Apart from the delicious food and artistic rooms, the service was HORRIFIC, to say the least. The entire dining and cafe staff ought be fired or re-trained to high-quality standards. The feeling one receive whilst dining or having just a coffee is "we don't need your business"!
I do wish that the current economic conditions within Europe flows quickly to the coast of Knokke and wipe away any remnant of customers they have. Service is key for the survival of any business but La Reserve's staff needs a wake-up call eminently because the extremely high costs one expends should equate to the level of service one receives. This is definitely not the case!
La Reserve is 100% 'Service-blind'! Spend your monies elsewhere!
- Official Description (provided by the hotel):
- Welcome in the new hotel La Réserve in Knokke-Heist! Following one of the greatest hotel reconstructions in Knokke's history, La Réserve once again takes its place in the most glamorous city at the Flemish coastal side. The new five-star hotel La Réserve is the largest in Knokke-Heist with 110 rooms including 2 suites, 2 restaurants, a bar, 5 meeting rooms, 1 ballroom, a spa with indoor pool, wellness and beauty facilities. Situated at the borders of the Victory Lake and only a few steps away from the North Sea, high-class shopping and dining, La Réserve is looking forward to welcoming you back in the utmost exclusive part of Belgium! La Réserve - An icon since 1949. ... more less
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- Also Known As:
- La Reserve Hotel Knokke-Heist