We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect spot for the exhausted!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Sheraton Gran Canaria Salobre Golf Resort
Ranked #7 of 218 Hotels in Maspalomas
Certificate of Excellence
GreenLeadersGold level
Reviewed July 21, 2013

There are many plaudits on here for the hotel, do believe the hype! Feeling absolutely shattered and in need of a break, I booked 3 nights at the Salobre on a whim and stayed there as a solo traveller. Please do not worry if you are thinking of travelling here alone. I spotted a number of solo travellers and everybody is having such a good time, the conversations tended to flow! Everything I needed and had hoped for was there - pools...lots! Relaxation... lots! A the luxurious yet casual atmosphere that welcomed solo travellers - tick!

Other reviews have spelt out some of the highlights, so I won't add to a consensus! The Sunset pool is a wonderful spot, but there are so many nooks and little touches that make your draw drop - for me it was turning a corner and some plant or well thought out hidey hole. This is a great place if like myself, you are a photographer or learning photography - flora and fauna, sunsets and interesting architecture.

The Aloe spa is worth the 15 euros, I would suggest visiting there in the afternoon. Most loungers and well shaded, so it is really good to pitch up there in the midday heat after the exposure to the sun on the Sunset terrace in the morning.

The customer service is a real feature that makes the Salobre such a fantastic place. Everybody was friendly, helpful and informative, but the front desk operations need a particular shout out. With so many guests, the care to remember conversations and to follow up questions without being reminded - is a really personalised service. Christian and Antonio could not have been more helpful right from check in and the welcome prosecco you just know you are in for a special holiday. I had various bits of help needed to deal with transfers, trips and checking in for my return flight. All was dealt with quickly and efficiently. Thank you both!

The only thing I'd say on the minus side is that in a country that is so hot, there was a distinct lack of available water without having to spend 3-4 euros. It would be good to have free water coolers around the place or just jugs of water. The place isn't wonderful for vegetarians - I don't think I have ever eaten so much bread and cheese in a week!! Neither of these slight issues caused problems - I offer them as areas that could make the Salobre even more customer-focussed.

To date - the best hotel I have ever stayed in. Bravo! Gracias!

  • Stayed: July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank hcbn18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristina M, Product Manager at Sheraton Gran Canaria Salobre Golf Resort, responded to this reviewResponded July 24, 2013

Dear Guest,

Thank you for sharing your comments regarding your recent stay at the Sheraton Salobre Golf Resort & Spa. We are delighted to know that you had a fantastic holiday with us and enjoyed all our facilities, especially the Sunset pool. Your positive comments, especially about our staff will encourage us to keep on in our continuing effort to improve services.

We do hope to welcome you back to the hotel very soon.

Kind regards,

Cristina Mirchandani
Product Manager
Sheraton Salobre Golf Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (2,880)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,209 - 1,215 of 2,881 reviews

Reviewed July 20, 2013

I struggle to find faults about this resort!!! Stayed here for 8 nights, enjoyed a great buffet breakfast every morning, loved the pools and the rooms are very comfortable. Staff were very friendly and always professional.

  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank the_cape1032
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristina M, Product Manager at Sheraton Gran Canaria Salobre Golf Resort, responded to this reviewResponded July 22, 2013

Dear Silvan,

We would like to thank you for writing a review about Sheraton Salobre Golf Resort & Spa. We are pleased to know that you had an enjoyable stay with us and hope to see you again soon.

Kind regards,

Cristina Mirchandani
Product Manager
Sheraton Salobre Golf Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2013

We have stayed here twice, loved it each time and have nothing but good things to say about this hotel and it's staff.
The rooms were always clean and a good size and we have been lucky to have lovely views of the golf course on each stay.
All the staff were friendly and always very helpful.
Breakfast an dinner at the Gofio restaurant was always great and with plenty of options and I'm a fussy eater!
The pool areas are all lovely, spread out across different floors and with plenty of space for enjoying the sun, we particularly liked relaxing at the rooftop pool.
This hotel is quiet but we were happy with that, it was good to have the bus going into town from the hotel and we also hired a car for a day on each stay just to explore a bit further out.
I would recommend this hotel and would love to go back!

