My partner and I returned on 22/8/11 from this FAB hotel and resort booked through Thomson. This is the second time in 8 months we have booked through Thomson, checked into a Riu and also stayed in Gran Canaria. Last time we stayed in Playa del Inglés, this time in Meloneras and the difference is noticeable! We enjoyed our stay in Playa, but loved our stay in Meloneras - an upmarket, chic resort suitable for couples as well as families, and one where a lot of Spanish mainland natives come to for their holiday (obviously a good sign if the Spanish are choosing to holiday there!)
If you're using these reviews, like we have, to help form a pre-booking opinion, please take them with a pinch of salt and a sprinkle of open-mindedness given that we all have different tastes and preferences. Personally, I think people are off their rocker for slating this hotel and/or resort because it simply amazing and money well spent.
The hotel is very big and spacious. The rooms have air-conditioning and are kept well maintained and clean by the hotel management and maid service. Safe box inside with hairdryer in the bathroom and a fridge too. The staff here are the hotel's biggest assets - everybody is friendly, efficient and very accommodating.
The bar staff work very hard and are quick to serve you (the head honcho is very funny, stay clear if you are allergic to sense of humours!). The Riu-style cocktails aren't the best but don't have them, quite frankly! If you are for branded drinks they will give them to you - the only local brand I found they served was a CokoRum in stead of Mailbu. You must try the Canarian speciality of Ron Miel (honey rum) on the rock with squirty cream! Also, banana liquer is typical of the Canaries, and I enjoyed having a shot of that in a glass of Sprite (say Sprite, because lemonade to the Spanish is Fanta Limón).
The restaurant staff are equally efficient and friendly, I got on very well with them and they are very receptive. The food is not repetitive as every day there is something different, and there are themed nights too. Breakfast equally good, well cooked and present. Ignore the whinge bags about lack of variety because British people aren't the only ones on their jollies there - there will be food that you don't like or won't eat (cold meats and vegetables at brekkie), but others do, deal with it!
The pool is large and kept very clean. The only thing that grated on me was getting splashed by inflatable balls! Best avoid peak times as kids do ram the pool, lots of adults taking early morning/evening dips. There enough sunbeds to go around, although don't whinge about not having a sunbed if you rock up at midday - reserving beds with a towel is a well known Olympic sport that we lack medals in. Annoying as it is, nothing you can do - can't beat 'em, join 'em! You'll always find the odd one or two, just move them together. The Animation team have a host of activities for all the family during the day and evening, so plenty of entertainment.
The beach is a good 20 min walk away as the hotel sits pertinently along a lush promenade overlooking the sea and a rock/pebble beach. But, all that all-inc food, the walk will do you good! The hotel is positioned amongst some classy bars, restaurants and boutiques. It's a really good morning/evening stroll for couples and families. Two sunloungers and a sombrilla (umbrella sun shade) will cost 7.50 euros - make sure you take cash! Also, take spare plastic bottles and fill up with drinks before leaving the hotel, can be costly buying from the beach kiosks. I also, cheekily but proudly, made use of these handy re-sealable plastic sandwich bags and stocked up on fruit and rolls at breakfast, and took them to the beach! Every little helps.
Thomson rep is based in the hotel and is readily available. She was helpful and knowledgeable; we didn't attend the sales-pitch welcome meeting, but she wrote a letter to explain how she would help us with any problem or excursion. Ignore the moaning minnies about this not being Premier - it IS premier and well deserving of the title. Fully recommend a visit to the capital Las Palmas on a local Guagua bus (very regular, and comfortable - take advantage of the open top red tourist buses , where you can hop on/hop off and comes inclusive of a 23E return). Also, Puerto de Mogán is a must for the rastro market on the Friday (although beware of the coastal road and overhanging cliffs!! Not a journey for the faint-hearted....). It's known as Little Venice and is simply stunning - quaint Spanish fishing port, with a pretty playa and lagoon.
I'm trying to include all the things I've appreciated reading in reviews, but will have forgotten something. I'm sure there's a way of sending me a message if you have any questions. The big winner is if you can speak Spanish, then speak it!! I am fluent in Spanish, but these guys appreciate any effort being made (even if it's - una botella de agua por favor - which they give at reception). We read about the room upgrade to a garden/sea view, so when we turned up I asked the receptionist about this (Julia - funny and very friendly!), and she upgraded us for FREE! When I asked why (!), she said it was because I spoke to her in Spanish. Also, I thanked the head waiter one night for a fab service and for his staff, he then asked a waiter to personally get us Cava from the main bar (whilst everyone else supped the tapped wine and beer!) which was such a lush gesture for all the little effort it took to say muchas gracias. Even at the airport, there was a stall selling typical Canarian chocolate, which we were given free because I spoke to the lady in Spanish. Bottom line, there are other nationalities in this hotel and resort but don't moan about them because we're all there for a reason. My advice is to be overly British and polite to the staff and other Spanish natives in shops, restaurants, markets they will bend over backwards for you.
- Official Description (provided by the hotel):
- Located in Costa Meloneras, near El Faro. 4 And 2-storey building. On the seafront. 30,000 M2 garden. 900 M from Maspalomas sand dune beach. 6 Km from the centre of Playa del Ingles. 200 M from various shops. 37 Km from the airport. 100 M from a bus stop. Credit cards accepted: MasterCard, Amex, Visa, Diners. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com and Travelocity so you can book your ClubHotel Riu Gran Canaria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Riu Clubhotel Gran Canaria Maspalomas
- Club Hotel Riu Gran Canaria
- Riu Gran Canaria
- ClubHotel Riu Gran Canaria Maspalomas