We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great family holiday” 4 of 5 bubbles
Review of Dunas Mirador Maspalomas

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Dunas Mirador Maspalomas
Ranked #60 of 220 Hotels in Maspalomas
1 review
“Great family holiday”
4 of 5 bubbles Reviewed August 21, 2014

Stayed in this hotel my 3 kids for 12days. We all had a great time. The kids really enjoyed the activities, the animation team are simply the best. Especially Eva, always smiling and willing to engage the kids. Alberto at reception was very helpful. The food was very good and plentiful. My only discomfort is non air condition rooms. The room was very hot, kids could not sleep well. Patio door was left open with noise from the bar. This hotel provided so much for a 3 star hotel. We will surely return and I will recommend this hotel to families.

  • Stayed August 2014
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Magaritta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunashotels, Director General at Dunas Mirador Maspalomas, responded to this review, August 29, 2014
Dear guest,

Thank you very much for your positive review about your holidays spent in our hotel.
We are pleased to see that you mentioned so many good points in your comment.
We are also happy to hear some negative points to know where we have to improve our service.
We are looking forward to welcome you again soon in our establishment.

Best regards

Antonio Cabrera
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,796 reviews from our community

Traveler rating
    657
    1,102
    657
    214
    166
See reviews for
974
1,151
79
9
Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (562)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
County Donegal, Ireland
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed August 20, 2014

am just back from my second trip to this hotel for a week with my boyfriend. i can not understand how people can complain about this hotel.
staff are so friendly, free bus to beach, food its plentifull and plenty to chose from and most importantly it was clean. I really couldnt fault it. Also, i found this place to be completly safe, didnt think twice about leaving my bag alone while i went for a dip. everyone there was famalies and couples and had a very laid back atmosphere.
if your travelling with kids, there always seems to be some activty to keep them occupied during the day.

i requested a room with a view and got block F. At first was a bit apprehensive because this was directly above the disco, however rooms were completly soundproof so this made no difference. plus the disco is closed at 1am anyway.
its not the place to go if your looking for a lively, party packed holiday but if you are looking for relaxing getaway this is ideal. Bar is all closed up by 1am and everyone seems to go to bed then.
i would definatly recommen getting up at 8am to watch the hoard of people gathering to get a sunbed, very funny!
as i said earlier, i travelled here in nov 2012 and august 2014 and will definatly be goin again.
all inclusive is the way to go!

Room Tip: pool rooms are nicer
See more room tips
  • Stayed August 2014, traveled as a couple
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank lorraine k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunashotels, Director General at Dunas Mirador Maspalomas, responded to this review, August 29, 2014
Dear guest,

Thank you very much for your positive review about your holidays spent in our hotel.
We are pleased to see that you mentioned so many good points in your comment.
We are also happy to hear some negative points to know where we have to improve our service.
We are looking forward to welcome you again soon in our establishment.

Best regards

Antonio Cabrera
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maidstone, Kent
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed August 19, 2014

We stayed for a week a family group of 8 of us. rooms spacious and clean. No air con or fan in our room although you can hire a fan if you wish, very hot at night so kept the patio door open although noisy outside. Food nice but repetitive. not enough seating at pool bar for eves. For a cheap family getaway for max of one week it ticked all the boxes. They tried to take our bands off at check out but we just said no and they backed off - I think they should just leave you alone as we didn't arrive til late on our first day anyway. Taxis cheap to get around. To get a bed by the pool you need to be there at 0730 to get ready to run at 0800 - really not kidding...became a crack shot throwing towels over onto beds. nice hols for the money. Weather fabulous.

Room Tip: Pool view is a must
See more room tips
  • Stayed August 2014, traveled with family
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Brown-Boltons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunashotels, Director General at Dunas Mirador Maspalomas, responded to this review, August 29, 2014
Dear Dunas Mirador guest,
Thank you for evaluating our hotel on TripAdvisor.
We regret that you were not fully satisfied with our hotel and would like to apologize for the inconveniences regarding your staying with us.
Furthermore we would like to thank you for mentioning also positive impressions about our hotel. We always take these comments very seriously because positive comments as well as criticism help us to improve our service constantly.

