Stayed at kempinski Gozo from 1st June until 4th June. Easy enough to find from ferry with hire car. Check in was easy enough, although room was not quite ready we took a seat on the terrace and enjoyed a glass of wine. We had booked a deluxe pool view room and paid for the upgrade on booking from U.K, after approx one hour wait we were shown to our room in the original part of the hotel, We were disappointed in the standard of the room which was dark and had an old and very worn sofa and only a small partial view of pool.
Having stayed in many 5 star hotels throughout the world, this was not the standard I was expecting from Kempinski, and went straight to the front desk to complain..
My complaint was dealt with promptly and was soon shown to another room in the newer wing of the hotel which was much more to a standard I would expect the room was bright spacious had a lovely view and a very nice bathroom with both shower and jacuzzi bath.
Breakfast was nice and plenty of choice, yes some of the staff are not Maltese and don't understand English to well as when I ordered Eggs Benedict from the menu I was presented with a fried egg!! Although we just laughed about it.
We never ate in the restaurant as it was a bit pricey and. Knowing Gozo has some fantastic restaurants we chose to eat out.
The wine bar is good and they give you an I pad so that you can read about the wine you choose before you purchase it... A very good idea.
Pools and surrounding areas all very nice and kept clean and tidy, it was so peaceful and relaxing
And was a lovely start to our holiday in Malta.
- Official Description (provided by the hotel):
- Kempinski Hotel San Lawrenz - Where European luxury meets Mediterranean flair! Malta's blissful sister island Gozo is the Mediterranean's best kept secret and home to the hideaway resort Kempinski Hotel San Lawrenz. Indulge in luxury, culture, sun & sea - and find the undiscovered island you have been dreaming of! *** Please be advised that due to upgrading work of our Spa centre, the hotel will be closed from January 8th until January 25th inclusive. ... more less
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- Also Known As:
- Kempinski San Lawrenz
- San Lawrenz Kempinski Hotel
- Kempinski Hotel San Lawrenz Island Of Gozo, Malta