This was my 4th stay at SSS so I wanted to review it again since a couple of things have changed.
Airport and Check in – Customs moved right along this time and we got the green light so no delay there. Our transfers were with Cancun Transfers and they were waiting with my name on a sign , had a car in about 5 minutes and off to resort we go. We were greeted with a cool washcloth and a glass of champagne and were seated immediately at desk for check in. We had arrived at 12:40 and our room was ready, a nice surprise. We were given a room in bldg 2 and had someone show us to our room.
Room - All the rooms are the same; beautiful and spacious. Our mini fridge was empty when we checked in, the bellman looked surprised, but were told that they would fill it soon. It took one more call that afternoon and someone came up right away and filled it with the drinks we like. We tried to keep our room cool by always keeping the curtains closed during the day when we were out and it helped some. This is one area that needs improving; it would be nice to be cooler especially at night. One thing that would help is if the ceiling fan were over the bed. The room was always cleaned when we came back in afternoon and the towels were replaced again at turndown service every night.
Beach - we had friends join us this year and it was their first time at resort. They said well what is all the fuss about the beach for, it is beautiful. They had read trip advisor and were expecting something awful. There was not much seaweed at all this trip, I have been where it takes all day to clean it off but not this year. I love the decks that they added. One very nice thing is the area where they have cleared rocks away. You can go in without water shoes up to your waist in beautiful clear water. I have never seen so many people in the water. We brought water shoes and walked across the rocks in to the next part of clear water and did some snorkeling. We always found chairs in the shade and the drink service was great. We had either frozen mimosas or strawberry-banana daiquiris as our first drink of the day. Our waiter one day had never had anyone order frozen mimosas, he said in 21 years he never took that drink order before, I said it’s good. He wrote on his order pad, mimosa – frozen – it’s good, ha. One day they brought around cool fruit on a stick, that was very refreshing.
Pools - We only went in 2 of the 8 pools – the main pool and the infinity pool.
Main pool – Always had a blue float available. This pool was nice in the morning and even around noon is wasn’t bad. One day at 1:00 we were the only ones sitting in the cool whirlpool part of pool and there was only one couple floating around on the quiet side of main pool. The swim up bar was crowded and there was a water volleyball game going on and lots of people in middle but still areas of quiet there. Twice we went around 3-4 and it was very loud and rowdy, by then too much drinking had occurred. The music is louder than in years past but wasn’t offensive.
Infinity Pool – I just love this pool; always cool water and quiet time. The drink service is great at this pool and we met some really nice people. Others also said that they came here to escape the rowdy crowd in main pool. It’s nice to have a choice.
Room service – I used room service almost every morning when I would wake up early. I just ordered a pot of coffee and some pastries. This was nice to have while we were getting ready for the day, just a bite before that big breakfast. They always left it in our secret box which was nice. We ordered chicken wings late at night a couple of times. The resort also prepared box lunches for the guys for their fishing trip.
Entertainment – Since we were up early we didn’t catch many shows. The comedy show – Zimmerman – was not funny at all. The fire show on the beach was really good. The night they had a Mexican fiesta set up they also had dancers and that was good too. The managers meet and greet was nice and I got to meet Karla. The entertainment staff during the day did a great job, always coming around telling us what activity was going on but never insisting that we join in. Didn’t see any rowdy games going on in main pool, just water volleyball and a couple of other games. We played bingo one day and enjoyed the martini demonstration and tasting.
Restaurants – Dress code – First of all, who doesn’t read the dress code when traveling? Every night we saw guys trying to get in restaurants with shorts and flip flops on and they were surprised when they couldn’t get in. All the ladies were dressed really nice, I did however question one night when 2 couples came in and both ladies had on shorts, they had dressy tops and heels but had on short shorts, to me this did not fit dress code but it seems most anything goes for ladies. It was a little warm in most of the restaurants, something we didn’t notice in years past.
Restaurant – Food –
Lunch – Oceana – great shrimp tacos, cervices, grouper sandwich, seafood skewer and coconut ice-cream (all ice-cream was good, chocolate, strawberry, vanilla)
Barefoot grill - Hamburgers, nachos, French fries all good.
World Café – breakfast – omelets made to order and you can also order fried eggs. Waffles were good and I added pecans to mine, fruit was good. Such a wide variety of food for everyone.
Portofino – This was one of our favorite meals. Garlic crème soup, stuffed chicken breast, prime pork, and the sherbet trio for dessert
El Patio – fried cheese, Aztec soup, beef tenderloin, chocolate soufflé
Bordeaux – cheese soup
Ratatouille – lamb chops (so tender), crème broulee
Drinks - Here is where I was disappointed , I’ve always been able to get a Golden margarita with Grand Marnier and now they don’t carry it anymore They did make me a good margarita with 1800 tequila but it just wasn’t the same. We tried many different drinks while we were there and they were all made good; just ask for the good stuff.
Going out and about - One day we were going to Jungle Spa and then shopping in Puerto Morelos and we took a van from SSS and the driver stayed with us all afternoon, that was a nice to know that he would be there waiting for us. He offered to bring us to Cancun shopping also if we wanted but we were ready to get back to resort. We also went to Little Mexican Cooking School and deep sea fishing.
In years past, the electricity would blink off in the evening sometimes several times, this did not happen not one night on this trip, yay.
It was a very, very relaxing trip and we look forward to going back for visit number 5.
- Official Description (provided by the hotel):
- Secrets Silversands Riviera Cancun is a chic, ultra modern all-suite adult-only unlimited-luxury resort featuring 433 suites, over 43,000 sq ft of pool areas and expansive manicured gardens, exceptional dining options, several bars ranging from elegant to swim-up. World class spa, a fitness center and two Jacuzzis ensure that guests are pampered and indulged. We are nestled on the coast of the Yucatan Peninsula, 15 miles south of Cancun and only twenty minutes from the Cancun International Airport. ... more less
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- Also Known As:
- Secrets Silversands Riviera Cancun Hotel Puerto Morelos
- Secrets Silversands Riviera Cancun Riviera Maya, Mexico - Puerto Morelos