We purchased a wagjag deal for this resort and have to say we were quite dissapointed with the poor housekeeping, and it really did not do anything for us.
Right from the front door covered with fingerprints all the way to our room we found a lot was overlooked.
Checked in just before 5 and were told the housekeeping had JUST finished our room.
Short list; floors not vaccuumed, lots of glitter and plastic tags and thread on the carpet in room, dust on the fridge, tv stand, glassware and rings of water and something sticky on the nightable, underside of toilet seat was either stained or not cleaned (we did not look close enough to determine which it was), mirror had water droplets and streaks, coffee pot was not empty, one bed was just barely covered with the duvet and a white blanket with stains was crumpled on the end of it.
We did not bother to address the cleanliness or lack of with staff because at least two staff were in our room to repare the phone which was not working for the first few hours of our stay, and for the rest had no free lines. So, they saw themselves what the room was like. Also, it did not seem any less dirty in our room than in the common areas of the inn.
On the plus side, they did fix our phone when we asked, free wi-fi was available, food was good, and priced ok. Falls were nice to look at and listen too, and the second bed in our room was well made.
Suggestions; bring your own kleenex and toilet paper, use your cell phone in the lobby because you wont get signal elsewhere and if your in room phone does work the line will be busy anyway.
- Official Description (provided by the hotel):
- Ontario's Finest Inn on the site of Walter's Falls historic sawmill overlooking Walter's Falls, a 45' double plunge waterfall near Owen Sound and Collingwood Ontario. Fine Dining, spa services, hiking on the Bruce Trail, local golf courses and many winter attractions. ... more less
- Also Known As:
- The Falls Inn - Walter`s Falls Hotel Walters Falls
- The Falls Inn & Spa Ontario/Walters Falls, Canada