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“Great property”
Review of Grand Hyatt Goa

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Grand Hyatt Goa
Ranked #1 of 3 Hotels in Bambolim
Certificate of Excellence
Bambolim, India
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great property”
Reviewed December 3, 2012

If I had a choice I would rate 3.5 stars. A great property in terms of space, a typical grand hyatt with large rooms and big size bathrooms and nice verandah/balcony.The rooms have detailing in terms of net door in balcony. However it needs a lot of improvement in food. The buffet breakfast spread is ordinary and so is the sunday brunch. No local goan cusine too. Overall a great property with a room for improvement on food.

Room Tip: choose a bay view.
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank amritb817
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StefanRadstrom, General Manager at Grand Hyatt Goa, responded to this review, December 11, 2012
Dear Amritb817,

Greetings from Grand Hyatt and beautiful Goa!

Thank you for taking a quick moment to share your review. I am glad to read your opening lines, however I regret your displeasure with the food.

Regarding the Goan cuisine, I would like to mention that we do have selected Goan specialities on our menu and for Sunday brunch as well. For buffet, we either have it for lunch/dinner. Considering your feedback, we have decided to have Goan food for both, buffet lunch and dinner. I assure that you will have a memorable dining experience with us on your next visit.

At Hyatt we accept guest feedback positively as it is always our endeavour to improve our service standards and customer satisfaction is our main priority.

Thank you again, we look forward to welcoming you soon.

Do visit us on Facebook and stay up to date on activities planned at Grand Hyatt Goa.

Warm regards,


Stefan Radstrom
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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Navi Mumbai, India
Level 2 Contributor
6 reviews
3 hotel reviews
Reviewed December 1, 2012

We had an opportunity to stay with Grand Hyatt, Goa and I should admit this has been excellent hotel I ever stayed anywhere else. Not only the entire place is peaceful and serene but also it's grandeur. Location-wise one may say that it's quite far away from prime locations of Goa (read Calangute, Colva, Dona Paula, Miramar, etc) but considering this hotel has it's own private beach makes it an excellent property. The food is superb, complimentary amenities for Diamond member was exquisite and room upgrade to personal/couple room was one thing I can't stay without mentioning.

The entire property is styled on the Indian-Portuguese influence and the architecture clearly reflects this amalgamation. We had truly memorable stay our life even though the stay was for 2 nights and 3 days...

Room Tip: Insist on sea facing rooms having clear view of the sea! Even the garden/pool view is not so bad and...
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  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vishak2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StefanRadstrom, General Manager at Grand Hyatt Goa, responded to this review, December 3, 2012
Dear Vishak2000,

Warm greetings from Grand Hyatt and beautiful Goa!

Thank you for taking a quick moment to share your review. I am very pleased to hear that we met your expectations and I am delighted to note that you had a memorable experience with us.

Once again, sincere thanks for the wholehearted recommendation and we hope to have the pleasure of welcoming you sometime soon again.

Do visit us on Facebook and stay up to date on activities planned at Grand Hyatt Goa.

Warm regards,

Stefan Radstrom
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
del
Level 6 Contributor
167 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed December 1, 2012

An excellent property, very spaciuous, large rooms, friendly staff, good food, Must say the food at Chulha is amazing, and good value for money as well.

the pool is amazing, the walk around the property very nice, very peaceful place

excellent place to holiday with family.

Room Tip: very close to airport and an excellent private beach
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  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chaturvedi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StefanRadstrom, General Manager at Grand Hyatt Goa, responded to this review, December 3, 2012
Dear Chaturvedi,

Greetings from Grand Hyatt and beautiful Goa!

Thank you for your post and generous review - we particularly appreciate the kind words you used to describe our property and the customer service provided by our staff. Comments such as yours are very cheering which keeps our staff motivated.

Once again, thanks for your commendation, we hope to welcome you back soon.

