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“Beautiful resort and a perfect place to relax”
Review of Brisas Santa Lucia

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Brisas Santa Lucia
Reviewed January 21, 2010

Oasis Brisas Santa Lucia was a fantatsic resort. My boyfriend and I stayed there for a week and had an amazing time.
The rooms were clean, the landscaping was immaculate and we were on the most beautiful beach you could imagine. The water was clear blue and the sand was white.
We went snorkeling and on some excursions (to Coco Beach, horseback riding, catamaran, etc.) and everything was really fun.
The coffee bar was fantastic and the food was good too.
This is the perfect place to go for a fun and relaxing holiday. It is an incredibly romantic place. I can't believe how cheap this resort was, it is beautiful and worth every cent! I cannot wait to book my next vacation!

  • Stayed: January 2010, traveled as a couple
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1  Thank Caelorum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed January 15, 2010

This review is a little late ( we were here April/2009) but I just want to say that this resort is awesome for the price!! My bf and I only paid over $600 and it was well worth it! We met alot of awesome people! Rollie and Julie were amazing!! Always had us laughing! We went to the disco almost everynight.. it was always packed..good times! We went off the resort a couple times..the Cubans are SOO FRIENDLY! The beach was a little windy the time were were down, but its beautiful, very shallow..could walk out forever! We spent most of our time by the pool at the swim up bar :) Drinks were always good!! Food on the other hand was so/so but I always found somthing to eat (Breakfast was the best) We really liked the Italian a la carte (you get TONS of food..and good pizza) but all in all I would deff return to this resort one day, as we would like to try out different resorts but Im sure we will return :)
have fun guys!!! you will enjoy!! :)

  • Stayed: April 2009, traveled as a couple
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Thank Little_Travel_Queen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 12, 2010

Where do I begin?
The bus ride from the airport took over 90minutes. We arrived around 11pm, the snack bar was dismal to say the least. The food was cold, they had a cook standing over the grill with a stack of burnt hambugers.
The room safe was an extra charge, which is fine. But it didn't work. I spent a 1/2 day chasing down people to help me, nobody wanted to claim responsibility. The manager of the hotel finally came and took apart the safe and acknowledged that it was broken (the staff acted like I was some idiot that couldn't follow instructions).
The beach looked nice from a distance, but when you walk on it, it is filled with seaweed and other debris. I stepped on a baby sea urchin while walking barefoot on the sand, and I was not even close to the water where it happened.
The food was terrible. Overcooked meats, watered down juices, no variety (what they serve at lunch is what they served at dinner).
One of the entertainment staff publicly made racist jokes during an afternoon bingo game.
Chances are that you'll be approached to buy cuban cigars, they are deeply discounted compared to at the stores. But they are fake, hard to distinguish so long as you don't care...

  • Stayed: December 2009, traveled as a couple
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2  Thank lovetotravelx2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 11, 2010

