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Reviewed August 27, 2019

Amazing location
superb food and surroundings staff aways on call for your every need
this is a 6 star resort and would not hesitate to recommend a visit
the rooms overlook the bay our paradise

the beach was very clean and uncrowded
the water was warm and inviting

Room tip: get the best
Date of stay: January 2019
    • Value
    • Rooms
    • Service
2  Thank jeffmack4244
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pullmanphuket, General Manager at Pullman Phuket Arcadia Naithon Beach, responded to this reviewResponded August 31, 2019

Dear jeffmack4244,

My dad always taught me "you never get a second chance to make a first impression" - maybe i have coached this in to the team as the start is such an important part to make the journey a great one....delighted to hear yours was

When you are ready for some more of Paradise you know where to find us we will be waiting. Please let our Guest loyalty Manager know if you are back this way. h7488-fo5@accor.com

PS Thanks for the extra 6th star

Our Beach House Your Holiday Home


Brett Wilson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 26, 2019

This place too perfect, feels like in Heaven. Comfort beds, room spacious, unique ceiling. N the view no need to ask I like the nature design combine with Grey color (perfect). Soon we will Come back again...

Date of stay: August 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
3  Thank Julia29_08
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pullmanphuket, General Manager at Pullman Phuket Arcadia Naithon Beach, responded to this reviewResponded August 31, 2019

Dear Julia29_08

We like to call it Paradise too!!!!! We would like to thank you for choosing to stay with us as we know there is many choices in Phuket and we are delighted you felt like you were in Heaven.

We look forward to welcoming you back soon and please let our Guest Loyalty Manager know if there is anything you may need for your next journey with us.

Design Your Journey with Pullman

Brett Wilson
General Manager

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Reviewed August 26, 2019

I am Accor Gold and from the moment I stepped out of my transportation I was taken very good care of! Especially from Jah and Roxanne. The hotel is absolutely gorgeous! The pictures on tripadvisor are all very much what the hotel looks like. The main pool was very busy and full of kids but I was told to go to the other pool which was so relaxing. The Italian restaurant is also delicious. Had beef cheek and Carbonara pasta and it was one of my best meals in Thailand. I will definitely come back to this hotel for my next visit to Phuket and I recommend you do as well, you won't be disappointed.

Date of stay: August 2019
    • Location
    • Sleep Quality
    • Service
2  Thank droundtheworld
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pullmanphuket, General Manager at Pullman Phuket Arcadia Naithon Beach, responded to this reviewResponded August 31, 2019

Dear droundtheworld,

Firstly thank you for loyalty as a Gold member of Accor - it is truly valued and appreciated.

To know we were the best hotel you stayed at during your month long visit to the "land of smiles" - this is something the team can feel very proud of. Roberto our Italian chef said to say thanks for the kind words and glad you enjoyed his mum's recipe for Carbonara.

We hope you definitely come back and appreciate letting everyone else know as well - we do our best to create a resort "Guests Love".Please let our Guest Loyalty Manager know when you are venturing back so we can ensure Float pool is ready and relaxing for you. h7488-fo5@accor.com

Our Resort. Your Playground

Brett Wilson
General Manager

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Reviewed August 26, 2019 via mobile

It was our first time in Phuket and it was nothing short of amazing. We only stayed for 2 nights here and we're glad we chose to book our accommodation in Pulllman Niathon Beach.

We arrived at Phuket around 9:00pm and we're glad that the Hotel is just 15mins away by Taxi from the airport.

During check-in, we were given a welcome drink by the nice lady while she processed our documents. They also gave us a complimentary upgrade to their deluxe room so we no longer have to transfer on our second night.
Along with our key cards is a map of the property which the lady has explained to us very well. The place is really huge but no need to worry as they have a 24/7 car service available to drive you within the Hotel.

The room was really spacious with a bath tub and a balcony. It was perfect! It also came in with a beach bag that you can use during your stay.

