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“Great location but zero customer service”
Review of El Senador

El Senador
Ranked #195 of 701 Restaurants in Maspalomas
Dining options: Breakfast, Late Night, Reservations
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Reviewed June 19, 2013

We stopped off here for a snack after a morning on the beach. We picked this restaurant because of the great location and lovely views. However we were shocked by the appalling service and attitude of the staff. The waitress came over to the table chewing gum loudly. She was followed by the waiter who was completely disinterested in taking our order.some time later, our orders arrived.one dish was completely wrong and the other was missing some of the ingredients. When this was pointed out politely, the waitress tutted and snatched the plate away. The waiter then came back over and said that the ingredients were missing as they didn't have any of them. It seemed that they hoped we wouldn't notice.overall, it seemed that because its a lovely location, the staff didnt think they needed to bother attending to the customers

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Thank missyx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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244 - 248 of 993 reviews

Reviewed May 3, 2013

The bar/restaurant is located right on the seafront at Maspalomas, the drinks are varied and well priced. The wicked ones among you will enjoy people negotiating the waves which crash over the wooden walkway in front of the establishment. Sadly they all don't make the seventh wave without getting a soaking. It all adds to the outstanding view of the sea...............

Thank Allen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 28, 2013

Great setting for a drink - we did eat here on a previous trip, food wasn't spectacular. But the setting, view and relaxed setting is lovely. Service is a little bit disinterested - not too many smiles going around!! But I wasn't really bothered with that once i had a pina colada in front of me!!

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Thank Mia1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 16, 2013

We were part of a group visiting this restaurant which might have affected the service. The service was very good, competent and helpful. The food was very good, wonderful fish. Allow the waiter to advise you.

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Thank Frances4612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2013 via mobile

My second review of senador I love the sea view and relaxed setting. I went with an open mind. We only have the pizza. It's lovely with a crispy base and tasty toppings. However the service remains the same , grumpy, uninterested , unwelcoming, oh and can someone teach them how to smile.

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Thank joolaaaree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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