We stayed at this resort from Dec 31, 2009 to Jan 7, 2010 with our 3 kids (ages 13, 12, 10). Our rooms were in block 10 on the 2nd floor. The rooms were very adequate, the bathrooms were clean and had a hairdryer. The maids always did a great job of cleaning them and left us nice bedding art everyday. There was always very warm water (not hot) but sometimes you had to let it run on the shower for 5 minutes until it got that warm but no big deal. We did not see any bugs in the rooms at all which was a relief. The grounds of this hotel are so beautiful. Lots of colours and plants with amazing flowers climbing up the walls. The gardeners definitely do a great job! The food was more than fine. I am a very very very picky person and I always found something to eat. The french toast at breakfast is great, the pasta bars are great at lunch and dinner, there is always something on the grill, there are lots of breads, desserts, salads, fruits, and good pizza too...it was way better than the food in Varadero. We booked with Nolitours so we had a Cuban dinner (very good) and a BBQ included. The barbeque was the best night of food, the ribs were so good. There is an outdoor snack bar that serves fries, hotdogs, hamburgers, pasta, fish, and sandwiches from 10am-5pm. The kids loved loved loved the hamburgers and hotdogs there. We brought our own maple syrup, ketchup, and peanut butter which we were thankful for. The ocean is right on the doorstep. It had its pros and cons when comparing it to the beaches in Varadero. In the pro department: there is some very nice snorkelling right off the beach at low tide (afternoon) where the red balls are in the water (bring some bread from the buffet to feed the fish and they crowd around you), the water is shallow at low tide and warm, there are no big waves because the coral reef that is out further protects the beach. In the cons department: the water is exactly as clear as the water in Varadero but it appears to not be in some places because there is sea grass, it is not long and slimy and gross like seaweed but short but it is there and it washes up on the beach all day, they do their best to clean it up and it's not bad but not as white and pristine sand as other beaches; we wore water shoes in the water at all times and we never even notices the sea grass so I recommend that; the big waves are fun and not having any is kind of a bummer; the sand is not as fine as Varadero. There was always a game of volleyball on the beach and they even had baseball games of Cuba vs Canada for those of the guests interested in playing :) The town of Santa Lucia is a short walk up the beach or down the road. The people there are very nice and my daughter got a nice pair of the Cuban version of Converse runners for 3 pesos...a total steal! The entertainment staff is awesome!!!! Even the kids shows at night before the regular shows are very entertaining and we loved it. The dancers are top notch! The staff are always trying to keep the guests entertained. They have bingo games at the pool but there are not enough cards for everyone so when announce it go and grab yours quick! They had a fashion show one night and very well rehearsed musicals and games that involved the crowd other night. As far as the staff goes, I do have one complaint. There is one staff named Eric and he spent a large part of his time insulting Canadians. He repeatedly called us lazy for laying around the pool soaking up the sun and even called one older person fat. Well in my opinion, I spent a lot of money to go there and be lazy for week and lay around and soak up the sun and I thought that was very very rude. The pool is very very clean and nice and the swim up bar was very cool and we loved it. The resort has some awesome bands and we even bought a CD from one of the local bands who we were really impressed with. There are some craft dealers at the resort that set up shop there so you can get some souvenirs and some of them are willing to barter. The store they have doesn't have much so don't rely on it. The coffee bar is amazing and they have some totally great hot chocolate and cappucino. The cigar shop at the resort is more expensive than other places. On the way to the village of Santa Lucia (about 10 minutes walk) there is a store called Caracol that sells them cheaper and on the tour of Camaguey there is a store in the rum factory that sells them even cheaper. dThere are some very cool tours: a ranch tour, a crocodile tour, a coral tour, we only did the last day in Camaguey tour and we highly recommend it. It was so amazing to go there and we learned so much. The food at the lunch and snack was very good and we were entertained by top notch musicians at a Trova. There is no marketplace in Camaguey like in other places so don't hold your breath about haggling over prices. There is a disco on the grounds that was happening at night after 11pm. There were free bicycles you could borrow and scooters that you could rent. All in all, we had a really great time and would recommend this place to others.

  • Stayed: January 2010, traveled with family
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5  Thank ladyofmirkwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2010

We arrived in Cuba on Dec.31st and after a brief visit with Cuban authorities we were shuttled off to Oasis Brisas Santa Lucia Resort from Camaguey airport. The bus ride was approx. 1hr and 20 mins. to the resort and during the trip our "guide" explained to us the local currency, banking hours for money exchange and other hotel information. The ride was comfortable and the buses were all up to date and clean except for the fact of toilet paper for the ladies.
Upon arrival at the resort, guests were met at reception with rum punch and eagerly waited their turn to get to their rooms and start the year off right in the balmy Caribbean. Check in was quick and efficient (considering we had 2 bus loads of vacationers on New Years eve arriving at 9:30 pm). The hotel was excellent during this process , it must be remembered that this was New Years eve and the party had already started and chaos was amok.
We were left stranded during the confusion as to where to find our room, there is approx. 32 units on site with 12 rooms per unit and we found no map of the grounds describing the location of the various “blocks” and the easiest path to follow. Fortunately for us a group of well wishers already staying at the resort guided us to our new location and we quickly settled in.
The rooms were to be found clean and somewhat spacious, we had read some reviews prior to our departure and where prepared to find that the facilities to be somewhat out-dated. We found the rooms to be quite acceptable and quickly changed and made a dash for the waters of the Atlantic with drinks in hand.
The resort had already started the party on the beach, drinks were flowing, food was abundant, music and dance everywhere, and the weather was perfect as we stood in the warm waters and celebrated the New Years with endless champagne and fireworks. If this was any indication of how the resort was going to treat its guests, I knew we would enjoy ourselves. The party lasted well into the morning hrs as we finally made our way off to our room.

