We went to the Fretheim Hotel earlier in the day and inquired about the Buffet. After being told the prices etc we booked a table for that evening, all fine, or so we thought.
We arrived in the restaurant and found there was no sign of a buffet. The waiter told us it wasn't on tonight. Thanks. You could have told us this earlier when we were making the reservation.
So we get our menus and decide what we want. I decided to have the pork with blood sausage as my main course. But when taking my order I was told they were out of pork so the dish was off the menu. Thanks. You could have told us that when you gave us the menus.
So I had the duck with noodles instead. The duck was cooked excellently so they do get points for that, if the sauce with the noodles was a little heavy.
So then we wait for our plates to be cleared....and wait...and wait. My after 5 mins my friend went downstairs to have a smoke outside and by the time she came back the plates still weren't cleared. And its not like we were hidden in the corner either. We were the first table they pass when they exit the kitchen, direct line of sight. And there was plenty of staff going back and forth but clearly not very observant.
Finally the plates got cleared and we decided to order dessert, caramel pudding. Guess what? It wasn't on the menu either. Thanks. You could have told us when you gave us the menus.
The final thing that bugged us was that we wanted to split the bill, but instead of splitting it by what we ordered he split it right down the middle. We decided to let it go and sort what we owed to each other later. He never got us to enter a pin for our cards either and took them away to swipe them which as far as I know is not supposed to be done either for security reasons.
So yeah, good food, not amazing, but good. High prices (we expected that though) and inattentive staff.