Let's face it, it's a budget hotel. But there the "concerns" stop.
I travel for work, and have seen some pretty terrible "budget hotels" in my time.
The room was spotlessly clean, the shower was HOT and worked perfectly.
The bed was firm, not too firm, and again, spotlessly clean and tidy.
But the customer service was SUPERB!
I'd had problems with my car since collecting it at the airport. So having spoken with my car hire company, they sent out a recovery truck. I speak good English, French and Spanish, but not a word of Portuguese. So the desk staff offered to translate for me, throughout the whole sorry business of getting the car collected. At the end of the whole ordeal, one of the desk team suggested I could do with a drink, and so offered me a free beer at the bar at the hotel's expense while they organised dinner for me. (By now, most "normal" places would have closed the kitchen and gone home).
It's not a big deal in the scheme of things, but so much of what makes a good business hotel for me are the small things which represent a commitment to detail. IN this case, the fluent English speaking desk team, the basic but welcome menu offered 24/7 and the commitment to provide basic amenities to a high standard just made it for me.
- Official Description (provided by the hotel):
- The Ibis Leiria hotel is located in the south of Leiria, between the A1 and A8 motorways. Only 10 min walk from the centre of Leiria and 25 km from the Fatima religious sanctuary and Sao Pedro De Moel beach, the hotel is ideal for weekend stays with Batalha and Obidos historical cities not far away. The hotel features 56 confortable and welcoming rooms, a bar serving snacks 24 hours and private undercover pay parking. Business guests will appreciate use of wireless broadband Internet access. ... more less
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