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“It was a "Privilege" to stay here”

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H10 Playa Meloneras Palace
Ranked #9 of 220 Hotels in Maspalomas
Certificate of Excellence
GreenLeadersGold level
Claverdon, United Kingdom
Level Contributor
95 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
“It was a "Privilege" to stay here”
Reviewed July 8, 2014

We stayed half board, breakfast and dinner, for a week in June. We had a sea view, wonderful, and the Privilege upgrade. This was well worth the 30 Euro pn and gave lots of added benefits.
For us the best was being able to eat each night in the Gaudi a la carte restaurant. The staff were great and the food excellent.
The Privilege people were most helpful in sorting out a few minor problems but were never able to find us feather pillows from the pillow menu!
We hired a car locally from Islacar for 3 days and toured inland. The scenery is fantastic but the hairpin bends are a bit tight.
Thank you to all at H10 who made the week so wonderful.

Room Tip: Top floor high room numbers >50
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  • Stayed June 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMeloneras, Equipo Directivo at H10 Playa Meloneras Palace, responded to this review, July 8, 2014
Dear Mikey47,

thank you very much for all your wonderfull coments in Tripadvisor, after your stay with us in H10 Playa Meloneras Palace*****.

This also helps other customers to make their decision when booking a holiday. We are very happy to know that your stay is been satisfactory.

We hope we can welcome you again!

Warm regards from Meloneras,

H10 Playa Meloneras Palace***** Staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,133 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (552)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
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English first
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 7, 2014

We organised a coach transfer to this hotel and were one of the last to be dropped off. Each hotel we passed was sub-standard and our expectation of GC fell. It was therefore a huge relief when we arrived at the stunning H10 complex. Firstly, it would appear that Meloneras is the only place to stay in GC with a great range of quiet upmarket restaurants along the seafront. Secondly, I couldn't reccommend this hotel enough. We were greeted with a glass of Champagne and that pretty much set the standard for the whole of our stay. The staff were fantastically efficient, polite and personable, the buffet restaurant provided a range of great dishes that changed on a daily basis and the hotel was, at all times immaculately presented. It is great value for money and we are looking to book our next stay shortly.

Room Tip: Go half board, you won't spend the difference on drinks
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Josh H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMeloneras, Equipo Directivo at H10 Playa Meloneras Palace, responded to this review, July 8, 2014
Dear Josh H,

first of all we would like to thank you for the time you implied to write your experience on Tripadvisor.

As we are working very hard to improve our services day by day it was us a pleasure to read that we fulfilled all your expectation.

We are glad to learn that you enjoyed the range of dishes and the service of our staff.

We hope to have the honour of being your host again in the near future.

With best regards,

H10 Playa Meloneras Palace Team
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Greater Manchester, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 6, 2014 via mobile

We have just returned from h10 we went with family and had a fabulous time I would 100% recommend this hotel food was fantastic the staff were so happy to help you the hotel was pristine always cleaning the beach is a 2 min walk away and melon eras town is about 10 mins away would definitely go again fab

Stayed June 2014, traveled with family
Helpful?
2 Thank Martine J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMeloneras, Equipo Directivo at H10 Playa Meloneras Palace, responded to this review, July 7, 2014
Dear Martine J,

Many thanks for your remark on Tripadvisor. It is a pleasure for us to read that you enjoyed again your stay .

It makes us happy that you enjoy our facilities, food and staff and it will be a pleasure to welcome you soon again.

With best regards,

H10 Playa Meloneras Palace***** Team

Equipo H10 PMP***
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leuven, Belgium
Level Contributor
111 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
Reviewed July 5, 2014

It was my fourth stay at the hotel. I was very impressed. The hotel improved on all levels...rooms renovated, very nice outside lounge bar, restaurant and service. Really enjoyed my trip. I Always liked the location of the hotel...;far away from teh buys maspalomas...walk to maspalomas faro 25 min... or ashort taxi drive. I really like the hotel offers outside dining possibility for breakfast and lunch. The restaurant offers rich buffets and show cooking dishes. All very fresh. The choice at breakfast is great. Minor remark hotel taff did not ask ifI enjoyed my staying at their hotel. They just offered me the bill...not even a thank you after paying the bill..not a good bye. All other staff was very friendly and helpful.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StevenHeverlee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMeloneras, Equipo Directivo H10 Playa Meloneras Palace at H10 Playa Meloneras Palace, responded to this review, July 8, 2014
Dear Stevenheverlee,

Thank you very much for taking your time to let us know your opinion about your stay with us at the H10 Playa Meloneras Palace. This will help other customers to make a decision when booking their holiday. We are very happy to know that your stay has been satisfactory.

We have taken a note of your remark referring to you check-out. We have informed our Front Office Manager about this to make sure that we offer an outstanding service until the last minute. These opinions are very important to us because they help us to improve our services.

If you decide to come back, please let us know, we will be very glad to be able to welcome you once again to our hotel.

Kind regards,


Equipo Directivo H10 playa Meloneras Palace
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Caerphilly
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 5, 2014

We had a lovely, relaxing AI week at this hotel recently. The pools are gorgeous, the food and drinks are fantastic - plentiful & varied, and the staff very friendly & helpful. We found the AI option good value as you could pretty much have anything you wanted to drink, even wine or cava by the bottle! The evening entertainment was a little disappointing, great fun but only lasted 45 minutes, to be followed by music in the nightclub, which was very old fashioned & repetitive. And the shopping centre in front of the hotel was half empty so for decent shopping you had to walk to Meloneras, about 25 minutes along a promenade. As we were only here a week we mainly relaxed by the pools, we had no trouble finding loungers. Our favourite place was the outside Tropical bar- great for chilling or a pre-dinner cocktail with a sea-view. I was also very impressed that the hotel put a bottle of cava on ice, a plate of strawberries dipped in chocolate and a card in our room on my birthday- a lovely surprise, thank you! We would definitely return ;-).

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CsunworshipperO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMeloneras, Equipo Directivo at H10 Playa Meloneras Palace, responded to this review, July 6, 2014
Dear Sunworshipper,

Thank you for taking the time to write such a good review on tripadvisor! We are sure that it could help future guests to choose their hotel.

We are so very happy to learn that you enjoyed your time in All Inclusive in our hotel!! it is true that cava pours quite a lot in here, starting with the welcome drink that we offer upon arrival!!

The hotel is indeed on the edge of the urbanization just on the side of the golf course. It provides a lot of tranquility to our guests and it is true that you have to walk a little along the ocean to get there. It is also a wonderful promenade that lots enjoy..

We hope to see you soon again in our wonderful home. Don't hesitate to inform us of your coming so we can take good care of you again.

Best Regards,

The Directive Team H10 Playa Meloneras Palace
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Telford, United Kingdom
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed June 30, 2014

This is our forth time at this hotel but the first with the family. As previous the hotel was spotless both inside all areas and outside around the pools and grounds. There was always a good choice of excellent food at breakfast. lunch and dinner. The staff were always very pleasant and helpful. The childrens pool was an ideal depth for our three year old grandson also it is a decent size and clean; as were the other pools. Could not fault anything will be returning hopefully next year.

Room Tip: Floor four decent level for pool and entertainment room
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMeloneras, Equipo Directivo at H10 Playa Meloneras Palace, responded to this review, July 6, 2014
Dear John,

What a great pleasure to read your comment on Tripadvisor and to know that 3 generations can have fun all together in our lovely hotel.
We are sure that this will help family to choose their next holiday destination.

Our pools are indeed wonderful and big and spread enough so everybody can find their own paradise whether it is laughter or tranquility!!

We hope to see you very soon back here with all your loved ones.
Waiting for this moment we wish you all the best!

Cordialy,

Directive Team H10 Playa Meloneras Palace
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed June 30, 2014

Excellent place for a peaceful holiday with quality included.
We will be returning next year, and looking forward too it.
If there is a down side it would be if there was a wedding on, as that would take preference over the entertainment room.
Otherwise excellent, see you next year.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank P_kitson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMeloneras, Equipo Directivo at H10 Playa Meloneras Palace, responded to this review, July 6, 2014
Dear Mr. Kitson,

Thank you for your opinion in Tripadvisor!

We are very happy to read that you enjoyed your stay with us so much and that you are planning to come back.
We have taken notice of your comment about the night show and we will pass it on to the concerned department.

Don't hesitate to contact with us before coming back to see us, we will be at your service. Waiting for this moment, we would like to wish you all the best!!

Best Regards,

Directive team H10 Playa Meloneras Palace
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about H10 Playa Meloneras Palace

Property: H10 Playa Meloneras Palace
Address: C/ Mar Caspio 5 | Costa Meloneras, 35100, Maspalomas, Gran Canaria, Spain
Phone Number:
Location: Spain > Canary Islands > Gran Canaria > Maspalomas
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Maspalomas
#4 Green Hotel in Maspalomas
#6 Spa Hotel in Maspalomas
#9 Luxury Hotel in Maspalomas
#10 Romantic Hotel in Maspalomas
#12 Family Hotel in Maspalomas
Price Range (Based on Average Rates): $$
Hotel Class:5 star — H10 Playa Meloneras Palace 5*
Number of rooms: 374
Official Description (provided by the hotel):
The H10 Playa Meloneras Palace is located in Meloneras, in the south of Gran Canaria, an excellent location in a quiet seafront area next to some of the island's exclusive golf courses. Its recently refurbished rooms, new Chill-Out terrace with sea views, manicured gardens and Despacio Spa Centre give this hotel its special charm. ... more   less 
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Also Known As:
h10 Playa Meloneras Palace Hotel Maspalomas
H10 Playa Meloneras Palace Maspalomas, Gran Canaria
Playa Meloneras Palace
Gran Canaria Meloneras
Meloneras Palace

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