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“Much improved - now for the heating”
Review of The Crown

The Crown
Certificate of Excellence
Price range: $19 - $38
Cuisines: British, Bar, Gastropub
More restaurant details
Restaurant details
Good for: Special occasions, Local cuisine
Dining options: Reservations
Description: The Crown is a lovely refurbished Free House. The front of the Crown is a large public bar with an open fireplace. In the centre of the pub is a wine Bar with comfortable seating and a cosy corner for pre dinner drinks. The rest of the Crown is made up of two Restaurant areas, both of which can be hired for Private Dining. The Oak Room, holds up to 40 seated and The Crown Room, for up to 20. Outside there is s a large terrace and secluded garden, making it ideal for families, al fresco dining in the summer months and events for up to 200 people. The restaurant is open from Tuesday - Sunday and offers a set lunch, a la carte and Sunday lunch menus. We always use local and seasonal specialties where possible. The bar is open: Monday 5pm-9pm, Tuesday - Saturday 12noon-11pm, Sunday 12noon-8pm.
Whitchurch, United Kingdom
Level Contributor
31 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
“Much improved - now for the heating”
Reviewed February 28, 2014

I have reviewed the Crown twice now - both times praising the food and lamenting the service. I had lunch with a colleague the other day and both food and service were excellent - though we were the only two in the restaurant!
So, this time a 'very good' rating which would have been 'excellent' had the room been a little warmer - actually, quite a lot warmer.
Nearly there I would say!

  • Visited February 2014
    • Value
    • Service
    • Food
Helpful?
1 Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toby888, Owner at The Crown, responded to this review, March 7, 2014
Dear David
Thank you for your review. I have been looking forward to finally getting it right in your eyes and was really frustrated that we tripped up over the heating. We have talked this through and we know that we do have adequate heating in even the coldest conditions, however, if you were in The Crown Room we have also spotted a recurring problem. The two low wall radiators have thermostats on them and diners often turn these down or off. If you came in for lunch and the radiators had been turned off the previous evening, the room can be cold. We have now added the checking of these radiators to our daily routines so it shouldn't happen again.
Hopefully we'll have the chance to get it absolutely right for you next time.
Thank you very much for helping us to improve our operation.
Toby
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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182 reviews from our community

Visitor rating
    90
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    16
    11
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Granborough, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Top marks all round!”
Reviewed February 23, 2014 via mobile

We went to the Crown early evening yesterday & we were welcomed by the very friendly & ultra professional manager Annabel. From the moment we walked in she was attentive & was genuinely happy to take our orders. All of the food ordered arrived rapidly & was presented in the very best way possible, we were served really nice (huge by the way!) beef burgers which came in nice baps. We also went for the ever so tasty triple cooked chips (great portions provided) Our 2 young children had the really nice sausage rolls, the deserts all looked fantastic but we had to unfortunately depart as the kids were tired. Annabel was also great with our children so all round a totally memorable eating out experience. We will have no hesitation in recommending the Crown & it's new team & look forward to dining there again very soon. When you go out to eat you simply want 3 things: great food(well done to the chef BTW) great service & great prices and we recieved them all. Well done guys! PS wish we had been in sooner now.....

Rgds

Dave & Anna - Granborough

Visited February 2014
Helpful?
1 Thank Dave W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winslow, United Kingdom
Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Fantastic evening out”
Reviewed February 23, 2014 via mobile

Back in 2013, on our first visit to the pub before the renovations were complete, we were keen to have a meal. In the meantime we had read some of the previous comments on Tripadvisor, and wondered what the service would be like. We came as a family with children. We had a fabulous evening. The food was delicious. The staff in the bar and restaurant were very friendly. We really couldn't fault it and will definitely return. Great addition to the area.

Visited January 2014
Helpful?
1 Thank WispaRose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
71 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
“Fantastic food - attentive service (in the main)”
Reviewed January 19, 2014

Visited for the first time this weekend. Review would have been an 'Excellent' if not for details below. Certainly will return to give another chance for an excellent which I am sure the team could achieve.
Food is fantastic - great presentation and full of taste.
The autumn picnic starter was novel (would suggest a crispier pork pie crust but just my personal taste perhaps). Mrs Stone Cold had pheasant kiev to start and that was really good. I had the braised pork cheek for main and it is superb, however, the popcorn on the plate seemed a bit 'fad'ish - it didn't add anything to the dish. Mrs SC's pan roasted turbot with ox tail was top notch.
Service throughout starters and mains was attentive but unfortunately dipped sharply once the large party in the dining room needed serving (perhaps a case of understaffing?). My dessert was subsequently cancelled after a fifteen minute wait for it.

I would agree that the website needs to clarify the taster menu as what is shown on the website isn't what is offered in the restaurant - the online manu is only an example of the type of dishes.

Really nice pint of Pedigree from well-kept pipes and nicely chilled Fernlands Sauvignon.

Overall cost was £100 including tip - two glasses of wine, one pint, one coke, two starters, two mains, petit fours, two coffees and a tea.

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank StoneColdTricky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Fantastic”
Reviewed January 18, 2014

Having just stopped off for lunch on route elsewhere, we really could not believe the quality of food at this wonderful little pub/restaurant. The food is exceptional as is the service and outstanding value for money. It's definitely worth a detour if you are in the area. We will be returning!!!

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Maggie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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