Resort Description: When entering the resort you approach the main area of reception, banking , internet, small stores for rum, cigarettes, cigars and trinkets followed by an outdoor courtyard area, bar, and covered patio. Following the main pathway leads you to the main restaurant, pool, and entertainment area. The resort is laid out in a twisting and winding manner, several main pathways branch off in various directions and then again are met with more pathways in even more directions. Once a complete journey is made throughout the entire complex nothing seems confusing or disorientating any longer. Each path leads through colorful villas (blocks) to more colorful villas, each associated with a various color scheme all numbered and increasing in a spiral pattern. The pathways and gardens are well kept and manicured, adorned with tropical plants and trees. The resort is very quaint and has no feeling of being overwhelming or too extensive and as time passes feels more and more friendly each day.

Room Description: Each room is of adequate size containing either a king bed or 2 double beds, a full bath, large closet with dresser, wall safe, writing table extending nearly the entire length of the room as well as a chair and end table. A mini fridge is there to keep drinks chilled, TV, your own programmable thermostat for air conditioning and balcony with 2chairs and a side table for an occasional coffee or cold drink. There is no coffee maker in the rooms nor are there alarm clocks so if you are on a schedule for excursions, make sure to bring your own clock.

Restaurant and bar areas: The main restaurant is of good size with plenty of seating, comfortable chairs and tables overlooking the grounds in various directions. All meals are buffet and include a wide selection of various meat, fish or pasta. There is a grill area that breakfast/dinners are prepared directly from there or by way of the warming trays. There is also another area that specializes in breakfasts and pastas in the evenings. It’s the standard all inclusive type meals plan. The second smaller grill area is located near the water and is meant as a snack area, here you can get hamburgers, hot dogs, French fries, tuna sandwiches, ham and cheese sandwiches etc… This grill is open pretty much 24/7 and makes for a nice area for a quick meal.
The bar areas include the patio bar in the main area (open 24/7), another bar in the snack bar area close to the beach and then the pool bar which is accessible both by pool and by foot. The drinks are strong and plentiful, I’m not sure if they like to get you drunk or is it the way they are accustomed themselves. The final bar/ coffee patio is meant strictly for coffee/ cappuccino/ Irish coffees. Quality water can be found in all areas to refill any containers that you may bring free of charge (buy several large bottles and refill all week)

Service: the resort was quite busy earlier in the week for us and the service was a bit slower due to the high volume, but as the week progressed the service excelled in all manners. Always friendly and there when you wanted them, sure you may have to stand in line for a minute sometimes, but they do their job well. House keeping for us was great, we brought extra clothing to give, sewing kits, etc….if they can’t use them , they know someone who can and are quite appreciated and show it. Our room was always perfect. Certain individuals stand out and these are the ones that will make your stay more enjoyable.

Facilities: yup the place has a pool, a very nice one in fact that is well cleaned daily. The beach is beautiful with powdered white sand stretching endlessly, the waters are warm and calm normally because of the reef that can be seen from the beach. If you want to actually swim you need to wade out quite a distance. There are many tiki posts to shade under or keep things stored from the sun that line the beach. Every morning the beach is actually groomed by tractor the entire length of the 4 resorts to remove any seaweed that may have been washed up during the evening. Horse back riding can be found just off to the side of the resort (10 pesos per hr). Hobie cats and paddle boats are free of charge from the resort, scuba lessons can be arranged in the pool. There’s lots for the kids to do also, many games and activity areas just for themselves. An on-site pharmacy and doctor came in very handy for myself and I was happy to have their assistance during my stay.

