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Reviews (195)
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Reviewed July 31, 2017 via mobile

A small hotel in the heart of Phuket town. The hotel decorated in 2 tones - black & white. A little gimmick is that your room number can be found on the ceiling instead of the wall. Please don't forget to ask for Chimpanzee Pod with bathtub to experience open air bathing with the view of Phuket town. Start the day with homemade breakfast. You could enjoy seafood dinner from nearby seafood restaurant.

Stayed: July 2017, traveled on business
Thank Kanokporn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blu Monkey P, Manager at Blu Monkey Hub and Hotel Phuket, responded to this reviewResponded November 13, 2017

Dear Kanokporn K,
Thank you to share your great experience at Blu Monkey Hub & Hotel, we appreciate very much the time you took to review our property, it means a lot to us and very happy to read that you were enjoy your holiday during your stayed.

We look forward to welcome you again at Blu Monkey Hub & Hotel .

Best Regards,
Blu Monkey Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 15, 2017 via mobile

We had a horrific experience trying to get refunded for a mistake the hotel had made (totalling 450€). The staff kept laughing a us and being extremely rude and unhelpful.

We have stayed in a number of hotels in Thailand prior to this with excellent staff so I was very shocked to see so many good reviews for this hotel.

I would not recommended trusting the hotel to book anything for you as if they mess it up they will make it extremely difficult for you to get refunded for their mistake.

Wouldn't not stay here again.

Stayed: July 2017, traveled with friends
Thank Isabel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blu Monkey P, Front Office Manager at Blu Monkey Hub and Hotel Phuket, responded to this reviewResponded July 17, 2017

Dear Isabel,
First of all please kindly accept our sincere apologies regarding your bad experience.
Could you please let us know more details about your booking (Reservation ID, Booking Name and the period of your stay) in order to check what happened with our staff?
We thank you for your quick reply and once again request you to accept our sincere apologies for this matter.

Best Regards,
Latdawan Khongnu

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 11, 2017

We came to Phuket from Europe and used this as a link to connect to the islands around Phuket (as we have visited loads of them). It is a decent hotel, really good value for money and I warmly recommend it to everyone.
The only negative aspect is that it is close to a canal and you might feel a particular odour, but not too bad.

  • Stayed: February 2017, traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Alex C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blu Monkey P, Manager at Blu Monkey Hub and Hotel Phuket, responded to this reviewResponded July 17, 2017

Dear Alex C,
Thank you to share your great experience at Blu Monkey Hub & Hotel, we appreciate very much the time you took to review our property, it means a lot to us and very happy to read that you were enjoy your holiday during your stayed.

We look forward to welcome you soon again at Blu Monkey Hub & Hotel .

Best Regards,
Blu Monkey Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2017

If you want to avoid the excessively touristy areas of Patong, etc at stay in Phuket Town is highly recommended. The Blu Monkey is just around the corner from the bus station (which has buses directly to the airport for much less than the cost of a taxi) and a short walk to the old town.

The rooms were clean, the pool was nice and there was plenty of free bottled water available. Breakfast was nice although there wasn't a wide range of food available. Having said this the food was different each day and there was no shortage of supply.

Overall this hotel provides exceptional value for money.

Room Tip: Rooms facing away from the bus station might avoid the bad karaoke on each night next to the hotel
  • Stayed: June 2017, traveled with friends
    • Value
    • Rooms
    • Service
Thank Toby M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blu Monkey P, Manager at Blu Monkey Hub and Hotel Phuket, responded to this reviewResponded July 17, 2017

Dear Toby M,
Thank you to share your great experience at Blu Monkey Hub & Hotel, we appreciate very much the time you took to review our property, it means a lot to us and very happy to read that you were enjoy your holiday during your stayed.

We look forward to welcome you soon again at Blu Monkey Hub & Hotel .

Best Regards,
Blu Monkey Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 27, 2017 via mobile

Location : if you come to Phuket by Bus, you can actually walk to hostel
Price : Very reasonable
Property : new, well organized
Breakfast : less variety but tastes the Best! (Better than some 4 stars hotel i used to stay)
Staff : the only thing that need to improve. They so slow and didn't quite understand what's going on.
When we checked out, they asked us to wait for a few minutes to check the room. 20 minutes has passed and no one inform anything. So, I reached the counter and she said it had been done for so long... Then I asked her back "have you inform us?" She just take a looked at me and keep typing her computer... They are not well trained. The only disadvantage for this property.

Stayed: June 2017, traveled with family
Thank Patty_chatty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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