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“Abysmal Food & Service”
Review of El Torero

El Torero
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Late Night, Lunch, Dinner, Breakfast, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Cartagena, Spain
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Abysmal Food & Service”
Reviewed March 9, 2014

The location on the promenade at Ribera is excellent. The décor inside is bright and contemporary. That's where the dining experience ends. The menu is varied and medium prices with many fish options. We did not want starters so just ordered main courses. We did have bread for one with some tomato and garlic aoli. The wait of 40 minutes was too long. Lots of food was being delivered quickly to patrons on the outside terrace. When the four meals arrived everything was cold. Cold plates, cold fish and cold potatoes and vegetable. The staff were not interested. One was sent back and microwaved!. The other guests did not want to complain as they were being treated. The management did not knock anything off and tried to charge for rations of bread. The Manager was totally disinterested in our complaint. All in all a terrible experience and the place should be avoided.

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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99 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Oswestry
Level Contributor
42 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“What a disappointment!”
Reviewed March 9, 2014

Just had lunch at this restaurant. Service incredibly slow..........over 40 minute wait.
When the food eventually arrived it was cold. Cold salmon, cold monkfish, cold sole, and cold cod!!!
After a complaint the waitress whisked away one meal to microwave it. The potatoes that came with the meal were cold too, perhaps we thought they were Russian salad, but no they were supposed to be hot too!
We had bread with the meal 6 half slices, this was charged as four portions at 4 euros.
It was a lovely day, at a lovely location, completely spoilt by a poor meal. Would not recommend, and will definitely not be returning.

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Sue F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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