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“Wonderful friendly hotel, a very relaxing break”

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Kempinski Hotel San Lawrenz
Ranked #1 of 1 Hotels in San Lawrenz
Certificate of Excellence
London, United Kingdom
Level 3 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Wonderful friendly hotel, a very relaxing break”
Reviewed June 30, 2009

Just spent a week at the Kempinski and LOVED it. Perfect for a relaxing holiday in the sun.

PROS:
*Amazing friendly 5* service. The mark of good service I always think is never to be all over you in a slightly claustrophobic way but to always be discreetly at hand if needed. Nothing was too much trouble and everything was sorted instantly. Also some lovely touches like cold face cloths and bits of fruit given out around the pool areas in the afternoon.
* Whirlpool bath in bathroom - a properly deep, ergonomic one to boot
* Delicious food (though with only 2 restaurants and a cafe it can get a bit repetitive if you're half board I imagine). A bit expensive but well presented and imaginative. HUGE pizzas and lovely fresh fish. Lots of choice at breakfast.
* Nice and quiet at this time of year- always enough sun loungers and seats at breakfast
* Free bus services twice daily to key sights of interest on the island - great as taxis are pretty expensive. Recommend Ramla Bay in particular.
* free 2 litres of water replaced in the rooms each day, really helpful.

CONS
*Only thing I would mention is that the hotel is situated at the quieter western end of the island with not that much around it. Don't expect bars or clubs!
There are only 2 restaurants in walking distance. We ate at the one in San Lawrenz square (hmm, name begins with 'T' )and it was nice, not majorly exciting but tasty.

We also braved a steep 25 min walk down to the inland sea and Azure Window, (but the bus also goes there if you're feeling lazy) and it's an easy 15 minute stroll to the Ta-Pinu sanctuary.

There's also a useful supermarket five minutes away, left out of hotel then right at the junction.

We didn't try the spa but the gym is well-maintained and the tennis courts fine to play on.

One handy tip is that if you run out of water during the day, nip to the spa and fill up your bottle by the gym door!

And finally, we had an amazing meal on our last night at Maji in Victoria. One of the best we've ever had and we eat out a LOT - and pretty reasonably priced too. Three courses and a cocktail each was about 70 euro. They have a roof terrace with fantastic views of the Victoria skyline and the sunset.

Wish we were back there, it's great mellow place on a lovely, friendly island. Go!

  • Stayed June 2009, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nicnixo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
London
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 14, 2009

I stayed in this hotel twice, late October 08 and early June this year. Great location and weather but the Kempinski failed to deliver as a five star hotel. The hotel cleaning standards are high, but we found the pool had not been cleaned of dead insects by 10am. None of the outdoors pools is heated. Not a problem in June, but don’t think of swimming outdoors in October. The indoor pool is very small, with large pillars in the centre. During the last visit our room had a noisy air conditioning system. The maintenance team were unable to fix it after 3 days of consecutive attempts. Reception were unable to trace what has been done and update us, we had to chase. One light bulb went off the first night and one of the bathroom lights flickered, without repair for a week. The rooms in the lower floors are pleasant but don’t have one of those if you want peace and quiet – you will hear all the noise from the family pool. A nice touch was to offer fresh fruit by the pool s in the heat of the afternoon, but the kiosk that served drinks was very slow. Staff were very friendly but in all restaurants they seemed either poorly trained or short of people – you could wait ten minutes for a bottle of water. This was with the hotel at 50% occupancy... In terms of food the buffet breakfast is generous in amounts and variety but falls short in quality: much overripe fruit, chewy bread and omelettes that look nice but taste little. The food in the balcony cafe was just OK, but at five star prices. If you want to go out for dinner visit Geoffrey’s five minutes away, or Tatitas in the main square. Local fresh fish well cooked and friendly service. There is a spa offering Ayurveda (traditional Indian medicine) treatments, this was the main reason of our stay. The therapists are skilful and products good. I was very pleased with the treatments I had in October. Not so much this last time: the doctor forgot to sent a night prescription, failed to do one of the treatments that was agreed in the original consultation and did not manage to provide written heath guidance to take home, as it was promised would be given to us before departure. Considering that these treatments are now available in London and the price is as expensive it makes you wonder if it’s worth travelling to what purports to be the best Ayurveda spa in Europe! If you can find a cheap tour operator offer (I have seen some 40% less that the prices booking directly with the hotel) and you are willing to ignore the hype go there. St Lawrance, and Gozo generally, is worth a visit. It’s a quiet unspoiled place and an easy and safe sun destination for English speakers travelling from the UK.

  • Stayed June 2009, traveled as a couple
    • Value
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Helpful?
2 Thank Madeca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 3 Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed June 3, 2009

Good hotel, excellent room quality, very large and well appointed (even had the BBC on the telly). Large bathroom however the shower lacked power and the drains smelt a little at night.

