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Leonardo Plaza Cypria Maris Beach Hotel & Spa
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Reviews (1,357)
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All reviewsanimation teampool barbar stafffourth floorplenty of sunbedssea viewgreek tavernatowel artair congreat holidayplenty of choiceevening entertainmenthousekeeping staffdress codespecial mentioninto paphosfrench boules
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822 - 827 of 1,357 reviews
Reviewed August 17, 2014

Stayed here as a couple and loved the fact it was adults only. Pool towels are available deposit required, put this first as I wanted this info and found it tricky to find. The hotel staff are extremely accommodating and friendly. Bar staff are brilliant, Peter and Andreaus deserve a special mention. Entertainment staff work very hard to please everyone,trying to involve those holiday makers that wanted to join in and leave those alone that just wanted to relax.Yes some of the decor is dated and yes there is only 1 English channel but that's not what we go on holiday for. Very clean and tidy. The only thing not available that we would have liked was a drinks waiter service in the evenings. The food was vast, varied and delicious.We liked it so much we have booked to go back next year, counting down the days already!

  • Stayed: July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Theresa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giorgos M, eCommerce at Leonardo Plaza Cypria Maris Beach Hotel & Spa, responded to this reviewResponded September 2, 2014

It is a privilege when our customers dedicate some of their time to inform us about various incidents regarding positive or negative experiences during their accommodation with Cyprotels Hotels & Resorts.

We would like to thank you for your kind words, we are happy that you enjoy your stay at Cyprotels Cypria Maris.

We look forward to welcoming you back as soon as possible for another fantastic experience.

Please feel free to email us prior to your next arrival with any specific requests you may have and be assured that we will do our best to satisfy all your requests.

Best Regards,

Cyprotels Hotels & Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2014

We stayed in Cypiria Maris from the 30th July to the 13th of August, and it was truly the best holiday I have ever had. Cyprus is beautiful we went for a wedding which was stunning. The hotel is fantastic, everything you could possibly want. We were on the 3rd floor room 353 it was one that had been refurbished it was bright clean modern and spacious. The food was by far the best all inclusive food I have ever experienced and as a cook myself I'm not always easy to please, there was always plenty of choice constantly being replenished old being taken away not mixed in with the new. Very tasty not bland like usual all incs. The animation team work very hard and as a adult only hotel they have their work cut out as not a lot of people wanted to join in, my only advice would be to then don't be so pushy I was reading by the pool and I was interrupted every half hour asking did I want to join in not a major big deal though! Reception staff were brilliant nothing we asked was too much always cheerful with good morning and good afternoons. My only one minor gripe was the cleaner on our floor she had a serious attitude problem this was the only problem we had the whole holiday so to say it was a success would be a understatement. Definitely would return who knows maybe for our own wedding!

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Daniellenew07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giorgos M, eCommerce at Leonardo Plaza Cypria Maris Beach Hotel & Spa, responded to this reviewResponded September 2, 2014

We would like to thank you for choosing us as your Holiday Destination. We are committed to customer satisfaction and we are glad that your experiences with us are positive and memorable.
We hope to see you again soon and in the meantime you can be updated about our news through our social channels.

Please feel free to email us prior to your next arrival with any specific requests you may have and be assured that we will do our best to satisfy all your requests, in the meantime you can be updated about our news through our social channels.

Kind Regards,

Cyprotels Hotels & Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2014

Just returned from a terrific break here, definitely advise adults only breaks, staff are very, very friendly & will do anything to make your stay more pleasurable! hotel & surroundings are spotlessly clean (some areas are a little tired but that is normal when you own a hotel it's always needing to be worked on), food was terrific & local (I didn't come away to have typical British food), Wi-Fi not the best that we have had nor the Air con in our room but we managed ok, animation team were very good including Dutch Suzanna who made me get up from my sunbed & do something! We had not seen anything on here about the dreaded mozzies so did not go prepared, so don't make the same mistake, another one we missed is that Cyprus has the same 3 pin plug configuration that the UK have so we had numerous travel plugs that we needn't have taken, location was pretty good & quite scenic, I can't believe people have been so negative about the place we really enjoyed it & met some wonderful people, would we return? That's a very big yes!