Excursions: There are many excursions that can be taken ranging from a few hrs to all day events. Prices for these can range from 25pesos to 55pesos and all are worthwhile and interesting. Playa Bonita is a full day on a 42’ catamaran where you can snorkel in the reef, enjoy the pristine waters and then sail to Bonita Island for lunch and more sightseeing and snorkeling (55pesos). Warning: for the Bonita Tour book as early as possible due to weather, if the tour is cancelled that day they reschedule for the next and so on and so on….due to poor weather it took us 4 days. Be sure to make the lobster dinner also on your list (25pesos) you’ll never taste a meal like this anywhere else and is at a restaurant in very beautiful Coco Beach. Other tours include Colonial Camaguey (full day 45pesos), Fishing (4 hrs 50pesos), Coral Tour (2.5 hrs 25pesos), Sunset Cruise (3hrs 25pesos), Fiesta Bucanera (3.5hrs 25 pesos), and others as well. I missed out on the fishing and was quite upset the 1 day when several men each walked through the courtyard carrying large Barracuda measuring approx. 42”.

Summary: Would I go back again? I doubt it, my wife and I like to go into towns and markets, shop among the locals and dine in local restaurants. We enjoy seeing the countryside and making our own day trips either by cab or scooter….simply we are nomads when on vacation but still require an all inclusive pkge..
Would I recommend the resort? Definitely.. if you want good dining, happy and friendly service, lay by the pool or on the beach all day.. this place is for you. We each paid basically $675 taxes in for an all inclusive to Cuba and that’s what you must remember.. This is Cuba not Barbados or Bahamas they have been forgotten by many countries and yet they still thrive on their own.
Yes it was worth every penny.

  • Stayed: January 2010, traveled as a couple
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11  Thank bradstreehouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2010

If you are looking for perfect vacation you have to go there you can find there nice beach, perfect place for kite surfing, nice clean hotel rooms, Very friendly and professional management. There is so many different attractions very good night life. You can meet there so many nice friendly people

  • Stayed: December 2009, traveled with friends
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Thank sebastiantoronto25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 4, 2010

We found the reception staff so helpful and they gave us immediate demos when we needed help with the safe. The onsite bank was convenient as were the little kiosks that set up most days for shopping.
Our room was spacious and immaculate, the bathrm was stocked with toilet paper and hand soap. The TV reception was great! The maids were very accomodating.
You do not go to Cuba for the food BUT it was adaquete..yummy breakfast omlettes, pizza, delicious fries and sandwiches all day at the Beach bar.
My very favourite was the coffee bar...mmm those chocolate cappachinos! My hubby liked the Spanish coffee and we were there after dinner daily.
Entertainment staff were so talented (love you Julie and Rollie) and hard-working. We laughed alot and also enjoyed the aquafit poolside.
The Cuban people are the best for courtesy and it was our pleasure to meet them at Oasis Brisas! We met at least 3 people who were there for a second and even third time.

  • Stayed: November 2009, traveled as a couple
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4  Thank sherione
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Brisas Santa Lucia

Address: Avenida Turistica, Tararaco | Playa Santa Lucía, Nuevitas, Camagüey, Cuba, Playa Santa Lucia 74250, Cuba
Location: Caribbean > Cuba > Camaguey Province > Playa Santa Lucia
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 4 Hotels in Playa Santa Lucia
Price Range: $89 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Brisas Santa Lucia 4*
Number of rooms: 412
Official Description (provided by the hotel):
Brisas Santa Lucia is an all inclusive hotel, located on Santa Lucia Beach, approximately 110 km from the Camaguey airport, and includes unlimited daily activites, water sports and entertainment. ... more   less 
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Also Known As:
Brisas Santa Lucia Hotel Playa Santa Lucia
Staybridge Suites Camaguey
Brisa Santa Lucia
Camaguey Staybridge Suites
Santa Lucia Cuba
Brisas Santa Lucia Playa Santa Lucia, Cuba - Camaguey Province

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