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“Great location facing sea”

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Premier Gran Hotel Reymar & Spa
Ranked #6 of 43 Hotels in Tossa de Mar
Reviewed February 3, 2012

Everything is great. Sea view. tasty food, friendly stuff. Only one minus - too much russians, although they did not drink :)

  • Stayed: October 2011, traveled as a couple
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2  Thank Shamborovsky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gran Hotel Reym... S, Director General at Premier Gran Hotel Reymar & Spa, responded to this reviewResponded June 3, 2012

On behalf of the hotel, thank you for your time to write a review on TripAdvisor. This review helps us to involve all staff so that each will contribute its grain of sand so that all customers will be satisfied with the facilities and also witch the Staff. We take this opportunity to recommend to all guests staying at the hotel that they are encouraged to explain their experience.

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Reviews (652)
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172 - 178 of 652 reviews

Reviewed September 5, 2011

The Reymar is a well equipped seaside resort hotel, overlooking a small, but crowded beach. The quality of the communual areas and facilities is great, but the actual rooms aren’t up to the same standards.

To like - The location overlooking the sea - the beach is in front of the hotel, down a flight of stairs. The big swimming pool. The deck level solarium.The enormous buffer breakfast. The bar & reception areas, recently refurbished (?). Friendly, multi-lingual bar staff. Free wi-fi in the room. A stocked, if expensive, mini bar. Didn't use the gym or the Spa but they looked the part.

Not so good - Much too expensive (€300/night), even for late August. Quality of the rooms less good than the communual areas. Rooms are showing signs of wear and need refurbishing. Room equipment & bedding extremely spartan & simple. Old scratchy no-channel TV. Cleaning staff enter the room before 9AM without knocking. Room cleaning is sloppy. Fair amount of room to room noise, banging doors, electric shutters opening and closing. No partitions between the outdoor terraces = no privacy – you sit alongside the people from the next room.
The hotel is pitched as a beach resort. Simple solution is to go out and to not spend much time in the room !

  • Stayed: August 2011, traveled with family
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2  Thank poulto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2011

Great location, service excellent and highly recommended.
Stayed at this hotel many times over last few years and always good.
The adjoining Spa is also good but treatments can be expensive.
Usually various options on room types to suit most budgets.

The walk into town is just right and also a great ‘digestif’ after a late meal in town.
Just 25 mins drive from Girona Aiprort make s it easily accessible. Enjoy.

Room Tip: Try for a high floor for better views.
  • Stayed: June 2011, traveled with friends
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4  Thank BillyBobWiltshire_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2011

I am gonna make this short and sweet because as I write this i am sweating my behind off because the air conditioning isn't working in my room, and management won't fix it. Pretty much the above review sums up my opinion of the place. The dinner was worse than cruise ship food. The rooms are tiny and of poor quality. The beds are worse than cots. The rooms are clean but need to be redone. The hotel is worse than a Super 8 except for the views( If you don't get a view then there is really no reason to stay here). The only nice part about the hotel is the bar. The other common areas are ok. The gym doesn't have air conditioning as well. I brought the few dumbbells outside. I would look elsewhere.

Stayed: June 2011, traveled with family
12  Thank oliverlevitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2011

Tossa De Mar is generally a very nice place - nice sea view, old town, nice restaurants, convenient access to Barcelona and various interesting mountain towns.
Two big shortfalls of Tossa de Mar - first, absence of night life (I could not find a single night club and very few bars that were open past midnight did not look credible), and, second, absence, complete absence, of decent hotels. In such absence, Premier Gan Hotel is clearly the best among the worst - excellent position vis-a-vis the sea (almost right on the shore) and away from central roads and excellent views and terraces. With all the natural advantages, the management was able to completely screw up the place - rooms are ridiculously tiny, especially single rooms, but clean (no complaints about that). Food: breakfast (and if you take lunch and dinner) was bad. Service in the restaurant is a nightmare. Service is in the bar is mediocre. Reception was good. Overall the place reminded me about (and it smelled and was designed as) soviet style hotels - more or less clean, tiny personal space, huge common space, no style or decor, ancient and mediocre service. It was okay for a 4 day stay, but I would not go there again. This means I will need to go somewhere else as in Tossa de Mar this is still the best place (everything else just looked horrifyingly ugly). So if you plan to go to Tossa de Mar, that's probably no 1 choice. And if you do that - make sure that you get the sea view room. There is no garden view - if you don't get the sea view, you will get a view on the wall of a building, which will make your stay even more miserable. But sea view is excellent. Forgot to mention - noise isolation is poor - the woman next to my room would want TV until 1 am and I would hear every word of the TV - so could not sleep until she would go to bed.

  • Stayed: June 2011, traveled with family
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3  Thank Russian0007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2011

This is a typical Spanish 4*, no surprise. a bit pricy. The location is perfect, Tossa is a lovely town, and the hotel is in the best place in town. in many ways its is almost perfect, but lets itself down.

first, the internet (cost EUR 12 per day) is very poor. I was unable to connect in the room to the WiFi, and in the common areas in the lobby the signal is good, but very hard to connect, with connections being cut all the time. And its slow, very slow. This is enough for me not to come back.

second, they charge for the room safe. I have never in extensive traveling experienced that. They told me in the reception this was common in Costa Brava. Maybe, but I think its going too far in a hotel that is not cheap.

They also charge EUR 12 for parking a car per day.

oh, and we found sand on the bedroom floor and even in the bed, cleaning I guess is not top priority.

I will come back to Tossa, but stay elsewhere

  • Stayed: April 2011, traveled as a couple
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4  Thank jackstrauss2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2010

My wife and two sons, 12 and 15, stayed for four nights at the Gran Hotel Reymar in late August. We did quite a bit of driving to towns on the Costa Brava and we were happy with our choice of Tossa de Mar as a destination - it is a good mix of charm and enough going on to a have a good seledction of restaurants, without the overdevelopment of nearby towns such as Lloret de Mar.

This hotel is at an excellent location, right on the beach with a nice pool and within a short walking distance of the sights and restaurants in Town. We had a car but there is no reason to drive within Town and there is a parking garage at the hotel. The first night of our stay there was no room in the garage, which was frustrating, especially since there really was no good alternative. That was an example of why I struggle whether this is a 4 or 3-star hotel. It clearly fits in the 4-star category for location, cleanliness, and the breakfast was excellent (we did not eat in the hotel other than for breakfast).

There were a few items that should be noted and that might be helpful. We had reserved a balcony for our room and one without for the kids. It turns out that the balcony room cost twice as much as the non-balcony room and was on the 3rd or 4th floor overlooking an alley. It was clearly not worth it and we switched to a room at half the price after the first night. Also, the kids; room was down the hall overlooking the alley and smelled of smoke from people (I believe employees) smoking outside. Therefore, I recommend asking for a room away from that area and to avoid balcony rooms - they are not worth it. Other than that issue, the rooms were very reasonably priced considering the location. Nothing very fancy, but just fine for a family vacation. From what we saw of other hotels in the area, I think the price was right if you avoid the balcony room.

One other complaint. When paying for the sale (mildly annoying but consistent with other hotels' policy in Spain) and checking out, the credit card payment was processed in US Dollars, thereby requiring the bank the hotel uses to charge a 2 or 3% conversion fee and at an exchange rate not as favorable as my credit card company. When I asked about it, the response was "we don't get any more than the designated amount of Euros". I decided not to argue, but when I arrived home I complained to Best Western and they refunded the difference (about $50 in this case). I don't know why the hotel did not put through the charge in euros to provide the best exchange rate to the customer, but it is not a good policy. However, Best Western stepped up and provided a refund.

Even with that issue, I would recommend this hotel. It is a good value in the basic room, the pool is nice, it is well located, there is an excellent adjoining beach and the breakfast was excellent.

  • Stayed: August 2010, traveled with family
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5  Thank RockyBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Gran Hotel Reymar & Spa

Address: Playa Mar Menuda s/n | Mar Menuda Private Beach, 17320 Tossa de Mar, Spain
Location: Spain > Catalonia > Province of Girona > Costa Brava > Tossa de Mar
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Tossa de Mar
#3 On the Beach Hotel in Tossa de Mar
#7 Family Hotel in Tossa de Mar
#11 Romantic Hotel in Tossa de Mar
Price Range: $115 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Premier Gran Hotel Reymar & Spa 4.5*
Number of rooms: 166
Official Description (provided by the hotel):
Welcome to the Premier Gran Hotel Reymar, located on the seafront in Tossa de Mar on the Costa Brava, and just minutes from the town centre. The hotel is located on the more private Mar Menuda beach, separated from the main beach by a rocky outcrop, and a wonderful place for both adults and kids to sunbathe, swim, go snorkelling or even scuba diving. ... more   less 
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Also Known As:
Best Western Tossa De Mar
Tossa De Mar Best Western
Premier Gran Hotel Reymar & Spa Tossa De Mar, Costa Brava, Spain

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