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“Hungry waitress”

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Best Western Willerby Manor Hotel
Ranked #1 of 3 Hotels in Willerby
Certificate of Excellence
Kingston-upon-Hull, United Kingdom
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Hungry waitress”
Reviewed July 13, 2014 via mobile

Just been to a wedding at this hotel, the room it was in was lovely, bar was a little pricey butiit's a hotel what do you expect, my only niggle was the buffet Que was quite big so we decided to wait for a while when we finally went for the food there was only a few sausage rolls left, a plate of wedges and about 8 sandwiches, I had eaten throughout the day so I wasn't bothered plus I was pleased to see the buffet been eaten and not wasted like some buffets
To my horror a staff member came from behind the wall where they bring the food out and started to eat the sandwiches, she wasn't even discreet about it and ate one in the back once the buffet had been cleared, that was my only gripe otherwise the bride and groom looked lovely and everyone looked like they enjoyed it

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank alison m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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558 reviews from our community

Traveler rating
    241
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    71
    36
    25
See reviews for
92
216
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138
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Any
English first
Skawina, Poland
Level Contributor
332 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed July 8, 2014

Arrived mid-afternoon and was put in room 106 which felt like it was a hobbit hole, dark and pokey. Furniture was very tired and the mattress was knackered and did not actually fit the divan, also it is the only hotel room in 35 years of travelling that had a ticking wall clock. When later I tried to go to sleep I realised the real downside of the room and that was the fact that I could clearly hear the women in the room above on her mobile and the TV in the room next door, after complaining I was relocated to room 329 which was much better and eventually got a good nights sleep. Breakfast was stated as starting at 0700 and needing to leave quickly I turned up at the allotted time, The breakfast and staff were not at all ready and it took till 0715 to get milk for my cereals. The hotel was expensive for what it was.

Room Tip: Don't stay in a room in the 100's
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  • Stayed July 2014, traveled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank SleepyNeil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed July 2, 2014

I stayed at this hotel for only one night in July, while on business in the area, and I was impressed with all aspects of our stay. Guy behind the reception, I think it was Tom? was very efficient, & the Hotel Service was faultless and accommodation was of a high standard. I enjoyed an excellent meal in the FIGS Restaurant in the evening, with a beer as well as a very good & varied breakfast, there was also free Wi-Fi in all rooms, all in all a very enjoyable stay,

  • Stayed July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BigSte1298
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston-upon-Hull, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 27, 2014

Previously had good food in figs restaurant but went to lunch with the ladies lunchclub yesterday and the food was shockingly bad. By far the worst I have ever been served! Ham salad with hot new potatoes was on the menu, meagre amount of ham, very poor salad - shredded lettuce, half a slice of cucumber, a slice of tomato and a teaspoonful of potato salad - hot potatoes did not make an appearance. When we all complained we were told that the hot potatoes were on the menu by mistake and basically the manager was very flippant with his attitude "you've got a ham salad, you get what you pay for". I expect more for £14 than this dreadful main course and strawberries and cream and brandy snap for lunch. Sorry Willerby Manor but you really must try harder on all counts

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank Dixie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
103 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed June 24, 2014 via mobile

I stayed at this hotel for the best part of a month, overall I would stay again as there is absolutely nothing wrong with the hotel and the service I received was fantastic. My only slight gripe was the WIFI signal was non existent in my room (328) but I was willing to accept this minor niggle for a rather nice quiet room.

The only other point I wish to share is if you are arriving very late In the evening (as I frequently did) the only available spaces may be in a side car park which is quite uneven and if it's lit I never noticed- I'd say your best bet would be a torch!!!!!!

Told you it was minor stuff every other element was A+

Stayed June 2014, traveled on business
Helpful?
Thank Copta_Doctor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
Level Contributor
219 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed June 22, 2014

Stayed here for one night while visiting local university open days. I will not be staying here again.
For the price I paid, I am sure I would have had a better experience at other brand hotels.
The hotel doesn't have a fresh, clean feel as you enter. The rooms are adequate but dated. The doors are standard internal doors and not the heavy hotel doors you would expect. Therefore, you can hear everything and everyone as they walk through the corridor, knock on doors, have conversations etc.
The bathroom ceiling had mould on it. The brass plate on the door had not been cleaned showing numerous finger marks. The shower would not adjust past warm.Hair in the sink.
Breakfast was a shambles. Greasy and cheap brand sausages. Overcooked boiled eggs.
Very disappointed with the Best Western brand. I have stayed at Best Western's before and they are typically very good, especially in the USA.

Room Tip: Better value hotels in the vicinity. Avoid this hotel.
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Punam71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Willerby Manor Hotel

Property: Best Western Willerby Manor Hotel
Address: Well Lane, Willerby HU10 6ER, England
Location: United Kingdom > England > Yorkshire > East Riding of Yorkshire > Willerby
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 3 Hotels in Willerby
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Willerby Manor Hotel 3*
Number of rooms: 51
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Also Known As:
Best Western Kingston Upon Hull
Kingston-Upon-Hull Best Western

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