Do visit us on Facebook and stay up to date on activities planned at Grand Hyatt Goa.

Warm regards,

Stefan Radstrom
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed November 28, 2012

it was very nice 5 star hotel, never been in such a good quality hotel before, and prices were affordable, we stayed in the room facing the sea, and had huge balcony and bed and room service. only downfall i would say were that it felt like we only ones staying in whole hotel as it was almost empty.. lacked atmosphere.. but possibly we were just unlucky.

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Karolita_Mazute
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StefanRadstrom, General Manager at Grand Hyatt Goa, responded to this review, December 3, 2012
Dear Karolita_mazute,

Greetings from Grand Hyatt and gorgeous Goa!

Thank you for taking a quick moment to share your feedback to the TripAdvisor Community. We appreciate your kind words.

It is indeed a great delight to know that you had a great stay with us and enjoyed your room and the views of our resort. I guess you felt secluded due to our property being spread out, which has 7 different guest houses.

We look forward to welcoming you again for a relaxing holiday.

Do visit us on Facebook and stay up to date on activities planned at Grand Hyatt Goa.

Warm regards,

Stefan Radstrom
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi
Level 3 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 27, 2012

3 families with kids decided to get away from the Delhi heat and go to Goa Grand Hyatt. We reached the property at 3.45pm to be told that our suite was not ready (check in time is 12pm and they only picked us up from the airport). We were given a regular room and were told it would take half an hour for the room to be ready - ended up taking an hour and finally we were settled in the room after an hour and a half of arriving at the hotel. The front desk staff was least apologetic and indifferent to our plight with a 1 1/2 year baby and the fact that we had left our house at 8.30am in the morning to reach Goa. Messages for the duty manager and the general manager were ignored and no response was received from them at all.

Once the new room was allotted I had to carry my own bags to the new room as the staff to take the bag did not come on time. A high chair for the baby was initially refused - saying they were all being used - when I asked the staff to buy one and bill me for it they then produced a high chair out of nowhere.

What was also shocking was when we found the mini bar to be locked in one of the rooms - on inquiring we were told that it is generally done as a security protocol (the other rooms we had booked did not have the mini bars locked - so much for security protocol). The staff took 45 minutes to come with a key to open the bar and voila - it was near empty ! They took another 1 hour to restock it. By the time we called it a night.

Those are the experiences from the first day - after that we were in the able hands of the F&B team at the restaurants, bar and the pool of the hotel. An excellent team of chefs and restaurant staff who managed to make sense of our scattered ordering with 3 kids and 9 adults. Food was excellent - so much so we did not step out of the hotel for any meal. The staff is attentive and perceptive. My best meal was at Verandahs - the grill where I had the fresh catch of the day - lobster with butter and chilli sauce - Fantastic ! The dining room has some great dishes too - mee goreng, masaman curry etc.

The pool area is lovely and the kids pool is excellent for lounging through the sunset - the steps in the water though are dangerous even for adults. The kids would hang out at the pool or at Camp Hyatt - where excellent trained staff took care of them even for the whole day with a plethora of activities.

Used the spa - therapist Maya was great but the room given to me was at the periphery of the spa where I could hear all noises from outside - people talking, golf carts driving by etc. Wasnt as relaxing as I would have liked it to be.

There was a wedding on at the hotel and a function in the lawns the day we were leaving - so the work carried on to put up the tents etc. the whole of the previous day and it got a little noisy.

A beautiful property - with enough to take care of kids entertainment. The capiz Bar is good too, I just wish there were more people there though.

Room Tip: Choose a Bay view room (a suite if possible) in Block 2 on the first floor it is not too far from ev...
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank theacompany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StefanRadstrom, General Manager at Grand Hyatt Goa, responded to this review, December 3, 2012
Dear Theacompany,

Greetings from Grand Hyatt Goa!

Thank you for choosing to stay with us and for your feedback on TripAdvisor. I appreciate the compliments you gave our resort and our staff regardless of the shortfalls you experienced due to lack of attentiveness by some of our staff.

