looks beautiful. Do not hesitate to book this vacation though! Highly recommend :)
- Official Description (provided by the hotel):
- Secrets Silversands Riviera Cancun is a chic, ultra modern all-suite adult-only unlimited-luxury resort featuring 433 suites, over 43,000 sq ft of pool areas and expansive manicured gardens, exceptional dining options, several bars ranging from elegant to swim-up. World class spa, a fitness center and two Jacuzzis ensure that guests are pampered and indulged. We are nestled on the coast of the Yucatan Peninsula, 15 miles south of Cancun and only twenty minutes from the Cancun International Airport. ... more less
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- Also Known As:
- Secrets Silversands Riviera Cancun Hotel Puerto Morelos
- Secrets Silversands Riviera Cancun Riviera Maya, Mexico - Puerto Morelos