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“Definately worth a second visit”

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Hotel GHT Oasis Tossa & SPA
Ranked #15 of 43 Hotels in Tossa de Mar
Reviewed July 10, 2012

Stayed at the Hotel 27th June - 4th July, and for a late deal we were extremely impressed with our stay.

Staff, especially on the reception, were helpful and friendly; hotel itself was spotlessly clean; rooms were adequate. Prices were average for most drinks - 7-8 euros for a bottle of wine 3 euros for a pint of beer. Bit strange the beer was cheaper than the soft drinks, but...........

Pool area was good, especially the no reserving sunbeds policy - worked fairly well. Lifeguard on duty which was additional piece of mind if you have small children.

Food was good / satisfactory. The breakfasts were good, evening meal was a little bland - but all cooked well enough. Cold buffet starters was the best part, followed with a decent choice of desserts / fruit etc. Would rate it as 6/10, not the best not the worst we have had. Definately did not go hungry.

One our one day of rain we used the indoor pool spa which was suprisingly good - stayed at other hotels with this facility no where near as clean and well run.

Evening entertainment was okay, some good some bad.

Hotel is situated about 10 min walk to the beautiful old town, with a fantastic range of shops and restaurants. Very impressed with the castle and old streets, was certainly not expecting anything so quaint. In fact we found Tossa de Mar to be a wonderful resort, well worth visiting.

The bus station is a 10 min walk away with an hourly bus service to Barcelona for approx. 11 euros - well worth a visit.

In summary, would definately recommend this hotel if you are looking for a family / couples break; if you are looking for a 18-30 type of holiday go to Lloret de Mar, 20 mins down the road.

  • Stayed: June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
6  Thank Michelle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josep_Gibert, Director Comercial at Hotel GHT Oasis Tossa & SPA, responded to this reviewResponded July 18, 2012

Dear guest,

We really appreciate and thank you very much for the time it took you to write these comments. As our goal is to keep improving our services, for us is very important the feedback from our customers and so be able to get continuous improvement. As we want to know the needs and dislikes of our customers, we are doing a continuous, comprehensive monitoring of feedback from you, both in establishment and on-line.

In the Hotel Oasis Tossa & SPA in Tossa de Mar and also in the rest of the GHT Hotels, a high rate of customers repeat every year and this fills us with pride, but we are not satisfied and we strive every day, so our guests can get with us a great vacation.

Again, thanks for your kind remarks. We take note about things wasn't of your complete satisfaction and look forward to see you soon at Hotel Aquarium & SPA or in any other of our hotels strategically located along the Costa de Barcelona-Maresme and Costa Brava.

Josep Gibert
Commercial Manager
GHT Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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203 - 209 of 875 reviews

Reviewed July 1, 2012

We stayed here for two weeks and it was a very good choice.We travelled with Transat from Toronto and when we got to Barcelona the driver was waiting for us at the entrance with the agent from the vacation comp.The drive to Tossa was about 1.30 hrs and the driver was a guide it was great.
Check in at the hotel was fast and well explained to us,the room was clean and a good syze for Europe and we had access to the fridge that we asked for.I found everything very cheap next to France and England.
The food was very good even if I am allergic to seafood there was allways something that was very tasty,there is a lot of choise and the deserts choise was great.
Tossa is a very beautiful small city and we enjoyed walking the small streets there was allways something new to see.
There is lots of dogs in this town but most of them where well deciplined and the town is very clean you can see people working and cleaning all over the place every day from town workers to business owners.
A big thanks to everybody that works at the hotel they made our stay something to remember.

Room Tip: top floor on pool side
See more room tips
  • Stayed: June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank LAGLORIA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 6, 2012

Dear guest,

We wish to thank you very much for the time it took you to write these comments. As our goal is to keep improving our services, for us is very important the feedback from our customers and so be able to get continuous improvement. As we want to know the needs and dislikes of our customers, we are doing a continuous, comprehensive monitoring of feedback from you, both in establishment and on-line.

In the Hotel Oasis Tossa & SPA in Tossa de Mar and also in the rest of the GHT Hotels hotels, a high rate of customers repeat every year and this fills us with pride, but we are not satisfied and we strive every day, so our guests can get with us a great vacation.

Again, thanks for your kind remarks. We look forward to see you soon at Oasis Tossa & SPA or in any other of our establishments strategically located along the Costa de Barcelona-Maresme and Costa Brava.

Josep Gibert
Commercial Manager
GHT Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 30, 2012

We had a nice week long stay and the weather made it very enjoyable. The staff were excellent and very friendly and helpful.Nice large room at the front of hotel which had a nice view of the mountains.Entertainment on every night in the hotel which was fine.

Cons Food while plentiful at the buffet was a bit bland. Also 4.75 euro a night to hire a safe was a rip off.

  • Stayed: May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank fiona139
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 6, 2012

Dear guest,

We really appreciate and thank you very much for the time it took you to write these comments. As our goal is to keep improving our services, for us is very important the feedback from our customers and so be able to get continuous improvement. As we want to know the needs and dislikes of our customers, we are doing a continuous, comprehensive monitoring of feedback from you, both in establishment and on-line.

In the Hotel Oasis Tossa & SPA in Tossa de Mar and also in the rest of the GHT Hotels, a high rate of customers repeat every year and this fills us with pride, but we are not satisfied and we strive every day, so our guests can get with us a great vacation.

Again, thanks for your kind remarks. We take note about things wasn't of your complete satisfaction and look forward to see you soon at Hotel Aquarium & SPA or in any other of our hotels strategically located along the Costa de Barcelona-Maresme and Costa Brava.

Josep Gibert
Commercial Manager
GHT Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 28, 2012

Just returned from a 2 week stay at this hotel.The hotel itself is okay but the food lets it down badly,they seem to cater for the Spanish and French first and the British last.Cooked breakfast is very limited,but a wide range on the continental breakfast.They advertise Show Cooking on an evening which consisted of Hamburgers and onions in a bun twice while I was there{If I want to see that I could go to a Burger van] .There are at least 3 or 4 fish dishes on every night, which looked overcooked, including Show Cooking so you can imagine the smell when get out of the lift ,other delicacies while there were Pigs Trotters and over cooked massive Turkey Drumsticks[very mouth watering I must say].Veg was mostly tinned,On the plus side the salad bar was very good but you can,t live on salads all the time,and the sweets were good with plenty of fresh fruit.
Entertainment was poor and drinks expensive,rooms are good as well as the pool area, indoor pool and spa was excellent.But as the title of my review says the food standard lets this hotel down badly.I spoke to people from the Costa Brava[a sister hotel] and their food seemed much better

Room Tip: Ask for high floor overlooking pool
See more room tips
  • Stayed: June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank michaelcolian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 3, 2012

Dear guest,

We really appreciate and thank you very much for the time it took you to write these comments. As our goal is to keep improving our services, for us is very important the feedback from our customers and so be able to get continuous improvement. As we want to know the needs and dislikes of our customers, we are doing a continuous, comprehensive monitoring of feedback from you, both in establishment and on-line.

In the Hotel Oasis Tossa & SPA in Tossa de Mar and also in the rest of the GHT Hotels, a high rate of customers repeat every year and this fills us with pride, but we are not satisfied and we strive every day, so our guests can get with us a great vacation.

The food topic is very subjective, as you can read in several opinions, most of our guests are very satisfied about quality and variety of meals at our hotels. And some other guests are not. We always try to do our best to make all our guests happy; taking into account the high number of nationalities and manners that have to coexist together, it's not an easy task. All of our establishments obtained the ISO 9001 Quality Certification several years ago, which certifies a higher standard of quality in all subjects.

Considering that it's a 4 Star Hotel in Tossa de Mar and that the drinks prices haven't been raised for the last 3 years, we consider that they are not expensive.

Again, thanks for your kind remarks. We take note about things wasn't of your complete satisfaction and look forward to see you soon at Hotel Aquarium & SPA or in any other of our hotels strategically located along the Costa de Barcelona-Maresme and Costa Brava.

Josep Gibert
Commercial Manager
GHT Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 25, 2012

As the title suggests I am writing this review from my room but feel strongly enough to not wait until my return to England. The hotel itself is fine, it's basic but clean the location is just a short walk from the beach. Where this hotel fails miserably is the food....I am in no way a fussy eater and can always find something to eat, the dinner here is bland, greasy and they use tinned vegetables, considering Spain is full of fresh beautiful vegetables and fruit do they really have to use tins!! There is not much choice I believe rabbit was the meat of choice two nights ago. Breakfast is edible (you can't go wrong with a bowl of coco pops) My advice don't book half board there are plenty of lovely restaurants in tossa.

  • Stayed: June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank VMoss74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 3, 2012

Dear guest,

We really appreciate and thank you very much for the time it took you to write these comments. As our goal is to keep improving our services, for us is very important the feedback from our customers and so be able to get continuous improvement. As we want to know the needs and dislikes of our customers, we are doing a continuous, comprehensive monitoring of feedback from you, both in establishment and on-line.

In the Hotel Oasis Tossa & SPA in Tossa de Mar and also in the rest of the GHT Hotels, a high rate of customers repeat every year and this fills us with pride, but we are not satisfied and we strive every day, so our guests can get with us a great vacation.

The food topic is very subjective, as you can read in several opinions, most of our guests are very satisfied about quality and variety of meals at our hotels. And some other guests are not. We always try to do our best to make all our guests happy; taking into account the high number of nationalities and manners that have to coexist together, it's not an easy task. All of our establishments obtained the ISO 9001 Quality Certification several years ago, which certifies a higher standard of quality in all subjects.

Again, thanks for your kind remarks. We take note about things wasn't of your complete satisfaction and look forward to see you soon at Hotel Aquarium & SPA or in any other of our hotels strategically located along the Costa de Barcelona-Maresme and Costa Brava.

Josep Gibert
Commercial Manager
GHT Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 22, 2012

Stayed 2 - 9 June and other than 2 cloudy days, the weather was lovely. The hotel is perfectly acceptable, and even though the food was quite repetitive (lots of fish) it would be churlish to criticise. The staff were always busy replenishing food, and re-setting vacated tables, which meant the removal of plates between courses was quite slow, so most people chose to take their own dirty plates to the 'stations' around the restaurant. I have read comments of the staff being unfriendly, but I found they responded very positively, if a little surprised, when you gave them a cheerfull greeting!

Safe hire is 33 euro pw with 10 euro refund on return of the key. Fridge hire is 3.60 euro per day which we found invaluable, (along with our travel kettle) although for a 4* hotel we felt this could have been included. It would also have been helpful to have some basic information either in the rooms or at reception regarding the local area i.e. market days, fiestas, bus timetables, taxi services aprroximate costs etc. The boat over to Lloret de mar is 15 euro return but beware, for anyone with mobility problems disembarking the other end is incredibly difficult, straight onto the beach, a large sandbank to scale, and no boardwalks. Although Lloret was pleasant enough (think benidorm), I was glad I was staying at Tossa, which is quieter, friendlier, and more picturesque. We found Cassa Andre's bar on the corner near the hotel/tobacconist really friendly, and quite cheap compared to the beach front where average cocktails/spirits & mixers are 6.50 euros. I thoroughly enjoyed Tossa, and would definitely go back, but it is a small, quiet resort, and any longer than a week I think I would either hire a car, or use the bus service to get the most from my holday. N.B. If you have an early flight on departure and won't make breakfast, book a packed lunch by 7.00pm the night before instead. There's no charge and it's quite good. Happy holiday!

Room Tip: e-mail prior to departure for poolside room. Hire a fridge!
See more room tips
  • Stayed: June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank rst1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 30, 2012

Dear guest,

We wish to thank you very much for the time it took you to write these comments. As our goal is to keep improving our services, for us is very important the feedback from our customers and so be able to get continuous improvement. As we want to know the needs and dislikes of our customers, we are doing a continuous, comprehensive monitoring of feedback from you, both in establishment and on-line.

In the Hotel Oasis Tossa & SPA in Tossa de Mar and also in the rest of the GHT Hotels hotels, a high rate of customers repeat every year and this fills us with pride, but we are not satisfied and we strive every day, so our guests can get with us a great vacation.

Again, thanks for your kind remarks. Also say that we take note about things are not of your complete satisfaction and look forward to see you soon at Oasis Tossa & SPA or in any other of our establishments strategically located along the Costa de Barcelona-Maresme and Costa Brava.

Josep Gibert
Commercial Manager
GHT Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 17, 2012

Just returned from a 7 night stay which was most enjoyable. The room was a good size, staff very pleasent and the buffet food had a good choice and was very enjoyable. The location was also very good with a pleasent walk to the beach. Would definitely return.

  • Stayed: June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Catfangirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 30, 2012

Dear guest,

We wish to thank you very much for the time it took you to write these comments. As our goal is to keep improving our services, for us is very important the feedback from our customers and so be able to get continuous improvement. As we want to know the needs and dislikes of our customers, we are doing a continuous, comprehensive monitoring of feedback from you, both in establishment and on-line.

In the Hotel Oasis Tossa & SPA in Tossa de Mar and also in the rest of the GHT Hotels hotels, a high rate of customers repeat every year and this fills us with pride, but we are not satisfied and we strive every day, so our guests can get with us a great vacation.

Again, thanks for your kind remarks. We look forward to see you soon at Oasis Tossa & SPA or in any other of our establishments strategically located along the Costa de Barcelona-Maresme and Costa Brava.

Josep Gibert
Commercial Manager
GHT Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel GHT Oasis Tossa & SPA

Address: Lope Mateo 3, 17320 Tossa de Mar, Spain
Location: Spain > Catalonia > Province of Girona > Costa Brava > Tossa de Mar
Amenities:
Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Tossa de Mar
Price Range: $36 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel GHT Oasis Tossa & SPA 4*
Number of rooms: 208
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Also Known As:
Oasis Tossa Hotel
Oasis Tossa De Mar
Hotel GHT Oasis Tossa & SPA Tossa De Mar, Costa Brava, Spain

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