We stayed here for a week because my husband had to attend a medical conference at the neighboring Fairmont Orchid and their rooms were fully booked at the time.
We had a toddler with us and were travelling with some friends who were attending the conference too. The beach and pools at the hotel are lovely with the turtles all over the place. The rooms have been updated and are clean and modern. The food is fairly decent, although there is not much variety, also every restaurant is closed after 9pm...as is the rest of the stores a short ride away at the outdoor mall.
I had a difficult time trying to do activities with friends since the only babysitting service is outsourced to private agencies and their sitters travel from an hour away so scheduling needs to be done well in advance and can rack up a huge bill at $20 p/hour.
I had a terrible experience the first morning at breakfast, when my toddler (jetlagged) was crabby at breakfast. Another elderly guest came up to our table aggressively asking me to leave because I was disturbing his and all the other guests breakfasts. The manager apologized and said it was totally wrong of that person since they are a family friendly establishment but she could not do anything about it since he was her customer too. I was forced to have breakfast in our room alone every morning after this incident since my hubby was attending the conference and the manager at the restaurant seemed to condone customers screaming at other paying patrons .
Nice hotel, bad experience - I won't be back!
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- Also Known As:
- Mauna Lani Bay Hotel And Bungalows
- Mauna Lani Bay Resort
- Mauna Lani Resort