Breakfast was 5* as was the service, the hotel just lacked a little atmosphere, I think that it was a little too quite. The rooms face a central pool complex, but some were unfinished (built but not yet completed)

It was refreshing to stay at a 5* hotel and not be charged for car-parking.

The pool needed a little clean and we arrive at the height of insect activity (however the hotel ensured that none got in)

All in all I recommend a stay at the Kempinski.

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Surrey-Paul-69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
2 reviews
Reviewed June 1, 2009

Lovely hotel set around three main pools. Some very good amenities, tennis courts, indoor pools, spa, squash courts. All very clean and the service was as you would expect. The staff are very attentive and respond to all of your requests.

There were a few little things which prevented the week that we spent there from being perfect and they all relate to cost.....a pressing problem in these times. As with most chain hotels, they seem to charge for absoutely everything. The room service bill was EUR 6 for ordering two drinks by room service. A little steep i thought. They also made you pay for tennis balls EUR 7 for three balls. Again a little steep. I understand that they cant give them away for free but your should be able to borrow tennis balls (only paying for the ones that you dont return). The restaurants are good although a little expensive. This is partly due to the Euro Pound exchange rate but I even taking this into account a little steep.

Some of the beaches are great, esp San Blas Bay in the North East of the island and east of the large beach Ramla Bay. Is is a steep walk down (and back up) but it is definately worth it.

Another thing. Dont hire a car through a large agency (unless you are after airconditioned luxury). It can be done on the island when you arrive and it is much cheaper. We were there off peak however!


Overall it was a very relaxing and

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bagnell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frome, United Kingdom
Level 6 Contributor
98 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed May 27, 2009

Kempinski - What it says on the pack. A magnificent 5* hotel, easily the best looking in Gozo. Good rooms, well looked after. Generous, well furnished public areas. Good food in the restaurant. Staff are well trained and they work well. Well appointed spar, although it's uncomfortably hot. It could easily be turned down 5 degrees or so.
So why should you be careful here? This is a cunning, big international chain and there's a well-practiced culture of winkling extra money out of you. You can feel its signs everywhere. The worst that happened to us was a pretty, friendly waitress who offered us grappa after a meal and we had the distinct impression that it was complementary. When the bill came, they'd charged 27 euros for two drinks! Naughty.

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 4 Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 25, 2009

The Kempinski Hotel, San Lawrenz, Gozo was an awesome 5 star experience.
My family, 2 adults, 2 kids stayed here for 2 nights including a fantastic 5 star buffet breakfast fit for a king. A chef on site to cook you eggs, any which way you like. The quality of the breakfast was fantastic. The pools were amazing. The kids had such a great time in the pools & the kids club. It gave hubby & I some relax time by the pool. Complimentary sliced water melon was served to us by the pool. We had a hire car so getting here was easy. Reception staff were friendly & very welcoming. I found it strange that they had no porter to bring our bags! But we didn't care. As soon as we arrived, we were shown around the hotel. They have an onsite spa, with an indoor pool & spa. We managed to use all the facilities, except for the tennis courts. It was expensive but well worth it for the experience & Breakfast. We ate our dinner at a place called Rexy. Rexy is a restaurant not on the grounds of the Hotel, but somewhere my uncle took us to eat & we went back for more. They serve the best Maltese Ravioli, among other dishes.

  • Stayed July 2008, traveled with family
    • Value
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Helpful?
Thank Verlie9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level 5 Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed May 23, 2009

The extra effort (20 minute extra transfer by sea plane) was worth the journey from Malta to Gozo. The hotel has several stunning pools and a brilliant spa centre and is an ideal relaxation break. The rooms are modern and extremely spacious and the service is second to none.
The food is excellent. I would highly recommend a bike tour. There is plenty of activities to undertake on the island from coastal walks to bike tours to abseiling and more. The prices within the hotel are extremely reasonable for a 5 start hotel and this unlike so many other hotels branding themselves as a 5 star is well and truly a 5 star hotel in name and in service. ! If you get the change to go ... do

  • Stayed May 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nickedin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kempinski Hotel San Lawrenz

Property: Kempinski Hotel San Lawrenz
Address: | Triq ir-Rokon, San Lawrenz, Island of Gozo SLZ1040, Malta
Phone Number:
Location: Malta > Island of Gozo > San Lawrenz
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in San Lawrenz
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Kempinski Hotel San Lawrenz 5*
Number of rooms: 131
Official Description (provided by the hotel):
Kempinski Hotel San Lawrenz - Where European luxury meets Mediterranean flair! Malta's blissful sister island Gozo is the Mediterranean's best kept secret and home to the hideaway resort Kempinski Hotel San Lawrenz Gozo. Indulge in luxury, culture, sun & sea - and find the undiscovered island you have been dreaming of! ... more   less 
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Also Known As:
Kempinski San Lawrenz
San Lawrenz Kempinski Hotel
Kempinski Hotel San Lawrenz Island Of Gozo, Malta

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