We were upgraded to a suite on arrival however, I'm not sure what difference it made overall. The interior is tired, dusty, mouldy & in desperate need of even a 1* treatment to improve.
Filthy, stained, loose covers over filthy, old upholstery on the lounge seats. Rusty, dusty fan blades & vents blasting rusty, dusty air noisily. Broken ceramic lamp bases with stained, dusty lampshades. Fixed coathangers so rusted they couldn't slide along the rail. Peeling paint, cracks in the walls, dusty tile floors & painted murals half washed off left the interior tired looking. Bathroom is dated, mouldy & the glass door across the bath has no rubber seal so the overhead shower turns the floor into a lake. Overall, the room ranks a 1/5 stars, along with the rest of the hotel that desperately needs to join the 21st century.
The bed, however, was clean & incredibly comfortable - highlight of the stay! Food was very expensive but well made & tasty. Staff were grumpy & unhelpful to cheerful & professional.
Cleaners knock & open the door even if there is a DND sign up so beware. They also take ~10mins to clean (a whole suite...) which shows how little really gets done ie. don't expect more than your bed made, bin emptied, cups rinsed out & bath wiped dry.
The games room was out of order (the sign looked like it had been up for a while), furnishings scuffed & dusty, indoor spa pool filled with screaming kids & gym equipment "state of the art" (for the 80s).
Not worth the exorbitant price & high ranking from other TripAdvisor users.
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- Also Known As:
- Hotel Ta' Cenc Island Of Gozo, Malta