Kind regards

Antonio Cabrera
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huddersfield, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed August 18, 2014 via mobile

We went to this hotel on a honeymoon and stayed 11 nights all inclusive. We chose this hotel due to the fantastic price and the good reviews, and having already been to Mexico earlier in the year were only able to afford a frugal honeymoon so went for the cheapest hotel for the longest time!
Upon arrival staff were friendly and as we'd emailed saying it was our honeymoon there was a bottle of wine in our room which was a nice touch. We also had a nice room with views of the sand dunes and the pool.
The food was nice and there were a good selection of snacks everyday but I've also seen a larger selection at other 3 star hotels we have stayed in. Having said that the cooked joints and also the themed evenings were good.
The bar area was very good, the self service beer, wine and soft drinks made the queues at the bar minimal. The spirits were local ones but good quality and the portions were extremely generous!
This is very much a family hotel and is geared at keeping the kids entertained so we may return with our kids... If you want a quiet, relaxing holiday it's not for you. The thing that really made it enjoyable for us was the animation team... They could not do enough for he guests and the sports and games were separate for the adults and kids which was great... They really like guests to join in the fun but don't pressurise you to. Marco was exceptional everyday and they soon recognise you and treat you like friends which is lovely.
As for sunbeds we never got up before 10am and always got a sunbed. If you arent bothered about being right next to the pool there are plenty of beds.
On the negative side this is the only all inclusive hotel I have stayed in where you can't order a packed lunch if going out for the day, and they also cut off your band at check out no matter what time you're leaving the hotel. This is the first hotel that's done this and we were surprised. It seems like poor customer care and quite greedy to begrudge guests food and drink on their last day.

Stayed July 2014, traveled as a couple
Helpful?
1 Thank Maffmich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunashotels, Departamento de Atención al Cliente at Dunas Mirador Maspalomas, responded to this review, August 29, 2014
Dear guest,

Thank you very much for your positive review about your holidays spent in our hotel.
We are pleased to see that you mentioned so many good points in your comment!
We are also happy to hear some negative points to know where we have to improve our service.
We are looking forward to welcome you again soon in our establishment.

Best regards
Tatiana Alonso
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southampton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed August 18, 2014

We arrived at the hotel on the 6th August for a 10 day holiday....thank god we didnt book 14 nights. Transfer was only 40 mins and our 12.15am check in was quick. Although we had already paid for a previous days all inclusive, we were only left with tomatoes, cheese and juice for a snack when we arrived. They had a free all inclusive paid day on us so be careful on late check in's They are very quick to take off your all inclusive band off you at 12.00 on the day you leave though!

The pool was large and clean, but no life guards!! The pool bar could not cope with 460 sunbeds that it had to accomodate, possibly thats why the bar staff were grumpy and ignored the kids who wanted milkshakes, cocktails etc.

The pool snack bar served exactly the same food every day, no variety whatsoever. The day time entertainment was generally held by the pool/pool bar. There was no court or football pitch for kids to burn their energy off. Not only was this repatitive but must have annoyed the sunbathers who wanted to relax.

The food was repetitive, but most all inclusive 3 star hotels are. Hope you like pork, plenty of pork variety served by the chefs.

The evening......well there was really only one place to go, the pool bar. Spent all day at the pool & pool bar and then had to spend all evening there too. There are only 50ish tables and chairs at the pool bar to accomodate the 600+ guests so like the sunbed run in the morning it was get theere early to grab a table otherwise you are sitting on the steps or the sunbeds. The eveing entertainment was held in a seperate room from the pool bar, which was awful, so the choice was pool bar all night or an hour watching the entertainment then sit on your balcony for the rest of the evening.

A little more tables and chairs around the pool bar with some live entertainment would have been perfect, a view shared by many other guests.

All in all we all had a good holiday, really want an excellent memorable holiday and this was certainly not.

Room Tip: Pool view otherwise facing a noisy road..........no air conditioning tho
See more room tips
  • Stayed August 2014, traveled with family
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank kevin a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunashotels, Departamento de Atención al cliente at Dunas Mirador Maspalomas, responded to this review, August 29, 2014
Dear Dunas Mirador guest,
Thank you for evaluating our hotel on TripAdvisor.
We regret that you were not fully satisfied with our hotel and would like to apologize for the inconveniences regarding your staying with us.

Furthermore we would like to thank you for mentioning also positive impressions about our hotel. We always take these comments very seriously because positive comments as well as criticism help us to improve our service constantly.

