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“2nd visit - no regrets!”

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eo Suite Hotel Jardin Dorado
Ranked #57 of 217 Hotels in Maspalomas
Reviewed April 19, 2013

We came here in August and were so impressed, we have just been again, this time in April. Food and accommodation were just as good. Our only little disappointments were that you couldn't get WiFi around the pool this time. It was only in reception and then it kept cutting out. I suppose you are on holiday and should be escaping from the rest of the World but it was handy to have to find out about things in the area. Also, we were not allowed bottles of water to take back to the room - perhaps they only do this in the high season. We would definitely go back but not out of season - our children were very lucky that there were 2 other families staying although they left a couple of days before us. We made use of the free bus this time to go to the beach (we paid for taxis last time) and there were only a few stops en route so it didn't take long at all.

Room Tip: The layout of the bungalows means that you never have to walk too far to the pool.
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  • Stayed: April 2013, traveled with family
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2  Thank victoria s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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612 - 618 of 1,065 reviews

Reviewed April 11, 2013

My husband, I and 5 year old son stayed here for a week all inclusive. The food was varied and always fresh. The fish dishes were a favourite with us all. The staff were always helpful and friendly, they always went out of their way to make my son laugh at every meal time. The rooms were cleaned every day and were ideal for the family.
We as a family would like to thank everyone at Suite Hotel Jardin Dorado for making our first foriegn holiday as a family an enjoyable one. We would definately return in the future.

  • Stayed: March 2013, traveled with family
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2  Thank kirstyf602
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 11, 2013

I was determined to write about this hotel after reading some of the bad reviews as this just wasn't our experience. The first time we came was last October; my partner and I were desperate for an easy-going holiday and went for Jardin Dorado as our first all inclusive experience but our 6th visit to GC. We weren't disappointed then and we weren't disappointed this time when we took my two teenage sons.
The first thing to say is what excellent value for money it is. Varied food of good quality served throughout most of the day, together with local drinks...what more does anyone need.
Secondly, it's a very sociable place; an inclusive place. Whilst we were there there were single sex couples and families, single parents and children and regular families. There was a mix of ages and nationalities and everyone chatted to everyone else. My youngest son wanted to meet people and for 3 nights he played cards and pool with a lovely group of young men and women in the safety of this lovely hotel.
People are right to say that some of the rooms need a bit of tlc and that the beds aren't the most comfortable but these are compensated for by the surroundings and the value for money this place represents.
Finally, the staff. We had read the reviews about their rudeness. And on some occasions they did come over as rude but always this was because the guests were taking advantage of the set up or were not supervising their children properly. Also, I'd add that trying to speak a bit of Spanish goes a long way in a Spanish speaking country!
So long may this hotel and its staff prosper...We all need a place like this for some real R and R.

Room Tip: Garden rooms look out onto the golf course, pool rooms face the pool and rooms beginning with a 2 ar...
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  • Stayed: April 2013, traveled with family
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4  Thank Cate H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2013

What a lovely place to visit for a quiet easy going break. Bungalows very clean; staff friendly, hard working and helpful; food varied with lovely fish and salads and exquisite gardens and environment. Only downside is the plastic covers on beds. Thank you! S and J

  • Stayed: March 2013, traveled as a couple
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3  Thank saraI640
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 4, 2013

We stayed for a week all inclusive and thoroughly enjoyed our stay. The setting was lovely and very relaxed with plenty of sunbeds!! Good swimming pools. The food was very varied and tasty; I dont really understand the bad reviews regarding the food as we found it very good. The bugalows were very clean and bright and cleaned everyday although a small area of wall was peeling paint but not really noticable unless you looked hard. The beds could have been better but we slept very well after taking off the protectors. We both showered twice aday and didn't run out of hot water despite reading this in some reviews; perhaps because we left about 15 minutes between each of us showering as advised in a review I read. I enjoyed it so much that I have booked to go back in June with my daughter and have another relaxing week.

  • Stayed: March 2013, traveled as a couple
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2  Thank BeverlyJane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2013

Very disappointed with the accommodation, which was very basic with uncomfortable beds, had to take the crackling protectors of the mattresses as they made it painfully to lay on at times. Bath towels and hand towels thin and no plug for wash basin or bath supplied. We had to ask for this. Neither were we informed that we had to pay for the safe in the room at 2.50 euro a day and that towels for the pool needed a 10.00 euro deposit each. We went all inclusive which was a mistake as the food was always lukewarm to cold with little variation to the desserts. There were no restaurants of worth in the vicinity. Staff by en large were unhelpful and sultry and waiting for a drink became a lengthy process. We felt that we were looked down on in favour of those on a non all inclusive holiday. Free wifi a joke as it crashed every couple of minutes. Don't expect to take a bath as water for this is at a premium. Could be great when all the above was addressed, until then definitely not deemed a four Star in my eyes. The gardens however well appointed and quiet.

Room Tip: If going ask for rooms overlooking golf course
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  • Stayed: March 2013, traveled as a couple
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2  Thank Grada J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2013

just back form a week half board at Suite Jardin Dorado, i would not stay at this hotel again. it is about a 30 mintue walk fom beach and add another 10 minutes if walking down to restaurants and bars. Bunglows are ok, cleaned everyday but a bit rough around the edges. Beds are horrible, we had two single beds pushed together, also there was blood on my sheets ( not mine) and i complained and ask for them to be changed and that night still the same sheets. food i did not eat at all, we ended up eating out everything night, not very good quality and seemed to be sitting in grease. Internet was poor in this hotel, we paid for extra internet in room, even through it stated on website free in rooms and connection was very poor so asked for are money back. Staff friendly and helpfull. never used the pool area always walked down to the beach.

  • Stayed: March 2013, traveled as a couple
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2  Thank lizzycoyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about eo Suite Hotel Jardin Dorado

Address: Avenida Touroperador Tjaereborg 6 | Urbanizacion Campo de Golf de Maspalomas, 35100, Maspalomas, Gran Canaria, Spain
Phone Number:
Location: Spain > Canary Islands > Gran Canaria > Maspalomas
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Spa Hotel in Maspalomas
#36 Luxury Hotel in Maspalomas
Price Range: $91 - $759 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — eo Suite Hotel Jardin Dorado 4*
Number of rooms: 114
Official Description (provided by the hotel):
eó Suite Hotel Jardín Dorado is located in the golf course of Maspalomas, near the dunes of sand. It offers outdoor swimming pool and luxury junior suites with private garden, it has a small gymnasium, a sauna and, in winter, a heated swimming pool with hydro massage that includes jets and whirl-bath. As well as massages can be reserved on request. The hotel is located 20 minutes walk from the centre of Maspalomas and 2,5 km from the beach, we offer one service of free transport to the beach of Maspalomas and to Playa del Inglés. The hotel has elegant accommodation air conditioned with Satellite TV and a small terrace giving access to a private garden. The hotel has a buffet restaurant serving traditional and international dishes and a bar next to the swimming pool. ... more   less 
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Also Known As:
Hotel Jardin Dorado
Jardin Dorado Hotel
Bungalows Jardin Dorado
Eo Suite Hotel Jardin Dorado Maspalomas, Gran Canaria

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