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“very nice place”

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Mercure Hull Grange Park Hotel
Ranked #2 of 3 Hotels in Willerby
Portsmouth
Level 6 Contributor
116 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“very nice place”
Reviewed March 15, 2013

A lovely place to stay, the room was very clean, well decorated, everything you needed was there,
The restaurant was excellent, very nice food, staff were excellent, always polite and very seemed very happy to be working there.
It was a very short walk to the bus into the centre of hull, £3.50 day return, even if we had the car there(which we did,'t) it was not worth driving.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank hanaxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glyn J, General Manager at Mercure Hull Grange Park Hotel, responded to this review, March 19, 2013
Dear Hana,

Thank you for reviewing your stay with us.

We are grateful for your comments about the food and service you enjoyed whilst here and for highlighting the easy access into the centre of Hull.

All the team enjoyed looking after you during your visit and hope to welcome you again soon.

Best wishes,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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697 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
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England
Level 4 Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 10, 2013

Good facilities,Pool Gym etc. Clean. Good Food. Bar and Restaurant Staff excellent. Only down side the hot water in the morning took an age to get warm and the TV in the rooms the picture wasn't great and not a great channel selection. Other than that a good week.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TELLIS247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glyn J, General Manager at Mercure Hull Grange Park Hotel, responded to this review, March 12, 2013
Dear Mr Ellis,

Thank you for your feedback following your recent stay with us.

We are delighted that in the main your week was a good one and that you felt well looked after.

Your maintenance feedback has been passed on and TV picture has now been restored, whilst the hot water pump will be investigated further.

We hope you will be back for another visit soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oldham, United Kingdom
Level 4 Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed March 3, 2013

I am a regular at this hotel staying on average four to six times per year for periods covering two nights to five nights. Just returned from another excellent stay. Staff as usual helpful and friendly. Always difficult to pick out individual staff for praise but this visit Michael, Ann Marie and Jackie in the restaurant together with Gary and Helen on reception. Food as usual excellent. Rooms clean and well serviced. The recreational facilities are excellent. Looking forward to my next visit in April.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glyn J, General Manager at Mercure Hull Grange Park Hotel, responded to this review, March 4, 2013
Dear Roy,

Thank you so much for your 5 star review of our hotel and particularly the team that work here.

It is always pleasing to learn that we have been consistent in our service levels and those you have named will be delighted with their special mention.

We constantly strive to improve our hospitality and leisure facilities and welcome your feedback which guides us on.

We look for forward to seeing you in April.

Thanks again,
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essex
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 27, 2013

Excellent location and easy to find, could not be faulted. Friendly, attentive, relaxing, excellent breakfast, health club and good all round service. Rooms clean and well maintained. Just what I needed for a couple of days away.

  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank richard_newton5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glyn J, General Manager at Mercure Hull Grange Park Hotel, responded to this review, March 4, 2013
Dear Richard,

Thank you for a great review and rating of your stay in Grange Park.

We are so pleased you felt looked after and were therefore able to relax whilst in the hotel.

Thank you for highlighting the positive areas you experienced and we hope you will return again soon.

Best wishes,
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Huddersfield, United Kingdom
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 25, 2013

M and my partner stayed here on New Year's Eve, there was a nye party on but we didn't go, we just wanted a quiet break away just the two of us. We did get a junior suite, which was amazing, we loved it.

The staff reception were really nice upon arrival, although we did feel awkward entering the hotel, I think mainly because we are so young.

The junior suite was really nice, the living area was massive and spacious, it would have been nice to have a mini bar in there or something but I guess this could have been arranged if asked. The bed was amazing, so comfortable and the view the next morning was beautiful so green.

The only downfall was the bathroom, it just lacked decor and was dated.

We checked out the spa the next day, beautiful. We hit the gym, swimming pool, sauna, jacuzzi and steam room. It was really quiet just one other couple so that was really good. The attendant of the spa however was a bit rude, when asking her about the times and stuff, telling us what time we had to be out by so she could clean, she said 1.45 but the reception staff the night before said 2. May only be 15 minutes but if its open till 2 then it's open till 2 regardless of whether she needs to clean or not.

Other than that cannot fault this hotel, would love to return.

Room Tip: Get a suite if can, and check out the spa.
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Jade T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glyn J, General Manager at Mercure Hull Grange Park Hotel, responded to this review, February 27, 2013
Dear Jade T,

Thank you for your kind comments about your stay here on New Year’s Eve.