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank speckles1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristina M, Product Manager at Sheraton Gran Canaria Salobre Golf Resort, responded to this reviewResponded July 22, 2013

Dear Guest,

Thank you for your comments. I am so glad to hear that you stayed with us on several occasions and you have always enjoyed your stay with us. At Sheraton Salobre Golf Resort & Spa we work hard to exceed customers' expectations and your positive feedback is our best reward.

We are looking forward to welcoming you again.

Warm regards from Gran Canaria,

Cristina Mirchandani
Product Manager
Sheraton Salobre Golf Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 17, 2013

The reception was top class on arrival. The room was spacious and very clean, however it needed more light, the shower/bath had a window in to the room aghhhh but without it you would not see. The rooms had been re done and the sinks had been painted brown for some reason. Not really a 5* move.

The food was great so much choice and quality, other than hot meals in the buffet, someone should remind the chef the clue is in the title. It is not tepid food as we got. However when asked they would provide hot fresh with a wait. Sorry waitresses but you need to take a look at the three waiters that work outside, we missed them when not on our table and began choosing our seats accordingly.

The Hotel needs to realize and quickly they need to provide more for tourists. The hotel is dull and it is not like they dont have the space to provide entertainment. The bars are empty nobody is going to pay top money for drinks and sit with tranquil music. Most went to the room and sat on the balcony with good wine or spirits at a tenth of the cost when collected during the day from the town. They mostly cater for early morning golfers but it is not filling such a big hotel and even mature couples need a night out, dont they? We did have guitarist one night who adventured towards modern by playing a beatles number!

The hotel being up a mountain they run a shuttle to the beach. About 4 return trips per day, when you get to the sheraton beach hut after about 25 min it is not on the beach but a small room in a backstreet it did have a small pool in the yard, (but the sunlight struggled over the high walls) a toilet and vending machine. You have to book to get back on the bus to get back to the hotel that holds 100s and the coach about 20. So we couldnt get our chosen times. The beach is across the road down a alley type entrance and you are given a towel to sit on no free beds.Then no escape after about 6-30. You will look at well over 50 euros return to town.

I saw nothing for children other than a games room with 2 broken table tennis bats. Everything is charged on top so if as a couple you want a sauna it will cost you 30 euros, and do check the bill. Never took anything from the fridge in the room as a can of coke was €5 and i will never have more money than sense when 63c from the town, yet it charged me for 8 items due to a problem they was having, they also had a bottle of wine that i did not have as do not like. However they did remove when told of the mistakes.

The staff really try hard to please and the place could be so fantastic. We have stayed at lots of 5* hotels in holiday resorts that hit the right mixture, filling the rooms and providing something for everyone, but i am sorry for me the sheraton salobre is as the heading a great retirement haven.

Room Tip: Hire a car or very isolated.
See more room tips
  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank LincolnshireDjg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristina M, Product Manager at Sheraton Gran Canaria Salobre Golf Resort, responded to this reviewResponded July 19, 2013

Dear Guest,

Thank you for taking the time to share your feedback about Sheraton Salobre Golf Resort & Spa. We regret your disappointment you felt about our services. We have taken note of your suggestions and will work towards them.

Kind regards,

Cristina Mirchandani
Product Manager
Sheraton Salobre Golf Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 15, 2013

The hotel really lives up to its 5 star status! From the moment you arrive to the moment you leave the staff are welcoming and attentive.
The meals were delicious , with a good selection at breakfast and dinner. Don't look at the dessert section if you are counting calories !! And if you enjoy a glass of wine then you must try the Lanzarote crisp white wine.
The pools (7) were all well kept and the infinity pool on the sunset deck has to be visited.
Will certainly look to go back in the future.

  • Stayed: July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Linda_9591
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristina M, Product Manager at Sheraton Gran Canaria Salobre Golf Resort, responded to this reviewResponded July 16, 2013

Dear Linda,

Thank you for sharing your opinion regarding your stay in our hotel. We are extremely pleased to know that you enjoyed your stay with us and would like to thank you for such positive feedback.

We do hope to welcome you again soon.

Kind regards,

Cristina Mirchandani
Product Manager
Sheraton Salobre Golf Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2013 via mobile

Very competent, efficient and amiable staff. Many open spaces to enjoy a drink, sunbathe or simply read a book. The hotel is very clean and beautifully kept. We would definitely come back if closer to home. Muchos Gracias.