On behalf of the team, please accept my sincere apologies for rather frustrating first impression. With regards to the check-in timing, I would like to mention that the official check-in time is 0300 pm and we always try our best to give guest their room without any delay and if we have room before that time. Rest assure, I have discussed your feedback with the respective departments to avoid it recurrence.

On a positive note, I am delighted to know that you and your family enjoyed the views of the property, the pool, food and service at our restaurants and particularly glad to know that your kids had a great time at our Camp Hyatt.

Once more, thank you for your candid review, we look forward to welcome you back in near future.

Do visit us on Facebook and stay up to date on activities planned at Grand Hyatt Goa.

Warm regards,

Stefan Radstrom
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 5 Contributor
98 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed November 26, 2012

Attended a HR conclave for 2 days in sept 2012 . The property itself is huge, and the conference room can certainly hold a large conference . The beach by the property looked clean ( much better than the one by the Marriott ) and would be suitable for walks, but not the experience you would get by the North or South Goa beaches. Property is not far off from Panjim, and if you are looking at a place to stay with family (and really not move out anywhere else ) , it is a decent option. The veg food I had here , was ok.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank ssanjay_99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StefanRadstrom, General Manager at Grand Hyatt Goa, responded to this review, December 3, 2012
Dear ssanjay_99,

Greetings from Grand Hyatt and beautiful Goa!

Thank you for your generous review and I am pleased to hear that you enjoyed your stay with us. I sincerely appreciate your wonderful comments, tips to the travellers and astute observations of the hotel.

Once more, thank you for your post, we look forward to welcome you back soon.

Do visit us on Facebook and stay up to date on activities planned at Grand Hyatt Goa.

Warm regards,

Stefan Radstrom
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Level 3 Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 26, 2012

It was my first visit to India. Hotel was very good. staff were receptive most of the times. the bar and restaurants were excellent for the prices. the hotel is far from the city but easily accessible by taxi or shuttle.

  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neurosurgeon11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StefanRadstrom, General Manager at Grand Hyatt Goa, responded to this review, December 3, 2012
Dear Neurosurgeon11,

Greetings from Grand Hyatt and marvellous Goa!

Thank you for choosing to stay at our Resort. I am extremely delighted to know you had a great stay with us.

Once again, thank you for your commendation and we hope to welcome you back when next your travel brings you this way.

Do visit us on Facebook and stay up to date on activities planned at Grand Hyatt Goa.

Warm regards,

Stefan Radstrom
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt Goa

Property: Grand Hyatt Goa
Address: P.O. Goa University, Bambolim 403206, India
Phone Number:
Location: India > Goa > North Goa District > Bambolim
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Bambolim
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hyatt Goa 5*
Number of rooms: 313
Official Description (provided by the hotel):
Grand Hyatt Goa is an enchanting destination resort and spa set on the calm waters of Bambolim Bay in North Goa, seven km from the capital of Panaji and 25 km from Dabolim Airport. Inspired by a 17th century Indo-Portuguese palace, the resort is spread over 28 acres of colourful, tropical gardens and lush lawns that roll down to the water’s edge. Grand Hyatt Goa presents spectacular views from several of its rooms, suites and restaurants. With a wide selection of authentic cuisines and flavours from different parts of the world, the resort’s several restaurants welcome guests with the traditional warmth of a Goan residence. An extensive spa and fitness centre, indoor and outdoor swimming pools and Camp Hyatt facilities for kids offer a complete recreational and wellness experience for couples, friends and the entire family throughout the year. Grand in scale and design, the resort offers the largest banquet facilities in Goa (over 3,000 sq mts) which are perfectly suited for grand weddings, social events, conferences and small and large meetings. ... more   less 
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Also Known As:
Grand Hyatt Goa Hotel Bambolim
Grand Hyatt Goa Bambolim

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