We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“time share”

We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Arona
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Hollywood Mirage Tenerife
Ranked #6 of 30 Hotels in Arona
Certificate of Excellence
Reviewed December 5, 2012

wehave stayed at the Hollywood Mirage a few times and love it so much so that when we were there in september we decided to buy a timeshare just a week but can stay longer if we purchase extra time loved it why we didnt do this years ago cant understand always thought of timeshare as a scam but try it its great guarenteed holidays for the rest of our life and our childrens GO FOR IT

Room Tip: try timeshare
See more room tips
  • Stayed: September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank sooze56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacopo G, Public Relations Manager at Hollywood Mirage Tenerife, responded to this reviewResponded February 9, 2015

Dear Trip Advisor Member,

We are currently reviewing our customer feedback and we really appreciate your comments.

Best wishes,

The Hollywood Mirage

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (1,051)
Traveler rating
Traveler type
Time of year
Language

652 - 658 of 1,051 reviews

Reviewed November 27, 2012

Not much needs to be said about this resort. I decided with a group of friends we needed a long weekend away and it needed to be sunny. We managed to bag this resort which is pretty much a 5* resort for £225 for the week! Which worked out at about £8 each a day!! The resort was clean and cabs to the centre were relatively cheap. The sunshine did make everything seem better than it was, but for £225 a tent on the beach would have been great. All in all, very pleased.

  • Stayed: November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Michael A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria G, Management Company Representative at Hollywood Mirage Tenerife, responded to this reviewResponded December 3, 2012

Thank you for reviewing Hollywood Mirage Club and we are pleased to hear that you had an enjoyable stay.
We look forward to welcoming you back soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 26, 2012

My husband & I booked a 3 week winter break at The Hollywood Mirage Resort. We were looking for some winter sunshine prior to Christmas and to help us through the long winter days. Hollywood Mirage is situated high on a hillside overlooking Los Christianos. The roads are quite steep so it wouldn't be suitable if you have walking difficulties, however the taxi fares are quite cheap and there was a courtesy coach that ran every 40-50 minutes down to the beach, shopping and town areas. Hollywood Mirage is made up of studios, 1, 2, 3 bed and penthouse apartments. We stayed in a 2 bed 2 bathroom apartment on the 5th floor so had wonderful views of the harbour and the town of Los Christianos. The apartment itself was well furnished, double and twin bedded rooms, both bathrooms were well fitted with an ample supply of towels. There was a full kitchen area, well stocked crockery cupboards and just about everything you would need to make a meal. There was also a fridge and freezer and full cooker and hob. We had a very large balcony area furnished with table and 6 chairs and 2 sun loungers. We were able to sit out on the balcony and eat even in the evenings that we chose to stay in. There was a flat screen TV which picked up BBC 1 & 2 plus ITV. There is also an on site supermarket that sold a wide range of products at reasonable prices.
Although the resort is situated high on the hill there are many & varied restaurants with in easy walking distance plus an on site restaurant.
There are two swimming pools plus a gym and squash court.
In conclusion we had 3 lovely weeks , the temperature averaged 25/26 deg daily and it didn't drop too much at night, in fact we never wore a jacket in the evenings.

Room Tip: The higher floors have lovely views over Los Christianos, there are lifts so it's not a problem...
See more room tips
  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6  Thank Patricia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria G, Management Company Representative at Hollywood Mirage Tenerife, responded to this reviewResponded November 27, 2012

Thank you for reviewing Hollywood Mirage Club and we are pleased to hear that you had an enjoyable stay. We take our guests' feedback very seriously and use it in order to continuously make improvements wherever possible so that continues to be an excellent holiday resort.
We look forward to welcoming you back to Hollywood Mirage Club.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 22, 2012

This was a last minute option. The hotel studio appartment was clean and tidy. However there is a drowning noise very noticable at 4am, although it is audiable throughout the whole night and day. This would be a wonderful holiday if it wasn't for the timeshare prioity that is place on staying there. The food was platable and fresh but a very limited choice. The bar is expensive. The associated Beverly Heights has a great plazza for breakfast where the assistant is very busy but was freindly too. The Beverly Heights club plazza had some pleasant music on one occasion that we visited.

Room Tip: Pretend you earn millions!
See more room tips
  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Sue C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacopo G, Public Relations Manager at Hollywood Mirage Tenerife, responded to this reviewResponded February 9, 2015

Dear Trip Advisor Member,

We are currently reviewing our customer feedback and we really appreciate your comments.

Best wishes,

The Hollywood Mirage

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2012

Just back from week ,apartments clean ,although we had the hardest bed in the world it was like a slab of cement. 2 great pools , top of big hill but taxis cheap 3 euro from Los cristionas centre.

Well stocked supermarket a little dearer than local shops but saves hill walk with bags , lots of good places to eat close , tried pool bar breakfast not good , but sandwiches are o k.

Bar staff attitude is awful ,they ignore you as there seems to be a magnetic force in place in the corner of the bar which stops them moving. when I suggested that it may be an idea if they served customer who actually paid their wages to one of the bar staff another member of the bar staff came to our table verbally abused use and the continued shouting abuse from inside the bar. Forwarded details of incident to management ,but seem to have same attitude as they don't reply.

You get the idea once your there they just don't care or they have had no customer service training.

  • Stayed: November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank asmith907
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria G, Management Company Representative at Hollywood Mirage Tenerife, responded to this reviewResponded November 13, 2012

Thank you for reviewing the Hollywood Mirage Club and we regret to hear of your dissatisfaction and apologise for any inconvenience.

Please note that the on-site bar and restaurant is managed by an independent organisation, however, the Management company will certainly pass on your comments to them.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2012

Just back from our annual week and as always the apartment was spotless and cleaned daily. I found the service excellent. When the DVD player failed to operate I rang reception and within 15 minutes a member of staff came to the apartment to check the unit. Ten minutes later it was replaced with a brand new player.
I find the taxis expensive and it normally costs 26 euros each way for the airport so this year we tried resorthoppa.com. You book online and go to their office at the airport where you are directed to a waiting coach which will drop you at your accomodation. Obviously there is a waiting time for other passengers but it was only 30 minutes and the total cost for two of us return was £13 a real bargain. We received a text to advise of our pick up time and the bus arrived on time. Unfortunately it broke down but another bus was sent for and it arrived within 15 minutes and continued the journey, We were very impressed with the service.

  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Speltz999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacopo G, Public Relations Manager at Hollywood Mirage Tenerife, responded to this reviewResponded February 9, 2015

Dear Trip Advisor Member,

We are currently reviewing our customer feedback and we really appreciate your comments.

Best wishes,

The Hollywood Mirage

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 10, 2012

Best thing about the resort was the wonderful view from our balcony. Second pool was quiet and large enough to swim. Also the service in the on site mini supermarket was excellent and we were always greeted with a smile and hello

We will not be returining to Hollywwod Mirage unless the standard of service in reception and restauarant/bar improves substantially

Several people have mentioned the timeshare reps but I had no problem with them. We had one visit at 0945 on our first day but the representative left and never returned after I told him he would be unable to entice me to a presentation

Positives:

Our apartment was very clean and the maid service was good

The view over Los Christianos was wonderful, especially at night

We were able to walk to Los Christianos in about 30 minutes

Negatives:

When we first arrived the lady at receptoion was friendly and efficient. Our room was unavailable which was fine because they sent me a text when it was available. When I fetched the key, the gentleman at reception didin't say a word and looked bored. No-one gave us any directions to the apartment although we did get a map showing where to go if there was a fire. So we guessed where our apartment was

The whole apartment felt tired and old fashioned

Our 2 bedroom duplex apartment felt small because of the poor layout downstairs. However, the bathrooms were a good size. The bath in our upstairs bathroom was rusty

The service in the pool bar and both restaurants was very poor. The firts time we tried lunch at the pool bar we sat for 20 minutes waiting for someone to talk to us. When I asked at the bar about ordering food I was told to wait for a waiter, who did eventually turn up. The second time we tried, a waiter cleared our table after we'd had coffee and ignored our attempts to get his attention to order food, We walked out and went to a local retaurant for lunch

  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank countyman100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria G, Management Company Representative at Hollywood Mirage Tenerife, responded to this reviewResponded November 13, 2012

Thank you for reviewing the Hollywood Mirage Club. We regret to hear of your dissatisfaction and apologise for any inconvenience.

We pride ourselves on the Customer Service offered and are very disappointed that the service you received was not to your satisfaction.

Please note that the on-site restaurant and bar is managed by an independent organisation, however, the Management company will certainly pass on your comments to them.

We hope to be given the opportunity to welcome you back to Hollywood Mirage Club.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Arona
0.6 mi away
TRYP Tenerife
TRYP Tenerife
#5 of 13 in Los Cristianos
3,419 reviews
0.6 mi away
H10 Big Sur Boutique Hotel
H10 Big Sur Boutique Hotel
#1 of 13 in Los Cristianos
2,092 reviews
0.6 mi away
Spring Arona Gran Hotel
Spring Arona Gran Hotel
#4 of 13 in Los Cristianos
3,535 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
HG Tenerife Sur Apartments
HG Tenerife Sur Apartments
#8 of 13 in Los Cristianos
985 reviews
1.7 mi away
Cleopatra Palace Hotel
Cleopatra Palace Hotel
#12 of 58 in Playa de las Americas
3,049 reviews
0.1 mi away
The Suites at Beverly Hills
Show Prices
Show Prices
Show Prices

Been to Hollywood Mirage Tenerife? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hollywood Mirage Tenerife

Address: Urb. Oasis Del Sur, 38650, Arona, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Arona
Amenities:
Fitness Center with Gym / Workout Room Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#3 Top resorts Hotel in Arona
#6 Luxury Hotel in Arona
#6 Family Hotel in Arona
#8 Romantic Hotel in Arona
Hotel Class:4 star — Hollywood Mirage Tenerife 4*
Number of rooms: 335
Official Description (provided by the hotel):
Overlooking the south side of Tenerife in the Canary Islands, the Hollywood Mirage is a resort that will allow you to indulge some star spangled glamour while on your family holiday. The resort itself is styled to recall a more classic bygone age of splendor and elegance, but even so, visitors can still enjoy facilities offering aerobic classes, table tennis and other fun activities. Each suite is fully equipped and sleeps up to six adults in complete comfort. The resort is only a short drive from the charming seaside resort town of Los Cristianos. You can take in the stunning beaches, enjoy the splendid, year-round sunny climate and explore the beaches that are mere minutes from the Hollywood Mirage. There is a free, hourly bus service between the Hollywood Mirage and sister resorts, the Beverly Hills Club and Beverly Hills Heights. A warm climate, superb style, fantastic beaches and a buzzing nightlife that means you'll continue having fun even after the sun has set; Tenerife knows how to put on a show for her guests. ... more   less 
Also Known As:
Hollywood Mirage Tenerife Arona
Hollywood Mirage Tenerife Canary Islands

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing