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“Best Hotel in Gran Caneria -- but that's not saying much”
3 of 5 bubbles Review of Cordial Green Golf

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Cordial Green Golf
Ranked #43 of 220 Hotels in Maspalomas
Certificate of Excellence
London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Best Hotel in Gran Caneria -- but that's not saying much”
3 of 5 bubbles Reviewed April 13, 2009

After extensive pre-travel research, and visiting the island, I think Cordial Green Golf is generally one of the best places to stay in Gran Canaria. It is clean, quiet, in a decent location, and relatively affordable. That said, I would not recommend the Canary Islands to anyone, and if you must go, beware of the following problems:

1. No hot water. This is a problem throughout the islands, Green Golf included. The hot water tank was very small, so it was impossible for 2 people to have a hot shower -- there was exactly enough hot water for one shower, if you didn't wash your hair. My friend and I had to wait hours between each shower to get a luke-warm turn, and even then we had to turn the water on and off between shampooing, etc. Not relaxing at all.

2. Smoke. Smoking indoors and out (including in restaurants) is rampant in Spain, and the Canary Islands are no exception. Lounging poolside is definitely not enjoyable when you're forced to smoke the cigarettes & cigars of your neighbors. Luckily our immediate neighbors at Green Golf did not smoke on their patio, and there was never more than 2 smokers sitting near us by the pool. If we hadn't been so miraculously lucky, the smoke would have completely ruined our holiday; as it was, the smoke was a tolerable nuisance.

3. No TV/DVD (or really any entertainment). At Green Golf there is a TV for hire in each room (€13 per week, €30 deposit), but it has only 4 English channels: 3 news and 1 sports. You can hire a DVD player (€30 per week, €25 deposit), with 6 English DVDs, but you must also hire the TV for this. So the only way to watch a movie is to fork over more than €100 cash upfront (€55 will be returned, but what a hassle!). And you'll definitely want a movie, as there is nothing else to do in the evenings save stroll through seedy, grossly overpriced shopping centers.

4. No soap or cleaning products supplied in hotel, and the maids do not clean your dishes. As Green Golf is self-catering, most guests use their well-stocked kitchen; so obviously you need cleaning supplies, or to have the dishes cleared -- neither of which the hotel provides. You're forced to pay exorbitant prices at local supermarkets to get even the most basic supplies: €2.50 for a sponge, €4.00 for dish soap. I expect to spend some money on holiday, but not on overpriced cleaning products.

5. Dirty toilet. Although most of the hotel is spotless and well-maintained, the maids do not seem to scrub the toilet. When we arrived, it reeked of urine. The next day we specifically asked for the toilet to be cleaned, but it was not. We ended up having to use shampoo and scrubbing it daily ourselves to try to minimize the smell. I didn't really want to scrub a toilet on my holiday.

6. It's expensive. You'll pay London high street prices for cheap products and bad food. At the supermarket, we had to pay £10 GBP for low-quality shampoo, £4 GBP for a small bag of crisps, etc -- it was ridiculous. The trinkets at all the derelict "shopping centers" looked like they came direct from Morocco with a 500% mark-up. Except for one good Italian restaurant by the beach, all the restaurants served overpriced, imitation American/British food that was at best barely palatable.

7. Very uncomfortable beds. All the rooms seem to have twin beds -- would have been a big disappointment if I'd gone with my husband. The beds are hard, with paper-thin pillows and hostel-quality sheets. We didn't get a good night's rest the entire time. On the upside they were spotless, white, and had nice little reading lamps.

8. Horrible cleaning spray in the room. It took two days to clear our room from whatever air freshener they drench it in, and we had to remind the maid daily not to use it again. I was ill for the first two days of our trip because of this spray.

9. There are cats everywhere on the island. Not really a problem if you don't feed them, but good to be aware of if you're very allergic or scared of cats. I thought they were cute but could see why they might bother some guests.

Other than the above problems, I would whole-heartedly recommend Green Golf. The setting is one of the best on the island: the landscaping is gorgeous, and they maintain it flawlessly. The pools are huge, with plenty of lounge chairs. They have a nice bar area and serve ok drinks -- they also provide a nightly show here. The apartments are perfect for two, with a well-stocked kitchen (would've been nice if they supplied salt & pepper, but otherwise you had most things you'd need). We survived on soft boiled eggs & toast, pasta, grilled cheese sandwiches, cereal, & tea and biscuits. They also keep it very clean -- I saw the maids laundering even the curtains and bedspreads, which explains why there wasn't a trace of smoke in our room. Service was varied, but all members of staff were courteous at the minimum. After touring some of the other accommodation on the island, my friend & I were hugely grateful to have found Green Golf.

LOCATION:
It took us 15 minutes to walk to the beach (walking briskly), or a €3.00 cab ride. The hotel also operates a free shuttle bus to & from both Playa del Ingles and the beach, but the last bus returns at 5.20 in the afternoon. You can take camel rides in the sand dunes. You can also play golf and tennis near the hotel. The beach area has loads of nice beach chairs, and lots of upscale shops. It's a nice area, and the scenic walk along the ocean (a good 45 minutes one-way) is lovely. The €5.00 cocktails served at the bar/club along the beach are excellent, really the best thing about the area (it's called "Costa Gabana," I think, & is at the end of all the fancy restaurants & before the little grocery store) . They have live music from 9:00 pm every night.

Playa del Ingles is hideous -- it was actually rather impressive in its ugliness, I've never seen an uglier town. It's stuffed with seedy-looking hotels and seedier "shopping centers," which aren't proper shopping centers at all but derelict, concrete monsters chalk-full of overpriced crap. The entire town is like Elephant & Castle (if you happen to know London), only the stuff they sell is more expensive and lower quality. We spent one afternoon touring the area before running gratefully back to the tranquil hotel.

  • Stayed April 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MissDetail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 bubbles
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    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Saint-Petersburg
1 review
4 of 5 bubbles Reviewed April 7, 2009

Hello every one! We have stayed in this hotel for 2 weeks since 22th Oct 2008. The first thing which we appreciated at its true value was swimming pool. Huge size, nice design. Unfortunately heating system of pool has worked only since 15th Nov. There wasn't any problem with beach bed and so on.
Our bungalow was with Mountain view on the left side from the entrance. It was fully equipped for cooking, even for dinner.
As bonus we got free TV, because in our room TV lock was broken. No Russian channels, only CNN,Skynews, and too many German TV.
I think if you want be near the ocean and spend many time on the beach you would choose another hotel. But on conditions that you prefer to spend 2-3 hours on the beach side and remaining time have for trip or for swimming pool relaxing - its really nice palce for you. It seems last bus coming back from beach side around 15.45.
As final i wanna say that its good variant for first trip on Canary isl.

  • Stayed October 2008, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dx-men
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridgeshire
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed April 7, 2009

Think we were staying the same time as the person who wrote previous review, (2 couples with a small child each, staying right opposite end of pool sixty something...) we were in no. 70.
Totally agree with his review, you cannot fault anything, everywhere was kept so clean it really did amaze me, especially when apartments were vacated completely cleaned inside & out! So nice to stay in accomodation with a bit of colour instead of white walls.

We found all staff freindly & helpful so i'm not sure why people were writing to say they were unhelpful & rude, this is not the case.

We were self catering as only the 2 of us & most nights went into Maspolomas to eat at some of the many excellant resturants there. We would walk, or occasionally go by taxi (just over 3 euros) but always walked back along the well lit foothpaths right back to the complex.

We used the public bus service to visit Playa de Morgan a lovely fishing harbour & spent a nice day there. Did not want to tear ourselves away from poolside too often to go on any of First Choice trips, but Dawn the rep was great at her job & always offered help & advice if you required it.

If you want a relaxing holiday without any worries this is the place to go, you will enjoy everything there.

  • Stayed March 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank miaburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton, UK
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed April 5, 2009

We have just (this morning) arrived back from a week at the Cordial Green Golf Bungalows in Maspalomas. We went as a small group, my wife and I and our 3 year old son, and a couple of our friends and their 2 year old daughter. Booked via First Choice, the complex was recommended by the extremely helpful sales rep in their Staines travel shop, who pre-booked our seats together on the flights, and two adjacent pool-view bungalows.

We had an excellent holiday. The complex is relatively quiet, very clean, very welcoming and well placed for the beach at Maspalomas. Anyone looking for more than a relaxing sun-sea-sand-pool style holiday should probably look elsewhere.

The accommodation
'Bungalows' they are not! Each unit is on two floors, twin bedroom and shower room/loo upstairs and living room/kitchenette downstairs, with a sofa that sleeps one (six foot) adult. There is space for a standard sized travel cot in the bedroom if the twin beds are pushed together (our friends' daughter used one all week). Plenty of room for a small family or 3 adults sharing. With three of everything in the crockery cupboard, they are clearly not designed for more!

The bungalows were extremely clean on arrival, and we witnessed the next door bungalow being cleaned while we were waiting to leave, and they do a 'proper job'! Towels were provided and they and the bedding were changed regularly. Daily maid service in the week, which included washing the floors. TVs are available, but have to be paid for, so we didn't bother.

Having small children with us, we took the half board option so can't really comment on the facilities for self catering, but with only two electric rings and a toaster, eating out would probably be preferable! However even on half board it was excellent to have a fridge, kettle and toaster on hand to rustle up a cup of tea or a snack for hungry kids, or parents!

Complex
For once the place looks exactly as it does in the brochures, or Cordial's own website!

The bungalows are situated around two big (for this sort of resort) pools, some facing towards them, some away (either facing the road or the fantastic golf course next door). I would suggest asking for a pool view, or if that isn't your thing a view of the golf course for maximum peace!

The pools themselves were excellent. Cleaned every day, you couldn't fault them. One was heated, but even the unheated one was perfectly usable after you got over the first cold shock, and kept moving! In addition to the two main pools there was a small 'baby' pool, which was also heated. However, the pool heating was switched off at the end of March (halfway through our stay) whilst the very hot weather meant this didn't matter, the baby pool became a little chilly for anything more than a quick splash about before running for the towels.

Around the pools and bungalows the gardens are well-kept and add a nice splash of colour. Each bungalow has a small 'terrace' area in front of it encircled by a low (flowering) hedge, and has climbing plants, also flowering, above the French windows.

Overall the complex felt clean, well looked after and safe.

Food
As said above, we took the half board option. Given the parlous state of the £ at the moment, it was probably quite a bit cheaper than eating out for a week! Many reviewers on here seem to dislike the food at the complex, but we thought it was OK. Not Cordon Bleu, but you are not paying that kind of price. Given the large number of German and Scandinavian guests in Gran Canaria, the food did tend towards their tastes. There was a large selection on offer at breakfast, including sliced meats, cheese and breads, as well as croissants, cereals, plenty of fruit or a full fry-up. For dinner there were usually three or four (or more) main course choices, either fish, pasta or meat, plus salad bar and sundry cold platters for starters. Sweets were a bit limited, usually to one choice (usually fruit based) or ice-cream, but the ice-cream was lovely, and a hit with the kids! Wednesday night was BBQ night, and that was particularly good. Vegetarian, however, may want to go self-catering. Canarian food isn't well known for it's veggie options, and this was no exception. Even the side vegetable dishes invariably contained some meat sprinkled through them!

There was always plenty of food, nobody stopped you going back for seconds, and it was always hot (in contradiction to some other reviews - including one person who it appears was there the exact same week we were!).

Service
Excellent. The reception staff were very helpful, and everyone on the complex, from the waiting staff to the pool staff and bungalow cleaners seemed very friendly and helpful, and many always said a cheery 'hola' to adults and children alike. In answer to some more negative reviews, I can only think that it helps if you treat them as people and not servants.

Entertainment
Not top-notch but quite fun in a cheesy way. Having very young children we did not see much of it, but the lady who ran a little disco for the kids twice in the week was great, and the children loved it. During weekdays there is a 'mini-club' - not much more than a few tables for the younger kids to sit at and draw stuff, but to be honest given the pools and the beach, why would they want anything else?

Locality
From the complex it is only about 20 minutes' walk (with pushchairs) to the beach at Maspalomas. This is excellent, with fine clean sand, lots of sun loungers and parasols if you want them, the usual cheesy seafront shops and some nice-looking restaurants and bars. There is a regular free coach from outside the complex to the beach, useful if you can't face the walk, or it's just too hot. Another free coach takes you into Playa des Ingles, if you are looking for that sort of thing. The beach there is also excellent (with fine views of the famous dunes).

The nearest 'shopping centre' to the complex is Faro 2. Stand on the top of the steps outside Reception and you can see it. It has a decent supermarket - cheaper than the small one in the complex, which is just full of imported German food, priced accordingly. Faro 2 also has a number of restaurants and bars, although we didn't sample them. It has a bit of a run-down look and feel, which is a shame, but is handy for food shopping.

The best shopping centre we found was on the sea front in Maspalomas. Walking past the lighthouse along the promenade, it's on your right. A good selection of shops and another supermarket (although it's too far to carry those big bottles of water back to the complex!).

So in all, we though it was an excellent family holiday. If you want to relax in the sun, I would definitely recommend the Green Golf Bungalows for that sort of thing.

  • Stayed March 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CliveS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sussex
1 review
3 of 5 bubbles Reviewed March 31, 2009

i have just arrived back from staying at this resort and before going away like everyone else i read lots of reviews and thought i would add one, everyones opinions vary but i felt alot of the reviews i have read on different sites didnt match the holiday i have just been on. Their are definately alot more positive notes to make on this area and accomodation.

The apartments are extremley well presented, the cleanliness cannot be faultered within the whole complex itself, pool areas and the accomodation. Having requested a pool view we infact recieved a pool view. I would Strongly reccommend you all to ask for a pool view as their are alot of apartments that over look a road which is not so nice.

The reception staff are very helpful, friendly and happy.

The restaurant and bar staff on the other hand are not so polite and english is very poor. I went Bed & Breakfast and if i returned would not take the offer up of the breakfast, within this complex the food is always cold, not very imaginative and not presented very well.

The staff in the on site shop are very warm welcoming, happy and friendly. Because of the unfortunate Euro situation this shop did not appear over priced to myself or partner, maybe when the euro has been better it does come over as over priced, but after arriving and finding two other supermarkets, ours was definately cheaper than the others.

One thing to note on the accomodation the self catering facitlties within your apartment is extremley BASIC! You only have a double hob and a toaster! No grill or oven. So i woule be prepared to eat out in the evenings unless you likes boiled or fryed food which you can cook for yourselves.

So across the way from Cordian Green Golf you have a shopping centre which is directly across its called FARO shoppinf centre, this has limited restaurant s and a few shops, i say a few shops as it seem the recession has definately hit this area and may shops are empty.

For any fisrt time people going to this area there are lots of shopping centres spread throughout the island. If you want to experience a very large busy shopping expereience then JUMBO shopping centre in Playa des INgles is the place to go with lots of lively english bars and clubs aswell. Drag quEEN acts are on in a bar called SPARKLES CABARET! Definately worth a look in.

The Resort put on a bus service free of charge for you to the nearest beach and playa des ingles, the beach though is only a 20 minute walk as i did myself and its an easy walk very direct. The beach is definately worth visitng and the sand dunes are a site to see lovely!

Also my favourite place overall for the evenings is Melonras (FARO BOULEVARD) - absolutely lovely restauarants and competely miles better than all the standard restaurant throughout the island! The Waiters will do anything for you here - the shopping is also fantastic! Definately worth a visit if you want to spend that little bit more for quality!

Transport - although there are buses running for your conveience that do not run until very late but dont worry you can ask in reception for a taxi and within minutes there is ataxi waiting for you outside reception, it is very cheap to travel around the island, the maximum fare only costing €4.00 through out my weeks stay.
To Melonaras which i should point out is exactly next to maspolmas beach and shopping centre is roughly €3.50 and playa des ingles the same.

Finally the rep we had Dawn came across as absolutely fabulous! Worlds of knowledge and ever so friendly, always availabke day and night in the complex and any faults or queries she was able to help with no trouble.

To get here the transfer takes about an hour from the airport and flying with TUI travel i enjoyed as the leg space and the customer service is definately miles better than a thomas cook flight i recently went on.

The water park AQUA LAND is definately worth a visit aswell, greta fun for all! The Rides were fantastic.

Enjoy

  • Stayed March 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank princess-sussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dorset
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed February 8, 2009

My husband and i stayed in this accomodation Nov 2008 and feel that it represents good value for money. The apartments are duplex style - lounge / kitchenette downstairs, bedroom / bathroom upstairs. Our accomodation was spotlessly clean, not a cockroach in site. TV rental is extra but we weren't bothered about TV. Decor is modern, bright and clean and furniture looks almost new. Facilities within the apartment basic - we ate out every night so therefore did not need to cook but everything you need to cook was there. Swimming pools on site were fabulous - spotlessly clean, big and plenty of sunbeds for everyone. Surrounding gardens etc very well maintained. Bar on site was adequate for our needs, staff polite but not particularly friendly. On site restaurant was terrible - food quality awful, service sub-standard. Bar snacks were ok - adequate for snacking. Minimal on-site entertainment, ladies fashion show not our cup of tea!! If you are looking for a relaxing holiday by day and party life by night (Gran Canaria has numerous karaoke bars, clubs etc) then this is the place for you. Do not expect culture, history etc on this type of holiday. Gran Canaria appears to have been developed for one purpose - to become as much like Benidorm as possible. There are some beautiful designer shops in the centre of Maspalomas, bags, clothes, sunglasses etc and some good restaurants not too far from the beach front. We visited the Las Vegas show and loved it - well worth the ticket price - good entertainment with meal included and the food was good. Maspalomas beach lovely but unfortunately we visited on a windy day and therefore did not stay too long! Weather was mostly warm with some hot days but there were clouds about on the warm days which made it hard to find the sun. Taxis are fairly cheap - location for these apartments good - easy reach of shopping centres etc.. If you like visiting places more than once then you would probably return here after your first visit.

  • Liked — Split level, clean, modern
  • Disliked — the view
  • Stayed November 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank nursemillymolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swansea, Wales
Level Contributor
179 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
3 of 5 bubbles Reviewed February 5, 2009

Green Golf Apartments
Having read reviews about these apartments we were quite sceptical about what we would find, would they be cold, dark and dingy as we were lead to believe or would the pool be as cold as they say, I was proven wrong on this count, apart from the shoddy Thomson service.

The rooms were well appointed, with Kitchenette, Sofa and 2 single beds- sad really as most people holidaying would either be married or couples but nevertheless nice rooms.

We had an annoying leaking shower that dripped water on the floor, but so what, we just used one of the daily replace clean towels. In the morning given the time of year, it was cold especially as the floors were marble/slate throughout.

The pool was decidedly cold and either the heating was not used for the pool or my ambient temperature checker was out of sync with the real world.

But overall, the accommodation was very good, the location was excellent as was the value for money. The pool and pool area was excellent and the staff were brilliant.

Given that we travelled off season, should we come back to Gran Canaria this would be somewhere worth revisiting, as it is close to amenities and was within walking distance to the beach and to the centre of Playa Del Ingles.

I was not sure what to expect on our holiday to Gran Canaria, famed for cheapfood and booze, hot sun and plenty to do yet with a decidedly dodgy Pount to Euro conversion rate it almost seemed that everything was the same price.

Lots of good restaurants, including Roma, La Casa, Adria, and good food at the Gran Chapparal but please read the menu before you go in, as some of the soft drink prices were rather high.

  • Liked — good location
  • Disliked — cold room as it was not facing the sun in the morning
  • Stayed January 2009, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mikeyntracy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cordial Green Golf

Property: Cordial Green Golf
Address: Avda de Tjaereborg s/n, 35100, Maspalomas, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Maspalomas
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#35 Family Hotel in Maspalomas
#51 Romantic Hotel in Maspalomas
Price Range (Based on Average Rates): $
Hotel Class:2 star — Cordial Green Golf 2*
Number of rooms: 266
Official Description (provided by the hotel):
Next to the golf course of Maspalomas, 2km from the spectacular Dunes of Maspalomas and only some minutes to the Shopping Centre Faro 2. Free shuttle bus offered to the beach of Maspalomas and the centre of Playa del Ingles various times per day. Golf and Tennis facilities nearby (on charge)250 bungalows with one bedroom and 16 bungalows with two separate bedrooms completely renovated in duplex style. All consist of lounge with sofa-bed, telephone, ceiling-fans in living- and bedroom, safe and Sat-TV (both for rent), kitchenette with fridge, toaster, coffee machine, kettle, bathroom and furnished terrace.Poolside snack bar and restaurant "a la carte" with terrace. Half board consists of breakfast and dinner buffet with the possibility of having lunch instead of dinner. Further Facilities:2 extensive pools (one heated during winter season from Nov. To March); Seperated children`s pool and children's playground; Large sun terraces with sun beds free of charge; Minimarket; Animation for children, entertainment and live music several times a week; Internet corner on suplement and WiFi free of charge in public areas of the complex; Cordial Green Golf was completely renovated in Summer 2006. ... more   less 
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Also Known As:
Cordial Green Golf Hotel Maspalomas
Green Golf Apartments
Cordial Green Golf Maspalomas, Gran Canaria

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