  • Stayed: August 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Kev S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giorgos M, eCommerce at Leonardo Plaza Cypria Maris Beach Hotel & Spa, responded to this reviewResponded September 2, 2014

Many thanks for your feedback regarding your recent stay in our hotel.

It is a privilege when one of our customers dedicate some of their time to inform us either about their positive or negative experience with us.This gives us the opportunity to carefully change or upgrade any services that may be needed.

We would like to thank you for your kind words and we look forward to welcoming you back as soon as possible for another fantastic experience.

Please feel free to email us prior to your next arrival with any specific requests you may have and be assured that we will do our best to satisfy all your requests.

Best Regards,

Cyprotels Hotels & Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2014

Disappointing hotel, customer service poor and entertainment terrible. Room was pleasant on third floor, we paid extra for a seaview. Cleaning staff polite and friendly, sadly can't say the same for the staff in the restaurant.

Sun loungers were terrible, although near to the end of our stay some were replaced.

Clearly this hotel is in need of refurbishment and we witnessed this taking place around the pool showers, plus the noisy cutting of plants in the middle of the day. No chance of quietly relaxing.

Food was good, with a mix that would suit most people.

Evening entertainment shocking, bingo presented by someone more bored than us!

Stayed: May 2014, traveled as a couple
Thank Audrey W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giorgos M, eCommerce at Leonardo Plaza Cypria Maris Beach Hotel & Spa, responded to this reviewResponded September 4, 2014

Thank you for taking the time and informing us with regards to your stay at the Cypria Maris.

We are truly sorry to hear that your experience with us did not meet your expectations and all comments rained concerning the hotel and its facilities will be taken into consideration in order to improve our hospitality and its services. Further to your comments on our Entertainment, this will definitely be shared with our Animation team in order to improve the program to meet all needs.

Once again we thank you for raising the various issues which have occurred and we hope that you will give us a second chance to offer you our services and hospitality.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 16, 2014 via mobile

Stayed here with friends and family as my partner and I got married in paphos town hall. The hotel reception staff are lovely and very helpful, on arrival we where upgraded free to a sea view room. We booked the wedding package and paid £500 which was worth it as we had a wedding coordinator Christine who arranged everything and was always on call plus with you through the whole day to organise everything. First Choice set all the prices for the hair salon which is well over priced but you have to pay it to get it done at the hotel. On that note the girls in the salon are lovely and done a fantastic job, bridal pin up €96!!. The rooms are clean but air con not strong so when maids have cleaned your room put a store card in air con slot to keep it on all day. The safe costs €35 so if you have booked more than one room just one person pay and use the instructions for the other safes. The food is amazing with plenty of choices so if you can find anything you like I suggest you stay at home and cook yourself! There are ample sunbeds and pool clean and quiet as adult only hotel. The only downfall is the entertainment is the pits. Entertainment is very poor and I don't usually complain but couldn't listen to it. The only thing that would put me of going back to this hotel is the entertainment because in an all inclusive hotel you should have professional acts.

Stayed: August 2014, traveled with family
3  Thank suzystew68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giorgos M, eCommerce at Leonardo Plaza Cypria Maris Beach Hotel & Spa, responded to this reviewResponded September 2, 2014

First of all congratulations for your wedding, we wish you and your partner all the best about your new beginning. It is a privilege when our customers dedicate some of their time to inform us about various incidents regarding positive or negative experiences during their accommodation with Cyprotels Hotels & Resorts.

We would like to thank you for your kind words, we are happy that you enjoy your stay at Cyprotels Cypria Maris.
We look forward to welcoming you back as soon as possible for another great experience.

Please feel free to email us prior to your next arrival with any specific requests you may have and be assured that we will do our best to satisfy all your requests.

Best Regards,

Cyprotels Hotels & Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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