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47 - 52 of 1,353 reviews
Reviewed August 28, 2019

Date of stay: August 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with ScandicHotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
SusanneG1264, Guest Relations Manager at Scandic Alvik, responded to this reviewResponded September 10, 2019

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Reviewed August 26, 2019

I did not have any problem whatsoever, I would have preferred that the concierges speak some Italian . per il resto è andato tutto ok... un consiglio mettete in camera una tv con sky . congratulations for the location of the hotel that is served by bus or underground means, perfectly

Date of stay: August 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with ScandicHotels.com
2  Thank Fabio I
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
SusanneG1264, Guest Relations Manager at Scandic Alvik, responded to this reviewResponded September 5, 2019

Hello Fabioi46,

Thank you so much for taking the time to post a review on your recent stay with us! I'm glad to hear that you had a pleasant visit.

I hope we'll see you again soon. Welcome back!

Kind regards
Susanne, Guest Relations

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Reviewed August 23, 2019

best thing: affordable prices (for a hotel in Stockholm) and a great breakfast incl. free newspapers
the hotel gets more and more worn down, stains in the bathroom, stains on the sheets, ...
worst: Scandic uses environmental reasons as an excuse to cut down cleaning staff; if you stay more than a night, you have to request for cleaning in advance; I did so, they missed it anyhow, when I complained, they made the room look clean by folding the bed sheets but not even emptied the trash
...sad to see how a good hotel with good service changes for the worse

Date of stay: August 2019
    • Value
    • Location
    • Service
2  Thank Heide S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
SusanneG1264, Guest Relations Manager at Scandic Alvik, responded to this reviewResponded September 3, 2019

Hello Heide,

Thank you so much for taking the time to post a review on your stay with us.

I'm very sorry to hear about your experience with the cleaning service. Of course we should have cleaned your room properly and I sincerely apologize for failing to do so.

This new cleaning police, Eco Stay, is not an excuse to cut down on staff but a sincere effort to contribute to the work to save the environment. We estimate to save up to 10 million liters of water per year which will actually make a difference. Similar environmental friendly projects are becoming more and more common in the hotel business and many guests appreciate it. However, we missed the mark with your room and I'm very sorry for this.
The project is currently being evaluated and your input is very helpful in our work to improve our service, so thank you for your feedback!

Have a nice day and welcome back soon again!

Kind regards
Susanne, Guest Relations



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Reviewed August 21, 2019

Date of stay: August 2019
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with ScandicHotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
SusanneG1264, Sales & Marketing Coordinator at Scandic Alvik, responded to this reviewResponded August 29, 2019

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Reviewed August 12, 2019 via mobile

Stayed in the Mastersuite. Great view, big rooms - two adjoining- excellent for 2 adults and 1 child and teenager. Seperate toilet and good sized bathroom. Very clean well aired place. Great breakfast and helpful staff, janitor and especially head of the breakfast service who is very friendly quick and understanding. Great beds. One thing if you are with the car you have to pay around 13-15€ per day

Date of stay: August 2019
Trip type: Traveled with family
2  Thank flyingdammerman
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
SusanneG1264, Sales & Marketing Coordinator at Scandic Alvik, responded to this reviewResponded August 22, 2019

Hello Flyingdammerman,

Thank you so much for your kind review! It's so nice to hear that you enjoyed your stay.

We hope to see you soon again. Welcome back!

Kind regards
Susanne, Sales & Marketing

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