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“Turbo Club - excellent value!”
Review of Turbo Club

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Turbo Club
Ranked #69 of 218 Hotels in Maspalomas
Reviewed January 17, 2014

Just returned this morning from a 14 day stay at Turbo Club and, having read the negative reviews before we went, we had doubts about the place.
We should never have worried!
Working on the assumption that you tend to get what you pay for, there is no way we could fault the food or the service.
Leo and Gilbert are brilliant and work very hard to accommodate the guests wherever possible. In fact the Hotel staff in general do.
Yes, on occasion, some may have not been over cheerful, but we all have off days and, to be honest, the way some of the guests carry on, I am not surprised!
The room we had was cleaned every other day and the hotel generally was spick and span.
The pool was a bit cold, but it is January and, contrary to some reviews, was heated throughout the day.
The real downside is that the whole place is becoming a bit dilapidated and in need of some serious TLC.
For instance, the plastic drain covers around the pool have become brittle and dangerous, my foot went through one causing me to fall over and could have resulted in a nasty injury or break ( I was sober - honest!)
The hotel is some way from the beach, but you get a free ticket for the bus to get there if you wish.
It is only a 5 - 10 minute walk from holiday world where you can get busses to anywhere you like and there is a taxi rank about 3 minutes walk away, with a very helpful guy on hand to assist you.
The hotel reception staff are brilliant and will help you with any booking or advice you need.
The food variety is reasonable if sometimes a little strange. There was always plenty to eat, although the deserts were very boring.
Sangria good, beer like gnats pee, coffee liquer to die for!

One big downside is that the beds are the most uncomfortable I have ever had to endure, please sort it turbo club!

Away from the hotel we went on trips;
Island tour - good
Landrover safari - excellent
Whale and Dolphin trip - excellent
Yellow Submarine - Amazing
Sioux City - Brilliant, funny, good value and fun!
Horse riding - wonderful.
Karting - was absolute rubbish for my 13 year old son who races over here, but was only allowed on a restricted kart with a top speed slower than the average mobility scooter!
Avoid, Avoid, Avoid!!! over 50 Eros including taxis and we walked out halfway through as it was so rubbish and he was not enjoying it!

All in all we had a damn good time and would happily return to Turbo Club - especially if they replaced the beds and adjusted the menu so it made a bit more sense.

Room Tip: rooms by the small pool and tennis court are very quiet. we stayed in 252.
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  • Stayed: January 2014, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank steveskinn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed January 16, 2014

iv just returned from a two week break at turbo club (30 dec- 13 jan)and must say it was plesant and met some lovely people whilst there however we found the staff to be a little misrable the rooms were nice and clean but we had 2 single beds for a couple although we booked it early last year we found that quite irritating and the showers ran cold after 5 mins i think there on a timer. Also had to pay 1 Euro for 1hour 20mins for the t.v and had to pay if you wanted to use an iorn or pots and pans ect, i thaught we were ment to be all inclusive? Anyways Food was not very nice and my partner came home with a tummy bug and dhiorreah :-(
If your looking for a cheap stay its good, if you want 5* go and pay 5* prices simple as that.
Leo done well with the kids but entertainment was poor,, very poor
pool was cold but it was heated of a night?
ohh and i often heard people knocking on my windows early hours witch scared me a little.
1 moore thing -its out in the sticks nothing to do unless you got a cab or bus taxis are affordable thow :-) Probably would not visit Turbo Club again would opt to go upto Peuto Rico maybee best of luck anyway guys its your choice it is ok but just ok,, nothing moore nothing less.

  • Stayed: December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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1  Thank danielle k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 16, 2014

My family (2 adults 3 children) and I have stayed in this hotel for 2 years running. Beleive me when I say you will not get better value for your money. I have stayed in 2 other places in maspolomas with the same 3 star rating and the difference is un believable. I was sceptical at first but very very soon we were all relaxed.

The staff- they really can't do enough to help. They will cater for every need. The night porter (a Spanish chap) isn't so good with his English, but with the google translate app on the computers in reception nothing is hard to explain. LOL. All the day staff girls on reception speak fluent English so you can always come back during the day.

