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Oulton Hall & Spa
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Reviews (2,806)
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2,506 - 2,511 of 2,806 reviews
Reviewed May 5, 2011

Excellent facilities and staff in Hotel. Claret Jug staff were a bit poor and uninterested in people trying to get served so headed off into Leeds for a better night.

  • Stayed: April 2011, traveled with friends
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Thank Blackrain1892
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2011

We were fortunate to have got a deal at this hotel including dinner. Great staff, excellent clean ,large and comfortable room with feather pillows. The Claret Jug restaurant on the golf course where we had dinner was good and our waitress was excellent. The grounds and surroundings are brilliant and we had a lovely walk around.
The only down side was the TV in the room was very old and only analogue stations with a very poor picture. Breakfast was self service apart from the tea and coffee, we would have preferred to have benn able to get our own as we waited a good while for a 2nd cup.

Room Tip: if you intend to watch tv request a flat screen.
  • Stayed: April 2011, traveled as a couple
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Thank JaneandReg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2011

From the moment we arrived to the moment we departed everything was 5 star,the reception was warm and friendly yet very professional the concierge Ian was great and nothing was too much trouble .The restaurant food could not have been better.
We had a problem with the safe in our room and although the maintenance stall had gone off duty the general manager took charge and sorted the situation out personally with a little help
from his resourceful team.We would recommend this hotel very highly including the superb golf facilities.

  • Stayed: April 2011, traveled as a couple
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Thank thebear48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 12, 2011

Wife and I stayed for one night last weekend ( Sat ).
We booked a special one night deal with a deluxe room upgrade for £130 incl 2 course dinner in the Claret Jug and breakfast.
Deluxe room was comfortable and well decorated but a little dark and dismal due to the black wallpaper ans dark furniture, As mentioned in earlier reports TV old CRT but the picture was OK. Bathroom was a nice design and clean but the shower section over the bath did need re grouting. To sum up room I would give it 7 /10.
Public rooms were very nice and in keeping with the hotel setting and grade. We sat in one of the hotel lounges before dinner and had a drink which was served promptly. When we were ready for a refill there was no sign of the waiter so we decided to check out the facilities at the Claret Jug. At no time in the lounge were we offered any nibbles to enjoy with our drinks which is usually the norm in this grade of hotel. ( Two glasses of peroni £8.40 so they could have offered some nuts etc )
The walk to the Claret Jug was very enjoyable in the early evening sun but we were lucky
It might not be so nice in the driving rain as there is no shelter or internal route to my knowledge.
The Claret jug was a typical sports bar/restaurant , nothing special infact no better than your average mass market chain restaurant like table / table or Ember inns etc. Where it did differ was the bar prices.( £9.90 for two pints lager ) The included 2 course menu had very little choice but in all fairness what we had was well cooked and enjoyable. If like us you are used to staying in nice 4/5 star hotels and dining in the hotels main restaurant from their table d hote menu then you will be disappointed.

Breakfast the following morning was served in the main hotel restaurant . The choice and quality of the food on offer was excellent if only warm due to the solid fuel burners used to keep the food containers warm. I guess with buffet breakfasts it is the look of the draw when you turn up! 10 minutes earlier and the food is piping hot :-)

Check in / out
Both went very smoothly and all reception staff were polite and friendly.
Hotel staff in general were all very nice and we did not encounter any miserable or surly staff.

To sum up
We enjoyed our one night stop over. At the price we paid it was ok value for money. You have to accept that drinks prices will be very high in 5 star horels so there is no getting away from that unless you book room only and eat/drink outside the hotel.

We have recently stayed in a 4 star hotel that was far superior in all ways than Oulton hall so maybe that has clouded our judgement. If you need a place to stay in the Leeds area and you get a deal you will comfortable with Oulton Hall.
One last point!
The free high speed internet was the best I have experienced in any hotel to date. Fast and easy to connect with.

Just one last point. Our deluxe room number 361 was on the third floor which meant along long walk and two seperate lifts to get too and we think it might be a bit of a stretch for anyone with walking difficulties.

  • Stayed: April 2011, traveled as a couple
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1  Thank H2OTGP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 3, 2011

Really enjoyed our stay which with the B&B EM deal was extremely good value. We found the staff to be extremely friendly and helpful . The food as part of our deal was good and the breakfast particularly good. Have to agree with some reviewers who commented on the basic Tv , could do with an upgrade. We found the 1 oclock checkout today particularly useful gave us a leisurely start to the day even managed a dip and sauna before breakfast.

  • Stayed: April 2011, traveled as a couple
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Thank mrsteviet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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