Blown away on the journey through the hills of Northern New South Wales, we looked forward to a relaxing 4 days away from the rat race. Crystal Creek is an incredible location, the bushwalks, facilities and grounds have been meticulously designed. What we got from the staff was a lesson in poor service. When you are paying $500 plus per night for accomodation, its a disappointment to get motel service. With no resturant, meals are provided directly to your room. When our breakfast was not delivered the first time, we didn't mind. The second time it was forgotten we enquired and got a condescending & aggressive response. The staff then sealed their ignorance by holding a loud party in their quarters all night for visiting friends.
- Official Description (provided by the hotel):
- A luxury romantic getaway on the far north coast of NSW Australia, between Byron Bay and the Gold Coast hinterland. Private luxury cabin, bungalow & lodge accommodation with large sunken double spas, fireplaces and heated plunge pools. All individually set on 250 acres of genuine old growth rainforest with World Heritage National Park on three sides, assuring true peace and privacy. 8 Kms of rainforest walks, 400 year old trees, stunning creek & rock pools. Full gourmet dining menu, packages with breakfast and all meals available. Free Wifi. ... more less
- Reservation Options:
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- Also Known As:
- Crystal Creek Rainforest Retreat Hotel Upper Crystal Creek