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“Pure Tranquility!”
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Partial view of the spacious sun terrace
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Partial view of the spacious sun terrace
Private swimming pool Dine-in kitchen with larder, indoor breakfast table and living area
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Excellent
71 reviews
Partial view of the spacious sun terrace
Private swimming pool
Dine-in kitchen with larder, indoor breakfast table and living area
Indoor living area with TV, DVD player and selection of DVDs.
Fully stocked kitchen with oven, hob, microwave, pots, pans, plates, cutlery etc.
Master bedroom with en-suite bathroom and walk-in wardrobe
Master bedroom's en-suite bathroom
Poolhouse studio with sleeping area, living area and bathroom. Part of house with separate entrance
Poolhouse studio with sleeping area, living area and bathroom. Part of house with separate entrance
Double bedroom within main house, with wardrobes and en-suite shower room
Twin bedroom within main house, with en-suite shower room and spacious wardrobes
Twin bedroom within main house, with wardrobes and en-suite shower room.
Selection of children's toys to keep them entertained.
Ping pong and table football.
Gym & games room
Sunset as seen from the terrace.
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Overview
Villa -
5 Bedrooms, 7 Bathrooms, Sleeps 11
Maspalomas, Gran Canaria, Canary Islands

Reviews from our community

Excellent - based on 71 reviews
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Reviews from our community

Date | Rating
  • Dutch first
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  • Any
English first
Dutch first
English first
German first
Spanish first
Any
English first
jackiegeo...
Warrington, United Kingdom
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“2 week holiday turned into 3 days!!!!!”
Reviewed February 3, 2014 for a stay in January 2014
2
people found this review helpful

I am afraid that our experiece at at casa was not good having spent just 3 days there, we were without water for part of 2 days, having discussed this with mr navarro although not his problem, he was not very sympathetic to our cause. Our toilet facilities did not work and we were unable to shower. We also felt that a car was needed, there was no wi fi. Accomodation was described as a one bedroom house it resembled a bedsit, there is no doubt that mr navarro has a wonderful house but we felt the privicy was limited. Our holiday was due to be 14 nights but we had no option to leave cause of the strained admosphere, in fact Mr navarro said us leaving was perfect for him. Mr Navarro compensated us 260 euros which was something he clearly did not want to do. Since we have been home we have been in touch with him over further compensation and he has made it clear that this would not happen. In summery we were so disapointed with our holiday but we were more so with the admosphere mr navarro created.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Bathroom cleanliness
Other facilities & amenities Service
Liked best: quiet location
Liked least: having no water
Traveling group: Spouse/Partner
Your age range 50-64
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Feb 9, 2014
Thank you very much for your feedback and for your three stars. We strive to make each guest's stay as relaxing as we possibly can and have had many very happy guests and repeat bookings since we opened. This makes it all the more disappointing for us that you were not able to share this positive experience.

There are very occasional problems with the water mains in the entire Campo de Golf area and while I fully sympathise with you that you experienced low water pressure for 1 day and no water supply for 3 hours the following day, unfortunately there was very little I could do but apologise for the inconvenience. I am surprised to hear there was a problem with the toilet facilities as this was never mentioned and this has never been an issue before or since.

With regards to needing a car, we have found that this is very much down to the personal preference of each of our guests, several of whom have preferred to walk or to rent bicycles or a car for the odd day if they planned to go into the mountains, for example.

Due to our location, the wi-fi can be temperamental at times and, in response to your feedback, we will be adding this to the details section about Casa Tranquilidad. In most cases, guests are able to use the internet without any problems and many prefer to relax and switch off throughout their holiday.

We do provide a detailed description of the property on the website, where we state that it is a one bedroom guesthouse attached to a private property, not in fact a one bedroom house. In terms of privacy, guests have exclusive use of the guesthouse, swimming pool and the grounds with breakfast served daily at their own table by the pool, and Angela and I are here to ensure you have a great, relaxing stay.

Finally, to address the issue of compensation, we do state clearly upfront that we are not able to provide a refund after 4 weeks before the booking, and we did make an exception of offering the compensation as a goodwill gesture.

We are sorry that you felt you could not continue your stay here and hope that you managed to enjoy the rest of your break.
Kindest regards, Luis & Angela.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ali W
Exeter, United Kingdom
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Pure Tranquility!”
Reviewed December 22, 2013 for a stay in December 2013
2
people found this review helpful

Well, where do we begin?..... There is SO much to say AND ALL GOOD!

Before we booked we read many of the Trip Advisor reviews written about this apartment. As the reports were glowing and full of praise we had VERY high expectations. We are happy to say that not only did the accommodation live up to its name, but exceeded it!

The hosts: Luis and Angela are a formidable team - Luis being the charming and very delightful front of house host - Angela being a tour de force in the kitchen and housekeeping departments. Nothing was too much trouble for these lovely people who's prime concern was to ensure that we had a great stay at the Casa Tranqulidad.

The apartment: we are very particular folk and despite having read how well presented and clean the accommodation was, we packed some of our cleaning materials "just in case". However, they remained firmly in our suitcase as the apartment was immaculate.

The food: Luis was a caring and attentive host at meal times, ensuring that everything was "just so". It's fair to say that both he and Angela are perfectionists when it comes to all of their guests needs. The breakfasts were to die for!.... fresh coffee and orange juice; sweet papaya; warm homemade breads; followed by a variety of daily dishes ranging from succulent omelettes, cold meats and cheeses through to parma ham and eggs; all accompanied by sweet home grown tomatoes. Evening meal.... we asked Angela to cook for us for three of the nights of our stay - absolutely delicious, plentiful and top quality cuisine. Topped up by a great wine selection from Luis - try the White Rioja! We highly recommend that you sample Angela's superb cooking.

The property and location: such a peaceful and idyllic property set in a quiet and exclusive cul-de-sac in the middle of an extensive golf course. It is around a thirty minute stroll to the beautiful dunes and beach; and only a few minutes walk to the nearest supermarket.

The "Boys" : Roko, Poncho & Jaky (AKA the Boys), are a trio of happy rescue dogs who are an important part of the Casa Tranquilidad experience. Always welcoming and wanting love and attention from the guests. Luis and Angela were very mindful of the need to allow us some space and kept the Boys inside whenever we sat down for our breakfasts and evening meals.

What a great place to visit, to unwind and relax AND what lovely people to spend time with.

Dear Luis, Angela and the Boys - thank you for our wonderful stay AND please put a bottle of White Rioja on ice for us as we will surely return!

Very Best Wishes,

Alison and Peter.
XX

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Bathroom cleanliness
Other facilities & amenities Service
Liked best: Tranquility
Liked least: Our stay was too short!
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
peterctot...
Totnes
Level 4 Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Delightful haven of peace and tranquility”
Reviewed November 1, 2013 for a stay in October 2013
1
person found this review helpful

It's all in the name "Casa Tranquilidad" a delightful villa in a peaceful area very close to the dunes of Maspolomas in the heart of a golf course a short distance away from the hectic holiday scene.

It was great to come back from boating, walking along the beach or driving in the mountains, to swim in the pool and chill out at the pool side.

Luis and Angela were great hosts and we enjoyed the breakfasts at the poolside and Angela's treats (lemon and banana cake).

We had a wonderful time and will return!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Bathroom cleanliness
Other facilities & amenities Service
Liked best: The peaceful location & breakfast by the pool.
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spennamye...
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“The best holiday we've had!!!!”
Reviewed October 21, 2013 for a stay in October 2013
2
people found this review helpful

Both myself and partner had never been to Gran Canaria before and were looking for a peaceful relaxing break away. This is exactly what we got from the moment we arrived at Luis & Angela's beautiful home!! We were given a lovely warm welcome that included Poncho, Jackie, and not forgetting Rocco who were wonderful friendly pets. The room was beautiful and very well looked after, everything you could ever need for your holiday. we ate out a couple of times, but after trying Angela's home cooked food there was only one place we wanted to eat and that was at Angela & Luis's home!! You have to try the beautiful dishes Angela prepares lovingly, nothing was to much trouble. Luis is a fountain of local knowledge and was a godsend on places to visit. Overall this was a absoulutely brilliant holiday, just want to say many many thanks for everything Spencer & Jacqueline, we will see you again!!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Everything
Liked least: Leaving
Traveling group: Spouse/Partner
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob S
Truro, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“A little bit of Paradise”
Reviewed September 26, 2013 for a stay in September 2013
2
people found this review helpful

Having decided that Gran Canaria was a place we would like to holiday we set about trying to find the ideal place for us to stay.
Casa Tranquilidad caught our eye as soon as it appeared on the website and we were not at all disappointed when the time arrived for our holiday.
We arranged for Lois (the owner) to meet us at the airport where we received a very warm welcome and then once at the property were again greeted by Angela and their three gorgeous dogs - Poncho, Jaky and Roco.
The guest suite is very well appointed, beautifully furnished and lovingly maintained and was kept so by Angela on numerous occasions during our stay e.g clean towels, change of bed linen. The pool which is located just a few feet from the guest suite and which is surrounded by beautiful and well established gardens, we had sole use of. Sun loungers, parasols etc conveniently positioned for our use as well.
Lois and Angela are such lovely people and nothing was too much trouble. The breakfasts were absolutely delicious. Angela's home baked bread and jams not to be missed as well as her slabs of lemon cake which we are missing since being home!
We arranged to hire push bikes for part of the time we were there and this was easily arranged. Bikes were dropped off for our use and picked up from Casa Tranquilidad when finished with.
We went to Casa Tranquilidad for peace and tranquillity and this is certainly what we experienced.
Lois and Angela are outstanding hosts. Their welcome and the way they looked after us certainly added to making our holiday a memorable one. We plan to return soon.

How easy was it to book the property? Overall condition of the property
Bedding & mattresses Bathroom cleanliness
Other facilities & amenities Service
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RachBob1
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Just perfect.”
Reviewed September 25, 2013 for a stay in September 2013
2
people found this review helpful

Me and my boyfriend stayed here for a week. It was just perfect. The accommodation was spotless and spacious, the outdoor gardens and pool were clean and beautiful. The location was great, away from the noise and hustle and bustle but close enough to walk about (is cheap enough to get taxi's too only 5euros into maspalomas)

Luis and Angela were the perfect hosts; friendly, caring, attentive and just lovely. Angela's cooking is just deliscious, the breakfasts everyday where amazing with the food changing everyday. We ate in the Villa 2 nights and both meals where amazing. The three dogs where the final perfect touch. Poncho is a little character and very hard not to love. Although they were all lovely, gentle and friendly dogs.

Basically this place is a little gem, we had a week of absolute bliss and would 100% recommend to anyone. We will Absolutley be returning.

Thankyou luis and Angela!!! See you soon, Rachel & Bob.

Xx

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica7...
1 review
“If only everywhere was this good!”
Reviewed September 11, 2013 for a stay in August 2013

We had the pleasure of staying with Luis and Angela for 10 relaxing nights in August. Right from word go they were excellent hosts and couldn't do more for us. The apartment was absolutely lovely and the colourful surroundings of the well kept garden was nice to wake up to everyday. Angela's cooking is not something to be missed, as it was better than most of the restaurant meals we had!
We will be certainly looking to stay here again when booking in Gran Canaria.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Children0
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