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“Well appointed hotel”
Review of Fretheim Hotel

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Fretheim Hotel
Ranked #2 of 4 Hotels in Flam
Certificate of Excellence
Brampton, Ontario
Level 5 Contributor
79 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Well appointed hotel”
Reviewed October 8, 2012

We stayed here as part of a “Norway in a Nutshell” tour. This hotel would have been rated “excellent” instead of “very good” except for one flaw, which I will get out of the way here and now; the lighting in the washroom was absolutely horrible. The washroom is equipped with three luminaires above the sink however, two of them have been deliberately disabled. It is difficult to describe the lighting levels in non-technical terms, so I will try this instead: Imagine going into a pitch-black washroom now, imagine turning on your smart phone and holding it above your head. This is what our washroom was like. Most hotels are on energy saving kicks, but our washroom had so little light that the shower was essentially dark with the curtain pulled. Enough with the flaw, let’s move on to the rest of the hotel.

The hotel consists of the original building plus a newer modern wing where we stayed. The rooms are comfortable enough with the usual features. A couple of odd things with the room; (1) the temperature control could not be found (2) the rooms are accessed with an RFID type card. To unlock the door, you simply hold the card near the mechanism. However, as we discovered later, you also need to hold the card near the door to lock it when you leave! Unlike 99.9 % of the hotels I have stayed at, the door does not automatically lock. Last thing about the doors, they swing into the corridor so be careful when leaving your room, or you may knock out a fellow guest walking down the hall.

In terms of location, the hotel is central to the highway, Flam railway, and cruise ship terminal. It was relatively quiet there during our stay but the place must be quite busy when a large cruise ship comes into port.

We had dinner and breakfast at the hotel and were quite satisfied with the selection and service. There are also other dining options on the cruise ship wharf. All hotel staff were accommodating and friendly.

In terms of things to do, there is the Flam railway, railway museum, fjord cruises, and plenty of hikes. The hotel has maps that clearly outline the paths and roads for hikes, ranging from easy to challenging. I would also strongly recommend the hiking trail to Aurland along side the fjord. The views are simply stunning.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank amanofkent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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810 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (174)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Lynchburg, VA
Level 5 Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed October 6, 2012

My daughter and I stayed here for 2 nights in Sept. It was such a beautiful hotel! From the moment we walked in we felt welcome, and at home. Our room was on the front with a balcony where we could enjoy the views. It was clean, comfortable and they provided extra blankets since we were cold. The dining room was host to some very large groups so was noisy but the dinner buffet was excellent and had a very good variety of foods. We were approached at our table by a very drunk guy which was kind of scary but the staff immediately got him away from us and apologized profusely. Take your time here and enjoy the opportunity to hike, rest, and take in the amazing views!!!

Room Tip: Ask for the new section with a balcony.
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank cam4est
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 27, 2012 via mobile

I stayed here for 2 nights. The staff members were friendly at reception. However, it took the wait staff ages to hand me a menu & take my lunch order. The hotel is conveniently located & has a nice exterior. However, my double room was below average for 4 star hotel. No toiletteries (seems to be the case in most Norwegian hotels unless it's a five star hotel) except a soap dispenser. The check in time is 4 pm, which is very late & not my money's worth. The rooms are in desperate need of a make over. It's such a beautiful location, if only they had a luxury 5 star hotel to complement it.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 982Daisy_35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burnham-On-Sea, United Kingdom
Level 6 Contributor
359 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
Reviewed September 25, 2012

Wanted to stay here as it is a sort of icon in the tourist center of Norway. Great setting and ideal for walking around Flam. The reception was efficient and we soon had a nice room. Since we were touring in a campervan we needed the facilities after a spell on the road. Everything worked and we were comfortable.
We eat in the hotel and despite it being very busy found that the bar upstairs was closed. We were told we could get a drink in the cafe next to reception. Having only one receptionist we had to wait a long time.
The food was good, although the starter portions were small. The service was a bit rushed and then slow. No attention paid to how we eat the meal. At the end of the meal we asked for coffee and to have it served downstairs. Half an hour later we were still waiting and they appeared to have shut the dining area. We went to bed.
Breakfast was superb. There was not much that wasn't on the table. Quality of everything was extremely high and the service, clearing the many dishes was just right.
All the bits are there if only they looked at what people want from a nice meal.
This place is a crossroads of the world; you will meet every race except Norwegian. If you want to immerse yourself in Norwegian culture go elsewhere.

Room Tip: Go for a half board package. You get a much better rate than room plus meal.
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TinbumNorthWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax, United Kingdom
Level 4 Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 23, 2012

Despite being by the station dont get the impression it will be noisy. I dont think Flam could ever be accused of noisy! The rooms are fine esp if you get one facing the front or the station and the breakfast was very nice. I wouldnt recommend eating there at night if money is being stretched in Norway as there are cheaper places to eat in the "town". I would definitely recommend staying at this hotel as it is a good stop in between Oslo and Bergen.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hello73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VA Beach
Level 6 Contributor
127 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed September 21, 2012

We knew that this was supposed to be a special place and it was. Of course the setting by the fjord is woomderful but the building itself is a combination of the original structure and an addition. We were in the origiinal bulding which was very nice and a corner room didn't hurt. Neither did the fact that they give you free access to the allundry and even profive the detergent. Very freindly, helpful young staff. Bed very comfortable with the typical European comforters that we grew to love. Common areas very well done inviting. The front of the building bascially opens up during the day for passage to the very well flowered garden in front. Definitely the place to stay in Flam.

Room Tip: Go for a corner.
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank ALBERT F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney Australia
Level 6 Contributor
239 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
Reviewed September 19, 2012

Prior to coming to Flam we knew this hotel was long established and it is, but we were in a newly refurbished section which was very well presented. We had a balcony with a view of the comings and goings of the Flam railway and of the fjord. The hotel has a lovely restaurant which also has good fjord views, both dinner (has a buffet option) and breakfast (buffet) were great. There is also a very nice bar area and a cafe which serves quick but good meals.

Our room did not have free WiFi but this was avialble in the public areas. The only point to watch out for is that the doors to the rooms open out, not in - don't stand in the corridor when someone else opens the door! Make sure you visit the public rooms which have been set up with traditional Norweigan decor.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank westernsydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fretheim Hotel

Property: Fretheim Hotel
Address: on Flam Waterfront, Mailbox 63, Flam 5743, Norway
Location: Norway > Western Norway > Sogn og Fjordane > Aurland Municipality > Flam
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Flam
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Fretheim Hotel 4*
Number of rooms: 122
Official Description (provided by the hotel):
Fretheim Hotel boasts mountain and fjord views and is somewhere you can look, taste, listen and absorb magnificent nature. The hotel is immediately adjacent to the Nærøyfjord UNESCO World Heritage site. This fjord has been chosen as one of the world’s most beautiful destinations several times running! The hotel was built in Swiss chalet style at the end of the 19th century, and over the years has grown and developed in pace with the increase in tourists and travellers using the Bergensbana railway and, later, the famous Flåmsbana railway. The oldest part of the hotel has been carefully restored to reveal beautiful details, with open fires and antique furniture in the lounges, library, conference room and, not least, in all the historical guest rooms. Take yourself on a journey of discovery and enjoy the atmosphere of glory days past. ... more   less 
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Also Known As:
Fretheim Hotel Flåm

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