Firstly I'm astonished by the amount of positive reviews for this hotel - the basis from which we booked our holiday. Don't be fooled.
1) Room was regularly visited by cockroaches and very dated decor. The Dunas website photographs are simply misleading.
2) The restaurant was always overcrowded, the food was bland and repetitive but my biggest annoyance was the outright rudeness of the staff. We didn't come across one who didn't grunt at us, this is having waiting most evenings at least 20 minutes to be offered a drink.
3) The pool area needs attention. We witnessed two members of staff making a fuss of broken tiles around the pool at the start of our holiday, 10 days later they were still the same.
There are much nicer hotels in Maspalomas at a similar or cheaper price.
- Official Description (provided by the hotel):
- Its architecture and the horizontal layout of its Villas, Suites and Senior Suites, located amidst a subtropical garden of over 75,000 m2, make this a unique resort within the Canary Islands. It is located next to the Maspalomas golf course and the Dunas de Maspalomas nature reserve, whose beach is just 800 metres (approx.) from the resort. This hotel is ideal for families, couples and golfers, who want to enjoy a holiday in a haven of peace and open spaces, giving freedom of movement to our customers. ... more less
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- Also Known As:
- Hotel Dunas Suites And Villas Maspalomas
- Dunas Suite Hotel Maspalomas
- Dunas Hotel
- Hotel Dunas Suites And Villas Resort Maspalomas, Gran Canaria