We are pleased that you received a warm welcome on arrival and that your Junior Suite was to your liking and with a pleasant outlook. Your comments regarding the bathroom are being considered as we are looking to upgrade these rooms at present.

I am sorry that the leisure attendant appeared rude when you had just enjoyed a relaxing visit to the health club.

We hope you will stay again when you are in need of another quiet break.

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleethorpes, United Kingdom
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 24, 2013

Stayed here a few times and always friendly staff. Lovely food, nice rooms and good value.
B&B and evening meal deal is always worth booking.
The staff go out of their way to help and serve you.
There is a health club and swimming pool on site for guests to enjoy.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank trevvy61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glyn J, General Manager at Mercure Hull Grange Park Hotel, responded to this review, February 27, 2013
Thank you for the great feedback and ratings of your most recent stay with us.

We are delighted that you enjoy the rooms and restaurant when you visit, but also that you feel the team look after you so well.

We are also delighted that you enjoyed the health club and swimming pool which is another benefit of being here.

We look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ripon, United Kingdom
Level 6 Contributor
93 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed February 15, 2013

Although I visit Hull periodically on business this is the first time that I have stayed at the Grange Park. Initially it was quite hard to find as the satnav took us on a magical mystery tour of a housing estate and we ended up at a dead end at the rear of the hotel. Partly the satnavs fault but mainly due to a lack of signposts, there are none until you arrive at the hotel. Reception staff were very friendly and checking in was completed very quickly. The rooms are adequately appointed, HUGE beds and were very clean and tidy throughout the four nights of my stay. My only dissappointment with the rooms was the lack of wifi, a very poor signal which was impossible to connect to unless in a communual area, I assumed that wifi was not available in the rooms? The food was excellent and I was waited on each night by Anne-Marie who was always very cheerful and gave me prompt service, she is a credit to the Hotel.
The lack of wifi in the rooms aside this is a very well run and comfortable hotel to stay in. Recommended if you are visiting Hull for either business or leisure.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank the_wagsta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glyn J, General Manager at Mercure Hull Grange Park Hotel, responded to this review, February 18, 2013
Thank you for choosing to stay with us and for giving your kind views.

We are sorry that you had an unplanned visit to a nearby housing estate, but were pleased that you received a warm welcome on arrival.

Your comments about the accommodation are appreciated by the housekeeping team and I can confirm that we are currently arranging for wifi to be installed in all guest rooms, to compliment the public areas.

Thank you also for mentioning the restaurant and Anne Marie, who is a valued member of our team.

We hope you will return soon.

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Hull Grange Park Hotel

Property: Mercure Hull Grange Park Hotel
Address: Grange Park Lane, Willerby HU10 6EA, England (Formerly Mercure Hull West Hotel)
Location: United Kingdom > England > Yorkshire > East Riding of Yorkshire > Willerby
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 3 Hotels in Willerby
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Hull Grange Park Hotel 4*
Number of rooms: 100
Official Description (provided by the hotel):
Find a peaceful sanctuary at 4* Mercure Hull Grange Park Hotel, a 19th century manor house nestled in 12 acres of landscaped gardens. The red-brick Mercure Hull Grange Park Hotel is flanked by rolling lawns and tucked away in chocolate-box East Yorkshire countryside. Stained-glass stairwells and manicured grounds date back to the halcyon days of this 19th Century manor house, nestled in picturesque Willerby just five miles outside of Hull, the city of culture for 2017. Humberside Airport is just 20 minutes away. Invite your delegates to the largest events hotel in East Yorkshire - we can host up to 550 people at a conference. Or make this your mini-break base for Beverley Races or The Deep aquarium - both just five miles away. Kick back and relax in our onsite Feel Good Health Club equipped with an indoor heated swimming pool, sauna, steam room, whirl pool and gym. All bedrooms feature a flat-screen TV and complimentary high speed WiFi. Some of our classic rooms look out over the landscaped gardens or the courtyard. Keep an eye on the kids in our interconnecting rooms. In privilege and superior rooms you can enjoy complimentary unlimited movies, a Nespresso coffee machine, newspaper, robe and slippers. Complimentary high speed WiFi is available in all of our 10 naturally lit meeting rooms, the bar and our lounge. Our landscaped gardens make the perfect wedding snap backdrop. Complimentary high speed WiFi is available throughout the hotel. ... more   less 
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Also Known As:
Ramada Hotel Hull
Ramada Kingston-Upon-Hull
Kingston-Upon-Hull Ramada

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