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“Where's my Best Western?!?”
Review of La porte de France

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La porte de France
Ranked #6 of 7 Hotels in Bouillon
Reviewed August 21, 2010

The hotel is situated in a comfortable position and has a very useful parking in front of it.
Anything else i could say about "Best Western La Porte De France" is rubbish.
We reserved a room on BOOKING.COM and were placed right under the roof, paying €80/night to sleep in one of the worst "hotel rooms" i've ever seen.
The tropical temperature, though it was a cold August outside, was the last problem. The room was incredibly tiny (look at the pictures) and i always had to mind my head while "moving around". Forniture ridiculous and not useful at all (you can't use chairs or desk: there is no room to sit down!). You can't pee like a man is supposed to in the bathroom: there isn't enough space to stand up.
I can't say the room was clean at all. We found hair and holes on pillows and sheets, which is always such a pleasure! Moreover, it seems they're growing spiders up there...very big spiders everywhere.
They say you can have free wi-fi in the structure, no need to say i didn't find any line on that attic.
We had dinner in the restaurant, and my girlfriend had an aunt in her salad. I swear.
The best happened the day after when we went downstairs to have breakfast: after being asked our room number, we were not allowed to have breakfast with the other "normal" hotel guests, but were sent, in front of everybody, to the coffee room with different (lame) pottery and cuttleries, which i asked to change for being incredibly old and dirty. It was only 9 o'clock, but just enough to spoil the whole morning.
Nobody speaks english of course, we are too close to France: they only speak French.
Can't say anything about the other floors' rooms, but my experience with this hotel was very upsetting: wouldn't advice it to anyone.

  • Stayed: August 2010, traveled as a couple
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5  Thank Panilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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24 - 30 of 133 reviews

Reviewed December 1, 2009

I've stayed at dozens of hotels worldwide, never have I been in such a small room/closet. Simply tiny, I could hardly move in it, had to pay attention not to bump my head. Obviously no closet in the room as there wasn't any place. I think the pictures speak for itself. Towels nor soap were added to the bathroom after the first night.

Restaurant was closed the two days I was there. The second day I skipped breakfast. The first morning I got a boiled egg, some jam, a small cup of choco paste and a few hard sandwiches (not even one slice of cheese or ham). Seriously, this was the poorest breakfast I've ever had in a hotel. The coffee was instant (yuk!), I still tasted it three hours later.

At noon I had a 'vol au vent' with french fries in their brasserie, the vol au vent (chicken) wasn't even properly warmed up. If you go out in the evening after 6 or 7pm don't forget the code to get in or you'll have to sleep on the street (no staff later than 7pm). This hotel gets a 4 star rating on some sites, that just makes me laugh. This is de facto a 2 star property.

  • Stayed: November 2009, traveled solo
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4  Thank DavidBelgium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2009

Bouillon is a lovely little holiday town built along the banks of the river and this hotel appears to have been there for many years and the style of decor reflected this. Our room was small, adequate and clean. However the toilet was positioned in such a way that it had to be used sideways! Dinner in the restaurant was excellent, but choice at breakfast was somewhat limited. The last surprise came at checkout when I was given a handwritten bill and receipt.

  • Stayed: May 2009, traveled as a couple
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Thank macc36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2009

It's definitly not up to Best western standards.
It's true that some rooms are grat, but with the standart reservation, you only get a tiny room, and you have to pay a huge supplement to go in a normal one. The service was quite good, but the price the resaurant is very expensive. My bill was wrongfully calculate, at the end of my stay? I had to pay 20 euro more than forseen, with no particular reason. (I think that the boss just cheat with the bills in order to get more money. If you ant to have a nice stay in beautifull Boullon, CHOOSE AN OTHER HOTEL.

  • Stayed: July 2008, traveled as a couple
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3  Thank FRED96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2008

Good location, near the center of town. Close to bus stops. Rooms are pretty small. Breakfest was O.K. Nicer places to stay on the hill above town.

  • Stayed: September 2008, traveled as a couple
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Thank HikerJohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2008

The Best Western La Porte de France is located in Bouillon, at the south end of the Ardennes, along the Semois river. It is a convenient walk to restaurants in town, and to kayak tours and rentals across the street (highly recommended). There is parking in front of the hotel, and entry through the side near the restaurant where the family owning the hotel keeps track of comings and goings. There was a bit of trouble with the check-in, double vs. single beds, and there was a quick shuffle to an alternate room. The new room promised a river view, which it did have, but it was minimully furnished and very tiny. Overall, the value promised was nowhere near the value received.

The room has a single bed and a small table, along with a (small) TV mounted up in the corner. The windows in a dormer did overlook the river, but also the parking lot, with accompanying noise. There was noise from a couple in the adjacent room all night. There was a small shower, clean, but tight.

Breakfast was included and was very good; a generous buffet that included a variety of breads, meats, cheeses, and cereals. A pot of coffee was provided.

I think that the error in making the reservation probably caused the shift to a substandard room, which is too bad. The price is good and the hotel certainly has a good location which, given the right room, could have made for a wonderful stay. There are good restaurants available in town, and it's worth the walk in to sample the local cuisine.

  • Stayed: August 2008, traveled as a couple
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1  Thank DaveH-ExPat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 23, 2008

We drove from Valkenburg to Bouillon for a stop before heading to Paris. Booked 2 rooms for a one night stay with river views. We were very impreesed with this pretty and friendly town and wished we had another night there so we could picnic , canoe and go go-carting.
.Location of hotel excellent...breakfast typically European. We spent half day at the castle and Godfrey's story museum which the kids loved.

  • Stayed: May 2008, traveled with family
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Thank astrochichi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La porte de France

Address: Porte de France 1, Bouillon 6830, Belgium (Formerly BEST WESTERN La Porte de France)
Location: Belgium > Wallonia > The Ardennes > Luxembourg Province > Bouillon
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #6 of 7 Hotels in Bouillon
Price Range: $94 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — La porte de France 3*
Number of rooms: 25
Reservation Options:
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Also Known As:
Best Western Bouillon
Bouillon Best Western
Best Western Hotel Bouillon

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