My parents have a timeshare here so this was my second visit to the resort in the space of three years.
Rooms are well looked after by the maids in fact this applies for the resort as a whole.
The entertainment team of Marco and Bruno are great and for those who like their pool/poolside sports most of the time there is something going. There were certainly a few funny moments during my stay from the pair of them!
As a member of the gym/spa area which entitled you to use of their towels, what I do find bizarre is the fact that I got a letter through my room to say I would be fined 10 euros if my towel was not returned in time the following day. Surely I am doing the resort a favour by keeping this rather than them having to provide new towels each day?
Following on from this, on my final day I went down to get my towel for the day only for the spa staff to turn around and tell me that there were no towels available at all. This was not because I had arrived late at all (I was at the pool for 11am this hadn't been a problem in the days prior). I think if guests were able to keep their towels across their stay it would help the situation greatly.
This is the only point I would like to raise my concerns because apart from this I had a great stay and I am looking forward to coming back in the future. It is however simply unacceptable that I had to wait until 1pm before a fresh batch of towels had arrived.
- Official Description (provided by the hotel):
- Overlooking the south side of Tenerife in the Canary Islands, the Hollywood Mirage is a resort that will allow you to indulge some star spangled glamour while on your family holiday. The resort itself is styled to recall a more classic bygone age of splendor and elegance, but even so, visitors can still enjoy facilities offering aerobic classes, table tennis and other fun activities. Each suite is fully equipped and sleeps up to six adults in complete comfort. The resort is only a short drive from the charming seaside resort town of Los Cristianos. You can take in the stunning beaches, enjoy the splendid, year-round sunny climate and explore the beaches that are mere minutes from the Hollywood Mirage. There is a free, hourly bus service between the Hollywood Mirage and sister resorts, the Beverly Hills Club and Beverly Hills Heights. A warm climate, superb style, fantastic beaches and a buzzing nightlife that means you'll continue having fun even after the sun has set; Tenerife knows how to put on a show for her guests. ... more less
- Also Known As:
- Hollywood Mirage Tenerife Arona
- Hollywood Mirage Tenerife Canary Islands