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Tripadvisor
Yeadon

“Busy but why”
Review of Murgatroyds

Murgatroyds
Ranked #4 of 35 Restaurants in Yeadon
Certificate of Excellence
Price range: $13 - $45
Cuisines: Seafood, British
Dining options: Lunch, Late Night, Breakfast, Dinner, Delivery, Reservations
Restaurant details
Dining options: Lunch, Late Night, Breakfast, Dinner, Delivery, Reservations
Reviewed 4 weeks ago

First fish and chips here bought from the takeaway. Fish was overcooked and the chips were very dry. Won't be going back. Why do people que for this poor quality?

Date of visit: January 2020
Thank happydaysbrid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura_BDM, Owner at Murgatroyds, responded to this reviewResponded 3 weeks ago

Thank you for your feedback Gary. If you are ever unhappy with your food, please come back in to the takeaway or call us straight away so we can discuss how to rectify the issue. I do hope you will give us another chance.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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15 - 19 of 1,909 reviews

Reviewed 5 weeks ago via mobile

It's been a few years since I visited Murgatroyds and I remember it being much better.

The fish was mediocre, with batter that was thick and a bit too greasy; service was prompt but unfriendly and, at times, sullen in a way that made us feel uncomfortable.

Also, the fish knives arguably look good but are awkward when eating battered fish. Why not provide normal forks (which work better) and offer fish knives to those that are having fish that isn't battered?

Date of visit: January 2020
Thank FunkyMunkey106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura_BDM, Owner at Murgatroyds, responded to this reviewResponded 4 weeks ago

Thank you for your feedback. If you are ever unhappy with your food, please let a member of staff know straightaway so we can change it for you. I apologise that you felt the service wasn't up to our usual standards and will make sure I feed this back to the managers.
Whilst we set the tables with fish knives, we can provide a normal straight knife on request.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 19, 2020

No cloudy lemonade, miniature cutlass is neither use not ornament. booths are very narrow I’m not sure who’s portion I’ll be eating off.

Date of visit: January 2020
Thank Stevefishdiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura_BDM, Owner at Murgatroyds, responded to this reviewResponded January 20, 2020

I'm sorry you were a bit disappointed with your visit Steve. We do offer cloudy lemonade but unfortunately it is subject to availability. If you are every unhappy with your seating arrangements, please let a manager know and we can move you to somewhere more comfortable.

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Reviewed January 15, 2020 via mobile

We are here in a Saturday evening with adults and children. Staff extremely friendly and helpful. Lots of choice for everyone on the menu and some saver deals as well. Service was quick and the food was great. The place is spotless, warm and buzzy atmosphere. Didn’t feel like fish and chip shop. Will definitely be returning

Date of visit: January 2020
Thank sophie w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura_BDM, Owner at Murgatroyds, responded to this reviewResponded January 17, 2020

Thank you for a fantastic review Sophie! We're pleased you and your family enjoyed your visit, and look forward to seeing you again soon.

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Reviewed January 12, 2020

I go here frequently making a busy 30 mile round trip and it’s well worth it. The best fish & chips, friendly efficient staff in nice surroundings. We have the seniors menu which is excellent value for money.

Date of visit: November 2019
Thank Sue S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura_BDM, Owner at Murgatroyds, responded to this reviewResponded January 14, 2020

Thank you for an excellent review, and for making the trip to come to us! Hope to see you again soon.

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