On first sighting of the apartment room we were really pleased - Wow, its so huge and lovely, overlooking both the Supa Golf & the Pool/Spa area. However, once we had been there five mins we realised the place was simply filthy. The fans & shelves were so covered in dust we thought they had carpet on them! The drawers/cupboards were full of maintenance junk. The curtain rail fell on us at least 4 times, every time we tried to move the privacy curtain. The list of inventory items was incomplete by seven items!! One heat lamp was missing out of the bathroom light and wires were exposed. We are not complainers at all - its just - we paid a huge $350+ per night for this room, and when we approached the staff members about the problems, they simply said "was the bed comfortable" when I said it was OK, the staff member advised me "well thats what you are paying for isn't it" !!!!!!!!! How rude. Pity we had such a bad experience, as it is in the perfect location and the Supa Golf is just fantastic, as is the service from the Mash Brewery.
- Official Description (provided by the hotel):
- As an owner operated business we can offer our guests warm, flexible hospitality. We are located just 35 minutes from the CBD and 20 minutes from the airports. We're in the Swan Valley, Western Australia's oldest wine growing region, which means you can enjoy the feel of the countryside with the convenience of access to the city. The resort is set in 63 acres of landscaped gardens with an Aboriginal gallery and gift shop, a micro brewery, supa golf and laser tag all on site. There are 43 wineries within easy reach as well as restaurants, breweries and attractions. Some within walking distance. Enjoy a visit to the wildlike park, the ice creamery and English lolly shop, the cuddly animal farm and the reptile park. Or just chill out. ... more less
- Reservation Options:
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- Also Known As:
- Swan Valley Oasis Resort Henley Brook