We availed of their buffet breakfast and the spread was extensive. They have both western and asian selection. Everything was good but their green chicken curry's my favorite. We really enjoyed our breakfast with the view of their pool and the beach.

The hotel has a direct access going to the beach but if you don't feel like walking, they have a shuttle service available every hour. Best part is, they have a beach cleanup happening once a week and guests are invited to participate!

The place and the view is amazing. It felt like paradise. Their staff were all so lovely and accommodating, especially Sharm. It was our first time here and she has been extremely helpful in giving us information and guiding us with the activities to take and the best restaurants to try.

Our stay with Pullman was short but it was unforgettable. <3

Date of stay: August 2019
Trip type: Traveled as a couple
2  Thank kpach0628
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pullmanphuket, General Manager at Pullman Phuket Arcadia Naithon Beach, responded to this reviewResponded August 31, 2019

Dear kpach0628

We are delighted to hear you had an unforgettable time with us and the team certainly have a huge smile on theor face knowing they created this experience for you!

By the sounds you joined us for our Wednesday morning beach clean - we truly thank you for support our community and give something back from your holiday...... the Oceans need our help and every little bit helps.

We look forward to welcoming you back maybe a longer stay next time and the Green chicken curry will be waiting......make sure you let our Guest Loyalty Manager know if your are coming back so we can try to ensure another memorable stay. h7488-fo5@accor.com

Our Beach House Your Holiday Home

Brett Wilson
General Manager

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Reviewed August 25, 2019

I hardly know were to start my praises for this fine hotel and it’s staff. We arrived on a Luxury Escapes package, a company we prefer to use for our holidays. I have to say from the very moment we arrived the gorgeous staff have shown us nothing but kindness and oh the grace and good manners are beyond compare.
We have enjoyed some beautiful meals with Pong and his staff in Vero restaurant . Terrific service and delicious meals finished with a lemoncello, I did not tell them I often make my own at home and theirs was even more yummy than mine.
The breakfasts the hotel serves are a greedy girls dream, along with the constant hot coffee just brilliant.
Our package included our meals and we could not believe just how good they all are. No skimping on quality here and believe me I recognise a great meal when I see one. I must point out we are vegetarians and had absolutely no problem finding delicious meals.
Roxanne who appears to be on duty for every hour God sends is a star. She always stops for a chat with you and was incredibly helpful in our quest for some rings we had seen. All her staff were brilliant in the quest to order the rings big enough for our large western fingers. Thanks so much ladies we totally appreciate the help you gave us.
The crew that served us at the pool could not be faulted, thanks team you have know idea how nice it is for a lady who does all the meals at home to enjoy lunch she did not have to make herself.
Our room was very good but the lovely staff in this hotel made it a joy to stay here.
I think it’s an amazing place to fly and flop as it’s rather secluded, but we loved it. We think it has been one of our best hotel stays ever and would love to return.
Once again thanks for an amazing holiday thanks to the great teams that work there.
Love Love Loved the place.

Room tip: They all seem to be good rooms . The sea view would be very nice.
Date of stay: August 2019
    • Sleep Quality
    • Rooms
    • Service
2  Thank Travail19
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pullmanphuket, General Manager at Pullman Phuket Arcadia Naithon Beach, responded to this reviewResponded August 31, 2019

Dear Travail19,

We Love Love Love the fact you Loved our place,,,,,we are very proud of both the team and resort we have and it puts a huge smile on our faces when our guests feel the same way

I did have a little chuckle at your comment about not having to do any of the cooking, as I know my mother you to say this all the time and now I have children of my own, I have began to appreciate it more.....glad we could give you a rest.

Fly and Flop is the perfect way to describe a holiday with us and Naithon beach is considered one of the best beaches on the island which makes the location even better for our guests.

We look forward to welcoming you back any time in the future and please let our Guest Loyalty Manager know if you are back our way. h7488-fo5@accor.com

Our Beach House Your Best Holiday Home


Brett Wilson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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