Kind regards

Tatiana Alonso
Guest Relation
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Maspalomas hotels

london
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed August 18, 2014

We stayed AI from the 3rd - 13th August and cannot really fault the place. Yes, the positioning isn't great but its only 4.50 in a cab to Maspalomas or Playa Del Ingles. We got a sunbed everyday there and if you are up in time you will get one. The food catered for everyone tastes unless you were a vegetarian as was one of the friends that we met there.The staff are friendly and were always on hand with anything you needed. Entertainment, reception, restaurant and bar staff fantastic (watch out for grumpy Miguel though - a right old misery) Overall, I would say this is best for families with young children (which we are) Plenty of things to keep the kids entertained and ice cream in abundance.

Room Tip: Pool View is a must.
See more room tips
  • Stayed August 2014, traveled with family
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank LondonTommyk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunashotels, Atención al Cliente at Dunas Mirador Maspalomas, responded to this review, August 28, 2014
Dear guest,

thank you for your evaluation and the positive comment.
We are happy to hear that you enjoyed your vacation.
It is always a pleasure to read comments like yours. It encourages us to maintain and rise the high standard of service.

Best regards

Tatiana Alonso
Departamento de Atención al Cliente
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whitehaven, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed August 17, 2014

well just got back home from a two week stay at the dunas mirador, and what can I say, well ill tell you the truth, and nothing but the truth,
1... food awful, wouldn't feed it to my dog.
2....same snack food everyday, rubber burgers, hot dogs that taste like s..t, frozen chips, and
toasties, oh and squid rings, mmmmmmmmm lovely,
3...highlight of the day was a 5 minute walk to the spar shop,
4... want a sun lounger, make sure your up before he blows his whistle, at the strike of 8 or you wont get one.
5... all that is close bye is a Chinese restaurant, a little gadget shop and a grill bar, ,nothing else ,oh yeh sorry a bus stop and a taxi rank..

  • Stayed August 2014, traveled as a couple
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Tony S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunashotels, Director General at Dunas Mirador Maspalomas, responded to this review, August 28, 2014
Dear Customer Dunas Mirador,
Thanks for rating our hotel on TripAdvisor.
Unfortunately that is not fully satisfied with our hotel and would like to apologize for the inconveniences regarding your stay with us. The reviews help us improve our service constantly.

kind regards

Antonio Cabrera
Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Maspalomas hotels
1.2 mi away
Hotel Dunas Suites and Villas Resort
1.3 mi away
Occidental Margaritas
Occidental Margaritas
#22 of 135 in Playa del Ingles
4.0 of 5 bubbles 3,980 reviews
3.6 mi away
Melia Tamarindos
Melia Tamarindos
#6 of 19 in San Agustin
4.0 of 5 bubbles 1,550 reviews
Show Prices
Show Prices
Show Prices
1.4 mi away
AxelBeach Maspalomas
AxelBeach Maspalomas
#10 of 135 in Playa del Ingles
4.5 of 5 bubbles 1,412 reviews
2.4 mi away
IFA Continental Hotel
IFA Continental Hotel
#24 of 135 in Playa del Ingles
4.0 of 5 bubbles 2,256 reviews
1.2 mi away
eo Suite Hotel Jardin Dorado
eo Suite Hotel Jardin Dorado
#55 of 220 in Maspalomas
3.5 of 5 bubbles 916 reviews
Show Prices
Show Prices
Show Prices

Been to Dunas Mirador Maspalomas? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Dunas Mirador Maspalomas

Property: Dunas Mirador Maspalomas
Address: Calle Einstein s/n, 35100, Maspalomas, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Maspalomas
Amenities:
Bar / Lounge Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #60 of 220 Hotels in Maspalomas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Dunas Mirador Maspalomas 3*
Number of rooms: 437
Official Description (provided by the hotel):
The varied entertainment program for all ages and its spacious double and family rooms make this the ideal place to make the most of every minute of a family holiday. Located in Sonnenland (Maspalomas), there is a free shuttle bus service to the beach several times a day. Relax in the jacuzzi between 2 swimming pools and let us keep your family amused with our extensive entertainment program. This hotel is ideal for families or couples seeking a fun place to be and who want to enjoy the day with us. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com and Expedia so you can book your Dunas Mirador Maspalomas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Dunas Mirador Maspalomas Hotel Maspalomas
Dunas Mirador Hotel Maspalomas
Maspalomas Dunas Mirador Hotel
Dunas Mirador Maspalomas Gran Canaria

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing