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“Wonderful”
Review of Grand Hotel Gozo

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Grand Hotel Gozo
Ranked #1 of 1 Hotels in Mgarr
Certificate of Excellence
hexham
Level Contributor
77 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Wonderful”
Reviewed February 17, 2014

We spent 3 weeks in the Grand Hotel and can honestly say it's one of the best holiday experiences we have had. The staff were excellent, very friendly and always ready to go the extra mile to assist, offer information, and generally make guests feel welcome and as though you matter to them. Particular mention for the 4 waiters who were friendly, funny, very polite, efficient, and remembered our preferences after the first few days.
The hotel is situated on a hill overlooking the harbour, with a good view of Comino and the mainland of Malta, and the ferries going to and fro all through the day. We will never forget the nearby church, whose bells began at 6 am and pealed not just the time every quarter, but also Ave Maria at the turn of each hour!
The pool looked pleasant but is closed during the winter.
Our bedroom was lovely - sea view - worth paying the extra for i suggest - spacious, loads of storage, large comfortable bed, seating area, tea and coffee facilities and a small fridge, covered balcony, pleasant bathroom, air-con, flat screen tv with some English channels, and Wi-Fi - although the free wi-fi was very slow and we bought 5 day passes to Ozone for 15 euros, which was much faster.
The food was mostly excellent with plenty of choice - we had the set evening meal menu which offered 3 choices at each course, and there was a full A la Carte menu, and also a room service menu if required. The menu made use of seasonal fresh vegetables and offered a range of mostly Mediterranean dishes. Breakfast consisted of a range of cereal, fresh fruit, yogurt, cold meats, cheese, salads, bread, and also hot options of bacon sausages, tomatoes, beans, fried, scrambled and poached eggs, potatoes of some kind, sometimes mushrooms and lovely creamy spinach - and once - rather unexpectedly - broccoli! If I were to be critical at all it would be to say that breakfast was often lukewarm, the hotplates inefficient without lids for the containers. There is also a Chinese restaurant, which we did not try, and in the summer a rooftop restaurant also operates.
The hotel runs a shuttle mini-bus to Victoria on M-W-F which was well used, and offers a full day tour of Gozo on Thursdays at a cost of 12 euros, although sadly it never ran whilst we were there, as they require a minimum of 4 passengers, but other guests told us it was excellent. The hotel bar is used by residents and locals, and is a pleasant place to chat and relax, and there is also a lovely sun terrace at the front.
The hotel has a small cinema showing films on Fri and Sat evenings, although we didn't try this either!
We loved Gozo - buses cost 1.5 Euros for the whole day - get on or off wherever you like - or 6 euros for a weekly ticket. There are numerous historical sites and churches to visit, wonderful villages to explore, and several pleasant seaside locations to sit and enjoy the sunshine, have a coffee or a meal, even in the winter. It is very quiet and un-commercialised, perfect for a relaxing holiday.

Room Tip: pay for a sea view if you are going to spend time in your room, as they generally have balconies too...
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  • Stayed February 2014, traveled as a couple
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Helpful?
2 Thank Lynda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand_Gozo, General Manager at Grand Hotel Gozo, responded to this review, February 22, 2014
Dear Guest

Thank you for taking the time to post these comments. These will certainly be shared with our team members. It is great to hear that you have enjoyed your stay and we look forward to welcoming you once again in the near future.

Kind regards

Silvio Rapa
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (418)
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MALTA
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 17, 2014

perfect stay. greeted on arrival with welcome drinks. rooms excellent, view amazing. recommended very highly.tea & coffee facilities in room. very comprehensive breakfast. free transport to capital Victoria ,5 mins from ferry terminal

Room Tip: sea view room is a must
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  • Stayed November 2013, traveled as a couple
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Helpful?
Thank KAREN G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand_Gozo, General Manager at Grand Hotel Gozo, responded to this review, February 22, 2014
Dear Guest

May we take this opportunity to thank you for your encouraging comments about our team and hotel. We look forward to welcoming you again in the near future.


Kind regards

Silvio Rapa
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 13, 2014

The Grand is comfortable with outstanding views over the harbour from sea-facing rooms. Note that interior rooms look into a rather drab side area. To be fair we were there in the off season and were trapped by the weather into staying indoors. There is no really comfortable lounge area to hang out in and the bar area seemed to cater for people who wanted to watch football on large screen TVs. On a more positive note, the staff were all very friendly and efficient and the hotel was kept very well. The dining room was bright and pleasant and the food well prepared and presented. There is underground parking if you rent a car.

  • Stayed January 2014, traveled as a couple
    • Value
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Helpful?
4 Thank wotaway2go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand_Gozo, General Manager at Grand Hotel Gozo, responded to this review, February 22, 2014
Dear Guest

We would like to extend our sincere thanks to you for your review during your recent stay with us at the Grand Hotel

Whilst we are pleased to see that your impressions were satisfactory in the main, we have made a special note of the point mentioned which did not meet your approval .

Such information is invaluable to the smooth running of our hotel, and our endeavor to provide the highest standards possible. Without the assistance of considerate guests such as yourself, our task would be much more challenging.

May we thank you once again for taking the time to comment.

We shall look forward to welcome you back to our hotel in the near future.

Sincerely

Silvio Rapa
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worcester, United Kingdom
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed February 8, 2014

We have just spent a great week in this lovely hotel in Gozo. The staff were really friendly and helpful. We had a super room overlooking the bay. Breakfast was delicious with plenty of choice. We loved the island - loads to see with an amazing bus service to get you any where for only 1.5 euros a day (only 6 euros for a week's ticket). Would definitely recommend this hotel and would love to make a return visit sometime.

Room Tip: Overlooking the bay
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  • Stayed February 2014, traveled as a couple
    • Value
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Helpful?
2 Thank Sally F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand_Gozo, General Manager at Grand Hotel Gozo, responded to this review, February 22, 2014
Dear Guest

May we take this opportunity to thank you for your encouraging comments about our team and hotel. We look forward to welcoming you again in the near future.


Kind regards

Silvio Rapa
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Devon
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 23, 2014

Fantastic room with amazing views across the harbour, Malta and Comino. The staff were amazing, friendly and nothing was too much trouble.
The food was second to none, a breakfast that kept you fuelled all day and a personalised waiter service at dinner in the evening.
The reception, housekeeping and restaurant/bar staff truly made our stay a personalised experience, thank you it was perfect !
I would recommend The Grand to anyone wishing to visit Gozo, we have taken away happy memories of a relaxing re cooperating break.

Room Tip: Ensure you have a sea view room and enjoy the harbour views and views across Malta and Comino.
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
5 Thank zayaan1701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand_Gozo, General Manager at Grand Hotel Gozo, responded to this review, February 3, 2014
Dear Guest

Thank you for taking the time to post these comments. These will certainly be shared with our team members. It is great to hear that you have enjoyed your stay and we look forward to welcoming you once again in the near future.

Kind regards

Silvio Rapa
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swieqi
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 23, 2014 via mobile

Great hotel with big modern rooms, nice views over the sea and the Maltese archipelago and very good and abundant buffet breakfast.

The biggest negative of the place is the car park. It is dark, shabby, unmaintained and has no elevator access to the lobby. The entrance is not very convenient especially if you are driving a bigger car.

Stayed December 2013
Helpful?
4 Thank Stream_Lines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand_Gozo, General Manager at Grand Hotel Gozo, responded to this review, February 3, 2014
Dear Guest

Thank you for taking the time to post these comments. These will certainly be shared with our team members. It is great to hear that you have enjoyed your stay and we look forward to welcoming you once again in the near future.

Kind regards

Silvio Rapa
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 20, 2014

Excellent 4 star hotel. The sea-view rooms with views across the harbour to Comino and Malta are superb. Kept spotless with plenty of space and storage. Food was good, if a little repetitive, but that is normal for Malta/Gozo. Free parking, great location, comfortable room, free shuttle to Victoria 3 times a week, walking distance of the ferry (down the hill!) but ,above all, great service. Thoroughly recommended. Warning: be prepared for some wind noise if the weather turns stormy!

Room Tip: Sea-view with a balcony if possible.
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JOE512014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand_Gozo, General Manager at Grand Hotel Gozo, responded to this review, February 3, 2014
Dear Guest

Thank you for taking the time to post these comments. These will certainly be shared with our team members. It is great to hear that you have enjoyed your stay and we look forward to welcoming you once again in the near future.

Kind regards

Silvio Rapa
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Gozo

Property: Grand Hotel Gozo
Address: St. Anthony Street, Mgarr, Island of Gozo GSM 9026, Malta
Phone Number:
Location: Malta > Island of Gozo > Mgarr
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Mgarr
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Hotel Gozo 4*
Number of rooms: 95
Official Description (provided by the hotel):
The Grand Hotel is ideally situated overlooking the fishing hamlet of Mgarr Harbour and the surrounding verdant valley. The hotel enjoys panoramic views of Comino and Malta across the Gozo channel. Viewed from above, the to and fro of the fishing boats and the incomparable vistas add a romantic touch to the excellent hospitality offered at the hotel. ... more   less 
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Also Known As:
Grand Hotel Mgarr
Grand Hotel Gozo Island Of Gozo/Mgarr, Malta

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