The food- the food is cooked to perfection there's nothing I can say about that, there is a good choice at every meal time. Not 5 star standard, but what would I expect? You can easily get by. I was worried at the price and rating of this hotel it would all be non eatable. Far from it. The hotel has defiantly gone up in standard year on year, they seem to have ironed out any issues that guests have complained about. Your experience with the hotel is paramount to the staff. I have noticed that since going back.

The drinks- they are local (watered down, I don't think so) I got ratted playing killer bingo game one night, such fun!

Entertainers- brilliant! They had something going on all the time. I never heard my children say I'm bored once! My son 15 was chuffed with the different activities. And my girls both 12 were the same, loved dancing each night at the mini disco too! The staff do encourage guests to join in but also take no for an answer straight away.

Apartments- couldn't ask for any better really. They are basic, but modern, clean and well maintained. Cleaner came every other day, they were all lovely and really helpful.

Would I go back? Defiantly, we're booked to go back in April and cannot wait! Just a shame we can't go for a fortnight :(

Tips- take the plastic sheets off the bed, it makes a big difference!

Stayed: April 2013, traveled with family
4  Thank Callieann16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2014 via mobile

Had a fantastic holiday the appartments were clean regularly. Lovely pool area with the pool bar also liked the quiet pool weather was hot for January. Was a shame our apartment didnt get the sun but it was January. Entertainment was not for me as I was with adults but i can recommend it for familys. Leo and Gilbert were great and if you didnt want to take part they were not in your face. Leo just like to say the Scottish do have a sense of hummour lol. I enjoyed the selection of drinks and the food have no complaints been to appartments in Crete recently and compared to that the turbo club comes out tops. The beaches around maspalomas are beautiful loads to do for adults and children and taxis very cheap. There is only one thing wrong with this hotel is the reception staff not polite dont smile and they do need training how to welcome guests get that sorted and would be first class. Will be booking again for a family holiday was going to go to Lanzarote but the turbo club has changed my mind. Forgot to mention met a lovely couple from Gladgow never laughed so much thanks turbo club for a fab holiday.

Stayed: January 2014, traveled with friends
4  Thank shona1happy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2014

My husband and I have just returned from ten days at Turbo club. Cannot think of a single thing to complain about. The hotel itself, the staff, the accommodation, food and drink was all excellent. We also had 9 days of blue skies and sunshine and only one of rain and cloud. Will definitely be returning for more fun at that hotel in the sun.

Stayed: January 2014, traveled as a couple
2  Thank Angela2012698
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2014

We have just returned from a 10 day holiday to the Turbo Club and had a thoroughly enjoyable stay. The Friends we holidayed with had stayed there before and recommended it and it was exactly as they had described. The food was lovely, the entertainment was great fun daytime and evenings. The Animation Team (Gilbert and Leo) made our stay very enjoyable and we are already planning a return visit in 2015 with a larger group of family and friends.

Rooms very spacious and comfortable, pool was cold but it is January afterall.

Room Tip: Depends whether you want to be able to enjoy the daytime activities from your patio/balcony or if yo...
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  • Stayed: January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Sandy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 11, 2014

Went there on the 2nd January. When arrived we requested a pool view and received this room 223 this was very clean and spacious.
Pool area kept clean. Staff in restaurant were very pleasant shame about the main staff at reception when checking out the girl did not even come of the phone still kept talking while giving our deposit back for our safe not even asking if we enjoyed our stay.
The food was not great but there was something you could eat. Hot breakfast consists of eggs boiled sometimes fried or scrambled hot dogs and beans cold breakfast lots of meat cheeses cereals etc
The drinks were very poor only had their local gin, vodka, whisky,brandy and Malibu, wines and beer were on draft, if you did not like any on them you can do without as they don't have any other spirits you can buy, can't even buy any crisps etc, once the shop is closed.
Management could make this a whole lot better if they put some entertainment like singer etc at night as there is not much to do and a bit far out from bars etc as this could be a good hotel.
Would not go back to this hotel or recommend this to any of our friends

Stayed: January 2014, traveled as a couple
1  Thank kathleenstevenson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Turbo Club

Address: C La Libra no 2 Campo Internacional, 35100, Maspalomas, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Maspalomas
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #69 of 218 Hotels in Maspalomas
Price Range: $97 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Turbo Club 2*
Number of rooms: 120
Reservation Options:
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Also Known As:
Turbo Club Hotel Maspalomas
Turbo Hotel Maspalomas
Turbo Club Maspalomas, Gran Canaria

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