We stayed at the Pergola hotel for 3 nights this September. Check in was good and the reception staff were also fine, but this is where it stopped. We were in room 50 on the same floor as reception. The room was clean and large, but the air con and overhead fan did not work so the room was sweltering. We brought this to the attention of the reception staff and were told nothing could be done that evening but they would get a separate fan for us. We waited and spoke to reception a further 3 times, but to no avail. We had a terrible night in the heat of the room. The next day after much complaining they did manage to find us a fan, but they made no attempt to get the overhead fan or the aircon working during our stay. Also for a 4star hotel to charge you for swimming towels, wifi in your room and a standard tourist map is unacceptable. We later stayed at the nearby Mellieha Maritim Hotel, which was in a different league. Cool and comfortable and inwould recommend you choose that over the Pergola.
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- Also Known As:
- Pergola Club Hotel Mellieha
- Pergola Club Hotel And Spa
- Pergola Hotel Mellieha
- Pergola Hotel & Spa Malta/Mellieha