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Challendin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristina M, Product Manager at Sheraton Gran Canaria Salobre Golf Resort, responded to this reviewResponded July 16, 2013

Dear Challendin,

Thank you for writing a review about your stay in our hotel. We are very pleased that you enjoyed your stay with us and we hope to welcome you again soon.

Kind regards,

Cristina Mirchandani
Product Manager
Sheraton Salobre Golf Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 12, 2013

on arrival we were greeted off the coach and all luggage carried for us while we checked in with a glass of cava and then taken to our room on the sixth floor. Lovely, big bright room overlooking golf course, spotlessly clean.The staff were all very friendly and helpful from cleaners to restaurant staff nothing too much trouble for anyone. Good choice of food in all restaurants and waiters all very attentive. We loved all the pool areas again very clean. Towels available at every pool our favourite spot was on the top of the mountain at sunset pool, really lovely breeze all day as it was so hot everyday.Very peaceful relaxing holiday low key nightlife although you can get the shuttle into meloneras/maspalomas if wanted but you would have to taxi back (I think last bus was 6pm) The whole hotel was very quiet, hardly any children could always find a pool/corner with nobody else there. Heaven! We would definately reccommend this hotel and would return again,soon I hope,.Just have to say some reviews have mentioned the glass between shower and bedroom - it is frosted so you cannot see through it .This hotel is very modern and very cleverly thought out on all different levels.The management have a great team and should be very proud of everyone of them,I would rate our stay 10 out of 10 and thankyou Sheraton Salobre for a wonderful holiday.

Room Tip: I think all room would be of high standard and I think all rooms overlooked golf course absolutely...
See more room tips
  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank michael f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristina M, Product Manager at Sheraton Gran Canaria Salobre Golf Resort, responded to this reviewResponded July 16, 2013

Dear Michael,

Thank you for writing such a lovely review about Sheraton Salobre Golf Resort & Spa. I am glad to know you enjoyed your stay, and also very pleased to read your appraisal of our team, services and facilities and I know my colleagues will be equally pleased to learn of your kind remarks and recognition of their efforts to meet your needs.

We hope to see you again soon in our hotel.

Kind regards,

Cristina Mirchandani
Product Manager
Sheraton Salobre Golf Resort & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Maspalomas
5.2 mi away
Bohemia Suites & Spa
Bohemia Suites & Spa
#2 of 135 in Playa del Ingles
1,511 reviews
4.4 mi away
Seaside Grand Hotel Residencia
4.5 mi away
Seaside Palm Beach
Seaside Palm Beach
#6 of 218 in Maspalomas
1,163 reviews
Show Prices
Show Prices
Show Prices
3.6 mi away
Marina Suites
Marina Suites
#2 of 67 in Puerto Rico
3,320 reviews
6.6 mi away
Melia Tamarindos
Melia Tamarindos
#5 of 19 in San Agustin
1,903 reviews
5.1 mi away
Gold By Marina
Gold By Marina
#1 of 135 in Playa del Ingles
1,623 reviews
Show Prices
Show Prices
Show Prices

Been to Sheraton Gran Canaria Salobre Golf Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Gran Canaria Salobre Golf Resort

Address: Urb Salobre Golf s/n, 35100, Maspalomas, Gran Canaria, Spain
Phone Number:
Location: Spain > Canary Islands > Gran Canaria > Maspalomas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Maspalomas
#4 Green Hotel in Maspalomas
#5 Spa Hotel in Maspalomas
#7 Luxury Hotel in Maspalomas
#12 Romantic Hotel in Maspalomas
Price Range: $214 - $604 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Gran Canaria Salobre Golf Resort 5*
Number of rooms: 313
Official Description (provided by the hotel):
Step into serenity at Sheraton Gran Canaria Salobre Golf Resort which is unique 5-star resort where you can enjoy a true and unbeatable holiday experience set in the countryside of the south of Gran Canaria, beside two 18-hole golf courses and with view to the sea and the mountains of the Island. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Booking.com, Hotels.com, Agoda, Hotwire, TripOnline SA, getaroom.com, Orbitz, Travelocity, Cheap Tickets, HotelQuickly, Cancelon and Evoline ltd so you can book your Sheraton Gran Canaria Salobre Golf Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Salobre Golf Resort And Spa
Sheraton Salobre Golf Hotel Maspalomas
Sheraton Salobre Hotel
Sheraton Maspalomas
Maspalomas Sheraton
Sheraton Gran Canaria Salobre Golf Resort Maspalomas

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing