We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Does Seaside mean anything other than the company name?”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Seaside Grand Hotel Residencia
Ranked #1 of 216 Hotels in Maspalomas
Certificate of Excellence
GreenLeadersBronze level
Bigbury-on-Sea, United Kingdom
Level 4 Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Does Seaside mean anything other than the company name?”
Reviewed January 27, 2013

In English,Seaside means just that,"by the sea".Although the hotel is close to the sea.the name in this case refers to the Hotel Group to which the Residencia belongs.I feel the hotel warrants,in all respects putting "grand" in the name and right up front !!! - if only for the UK visitors ----and especially for computer locations.

This year we are here for three weeks (last year four)because of a special birthday in the UK.We are accomodated in a junior suite affording some extra privacy and quality amenities.

However,the standards of the hotel are fully maintained over the past year and our current experience has been similar in many aspects -excellent through out.Several young staff have been engaged and the atmosphere has been lightened whilst maintaining the expected devotion to duty and customer service,

As we pointed out last year,this hotel has very heavy repeat business from German clients - of mature age and generally impeccable manners.The handling of seating by the pool and in sunny areas has been handled with diligence,tact and a high degree of efficiency by the pool service staff - who for me this year,have given the best performance among so many outstanding examples of service.

As with most hotels ,the Residencia has experienced some of the "modern customer" characteristics - in particular the obtrusive use of mobile phones - despite clear indications from the management by use of discreet signs that such activity is not welcome.There are many quiet corners in the beautiful grounds where such communication can be made rather than in earshot of twenty pther people and by the pool`s edge.

Hotels such as the Residencia will need patience and skill in equal quantities as the behaviour pattern of clients deteriorates (as elsewhere) often accompanied by ill supervised children.

The Residencia may not see itself as an hotel suitable for children,but everyone will use the extremes of their capabilities to see that every youngster has a good time when staying.

Gran Canaria shews much evidence of a change in clientele,but the hotel has sustained it performance and reputation.

My overall rating suggests that excellence in this hotel is the byword -

The General Manager and all his staff are a great credit to the owner and "Seaside" hotels - because such standards are only achieved by very hard work,a meticulous attention to detail and
a very clear perception of the essence of customer service.

Room Tip: This year we used a junior suite - we feel that the etra space and amenities are really worth the ex...
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank tony d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wolfgang T, Manager at Seaside Grand Hotel Residencia, responded to this review, January 31, 2013
Dear Guest,

Thank you very much for your detailed review concerning your most recent visit here at the Seaside Grand Hotel Residencia.

We all are delighted to hear that you had a pleasant stay here on Gran Canaria and that once again you and your partner appreciated the services and facilities provided by the hotel.

Your detailed description and the professional analysis of your travel experiences are not only valuable for other travellers, but also a wonderful feedback to share with all members of our team.

It has been a pleasure and honour having you as our guests and we all are looking forward to welcoming you back soon to the Grand Hotel Residencia.

Once again we wish to thank you for having chosen us again as your holiday destination and wish you all the best, especially lots of health for the new year 2013.

Best personal regards from Maspalomas

Wolfgang I. Tesch
General Manager Seaside Grand Hotel Residencia*****GL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

618 reviews from our community

Traveler rating
    537
    59
    14
    5
    3
See reviews for
73
435
24
8
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Level 6 Contributor
164 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed January 25, 2013 via mobile

We easIly booked our reservatIon to dIne here In the restaurant for Christmas day 2012. They emailed me the menu and accepted our reservation without fuss even though we were not guests of the hotel. We did try to book to dine at Ambassador at Lopesan Costa Meloneras for Christmas Eve but it meant filling in a fom and sending it off or going into the hotel, waiting until 5pm to book which was difficult as we arrived at 2pm and didn't much feel like waiting around until then. Booking with Hotel Residencia was a piece of cake and when we turned up on Christmas Eve to confirm our reservation and hopefully enjoy a meal that night too (unfortunately they were fully booked), we were greeted in reception by Melanie H, the assistant director who assured us of our booking for Christmas Day.

The Residencia has a discreet main entrance which is calm and denotes the tranquility of the resort. All the staff we met which included reception staff, matre dis, waiting staff were exceptional and you feel most welcome and cared for.

The ambience of the restaurant is warm and inviting, comforting yet elegant with the perfect level of lighting to induce a relaxed feel.

The food was really very good and some elements of several dishes really stood out: the sea urchin served in it's spiny case with a custard was perfect and we felt excited by what was to come. Whilst I didn't like the crouton or the foire gras so much, I am not complaInIng, we both adored the chesnut veloute. The lobster dish was fantastic and the loin of deer perfect in every way. The palate cleanser of sorbet ChrIstmas punch was refreshIng and the desert of gingerbread souffle with ligonberries, ice cream and zabaglione was beautifully balanced and not too sweet or too rich or heavy. I am not one for an overly rich or sweet desert and this was perfect for me.

We enjoyed a fantastic evening and would definitely recommend dining here where you will be treated to great food in a lovely setting and treated really well by staff who really know how to look after guests.

I must also mention the guitarist who played so beautifully that he transfixed me with his music. Utterly magical.

We had a fantastic evening.

Thank you to Melanie and to all the staff for theIr warm and frIendly hospItalIty.

Hasta luego!

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank nicksibubs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wolfgang T, Manager at Seaside Grand Hotel Residencia, responded to this review, January 29, 2013
Dear Guest,

Thank you very much for your lovely comments on Tripadvisor.

The time and effort you took to write about the dinner on Christmas Eve is very much appreciated by all of us.

We are delighted to hear that you were not only happy with the warm and inviting atmosphere in the restaurant but also with the special Christmas menu.

Furthermore we wish to thank you for the praise for our staff. Please be assured that I will pass your kind words on to my team.

It was a pleasure having you as our guest and we are all looking forward to welcoming you back soon to the Seaside Grand Hotel Residencia.

Best regards from Maspalomas,


Wolfgang I. Tesch
General Manager Seaside Grand Hotel Residencia*****GL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level 5 Contributor
95 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed January 13, 2013 via mobile

This Hotel has surpassed even our best expectations! Beautiful, exclusive and private location that must be savoured. The accommodation, food, restaurant, spa and poolside is of first class quality. The gardens are full of swaying palm trees and the flower beds and grass areas are manicured! The German management and staff are extremely attentive and nothing is any trouble to them to make our stay as pleasant as possible. A real piece of paradise!

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wolfgang T, Manager at Seaside Grand Hotel Residencia, responded to this review, January 14, 2013
Dear Guest,

Thank you very much for having chosen our Seaside Grand Hotel Residencia for your vacation here on the island of Gran Canaria.

We all were delighted to read that you spent wonderful relaxing days here in Maspalomas and that you were pleased with the services and facilities provided by the team.

Thank you also for taking the time to write about your experience on Tripadvisor. Your big compliment towards our service team is highly appreciated by all of us.

We wish to thank you for staying with us and are looking forward to welcoming you back to the Seaside Grand Hotel Residencia. All the best for the New Year 2013!

Kind regards from Maspalomas,

Wolfgang I. Tesch
General Manager Seaside Grand Hotel Residencia*****GL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 27, 2012

I stayed here with my boyfriend between 18 and 23 December and we had a most exceptional time. We had a Junior Suite on the ground floor by the pool which was very well appointed. My boyfriend used the wellness centre and I used the gym on a daily basis, both of which were very well appointed, although the gym could benefit from one or two additional pieces of equipment such as bar bells and a set of cables.

We had booked on a half board basis which I would highly recommend since the breakfast and, especially, the dinner are exceptional thanks to the first rate French chef and the superb view from the Terrace.

The building itself is a beautiful oasis nestling close to (but thankfully not on) the beach.

However, the best thing about this hotel are the staff who are attentive but in no way intrusive and extremely professional but always genuinely friendly.

We cannot praise it highly enough and are already planning to return.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Neil G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wolfgang T, Manager at Seaside Grand Hotel Residencia, responded to this review, January 2, 2013
Dear Guest,

Thank you very much for taking the time in posting your comments regarding your last stay with us on Tripadvisor.

It was a pleasure to hear that you have spent wonderful relaxing days here on the island of Gran Canaria.

We really appreciated your kind words regarding the service provided by the hotel team and the culinary performance of the kitchen crew around Chef Grobauer.

Thank you again for having chosen the Seaside Grand Hotel Residencia as your holiday destination. The whole team is looking forward to welcoming you back soon and wishes you a very Happy New Year 2013.

Best regards from Maspalomas,

Wolfgang I. Tesch
General Manager Seaside Grand Hotel Residencia*****GL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alicante
Level 5 Contributor
81 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed December 15, 2012 via mobile

This is a wonderful hotel, the rooms are delightful and spacious, the food especially the BBQ nights are great, not BBQ as you know it, you'll have to go to find out! The staff are the friendliest and most professional that we have come across, nothing is too much trouble. The pool is lovely, but when busy, sun beds in the right place could be a problem, the hotel was not busy when we were there.

This is not a place for kids, they will not like it, it is quiet, peaceful, and the clientele are 50+ the entertainment is low key, piano, duos playing very softly and the bar has little atmosphere, BUT, if you just want to be pampered this is THE place. Yes it is pricey, but you certainly get what you pay for.

The Spa is first class and treatments excellent (so my wife told me) we will return.

Stayed December 2012, traveled as a couple
Helpful?
8 Thank richardinspain1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wolfgang T, Manager at Seaside Grand Hotel Residencia, responded to this review, December 27, 2012
Dear Guest,

Thank you very much for taking the time to share your holiday experiences on Tripadvisor.

We all are very happy to read that you enjoyed your holidays here on the island of Gran Canaria and that you were very pleased with the services and facilities provided by our hotel and the team.

Thank you also for especially mentioning the friendliness of our employees, the quality and variety of food provided by the kitchen team as well as the service received by the Spa & Wellness Center, this is very much appreciated by all of us.

The whole team is looking forward to welcoming you back soon to the Seaside Grand Hotel Residencia*****GL, and wishes you a wonderful holiday season and all the best for the New Year.

Best regards from Maspalomas,

Wolfgang I. Tesch
General Manager Seaside Grand Hotel Residencia*****GL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Walchwil
Level 4 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed December 1, 2012

Very Nice Indeed

This was our first visit to Gran Residencia. We had a very enjoyable week.

The hotel is located a 3 min walk from the beach (no direct beach access). The whole is so exceptionally well maintained – absolute wonderful. Staff is super friendly and very attentive. The food in the restaurant (we had booked half board) is far beyond very good. The breakfast buffet simply has (more than) everything. Dinner is the evening is exceptionally good, wine list very nice and staff very very friendly.

So there is nothing to complain about? Well, not really complaining as such… A German group runs the hotel. On the one side that make everything very well functioning and if something should be “slightly off” it is corrected immediately. A few downsides are the not so nice comments by the German staff about their Spanish colleagues, many German – you would not believe that guests in a *****GL hotel put towels on the deck chairs at the pool before breakfast (:

Most of the guests are 60-65+. Don’t go there with children.

Nevertheless, Gran Residencia is far from cheap, but I guess you get what you pay for. A week there was very nice, two weeks would have killed us.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Larsgj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wolfgang T, Manager at Seaside Grand Hotel Residencia, responded to this review, December 7, 2012
Dear Guest,

Thank you very much for having chosen the Seaside Grand Hotel Residencia for your most recent stay here on the sunny island of Gran Canaria.

It has been a pleasure to read that you spent wonderful days here and that you have been very pleased with the facilities and services provided by the hotel team.

We are glad that you appreciated our efforts to have a perfectly maintained hotel and a highly friendly and attentive staff.

Thank you also for giving such an excellent evaluation of the culinary performance of our kitchen team and for letting is know about some remarks you overheard from members of our staff. I would like to apologize on behalf of the entire team and please be assured that I already addressed this issue with my employees.

Certain guest habits unfortunately are difficult to change, but we will try to introduce a stricter “no reservation of sun-beds policy”.

Once again we wish to thank you for staying with us and are looking forward to welcoming you back to the Seaside Grand Hotel Residencia.

With kindest personal regards,

Wolfgang I. Tesch
General Manager Seaside Grand Hotel Residencia*****GL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 14, 2012

This has been I think, our 12th stay in 9 years - and we found the hotel by accident originally. Thank goodness for some accidents at least!
One is treated to consistently high standards of service with a friendliness and proffesionalism so hard to find these days.
Some of the "World Brand" hotels would find it hard to deliver such service - and always with a cheerful smile.
The architecture is fine, the facilities and amenities are superb,the dining experience to die for, capped by the civility and charm of all the entire team - whatever there role.

Room Tip: The junior suites are just the right size. We have a preference for the beachside ones.
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Bill G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wolfgang T, Manager at Seaside Grand Hotel Residencia, responded to this review, October 16, 2012
Dear Guests,

First of all we wish to thank you for your loyalty and trust towards the Seaside Grand Hotel Residencia. It has been indeed our full pleasure and honour to welcome you back already for the 12th time and we all are looking forward to many more visits.

Our house is your house and your home away from home. We are delighted and happy to hear that, once again, you have been pleased with the facilities and services provided by the hotel team. Thank you very much for mentioning the friendliness and charm of the people working for their guests as well as your happiness and satisfaction about the culinary performance of our international kitchen team. This is as matter of fact a big motivation for all of us in proceeding with our way of service and dedication towards our guests.

We are looking forward to seeing you soon, thank you again for staying with us and for sharing your travel experience with the online community on Tripadvisor.

Best regards from Maspalomas,

Wolfgang I. Tesch
General Manager Seaside Grand Hotel Residencia*****GL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Maspalomas
0.2 mi away
Seaside Palm Beach
Seaside Palm Beach
#4 of 216 in Maspalomas
1,093 reviews
1.9 mi away
Gold By Marina
Gold By Marina
#1 of 134 in Playa del Ingles
1,491 reviews
2.0 mi away
Bohemia Suites & Spa
Bohemia Suites & Spa
#2 of 134 in Playa del Ingles
1,347 reviews
Show Prices
Show Prices
Show Prices
8.5 mi away
Gloria Palace Royal Hotel & Spa
7.5 mi away
Marina Suites
Marina Suites
#1 of 68 in Puerto Rico
3,112 reviews
1.3 mi away
Hotel Riu Palace Maspalomas
Hotel Riu Palace Maspalomas
#7 of 134 in Playa del Ingles
1,614 reviews
Show Prices
Show Prices
Show Prices

Been to Seaside Grand Hotel Residencia? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Seaside Grand Hotel Residencia

Property: Seaside Grand Hotel Residencia
Address: Avenida del Oasis 32, 35100, Maspalomas, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Maspalomas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Maspalomas
#1 On the Beach Hotel in Maspalomas
#1 Spa Hotel in Maspalomas
#1 Family Hotel in Maspalomas
#1 Luxury Hotel in Maspalomas
#13 Green Hotel in Maspalomas
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Seaside Grand Hotel Residencia 5*
Number of rooms: 94
Official Description (provided by the hotel):
The Seaside Grand Hotel Residencia, only member of “The Leading Hotels of the World” on the island of Gran Canaria, is situated in a place of exceptional beauty: an extensive palm grove in a natural park. At just a few steps from the sand dunes and beach of Maspalomas, the charming two-storey villas integrate harmoniously within the landscape, and enjoy spectacular views of the distant mountains. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with DerbySoft Ltd Shanghai HQ, Expedia, Booking.com, Orbitz, Priceline, Hotels.com, Travelocity, TripOnline SA, Cheap Tickets, Cancelon, Hotwire, Agoda and Evoline ltd so you can book your Seaside Grand Hotel Residencia reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Seaside Grand Maspalomas
Grand Hotel Residencia
Seaside Grand Hotel Residencia Maspalomas, Gran Canaria

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing