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“NEVER GIVE YOUR MONEY TO THIS HOTEL!” 1 of 5 bubbles
Review of La porte de France

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La porte de France
Ranked #8 of 8 Hotels in Bouillon
Brussels, Belgium
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
“NEVER GIVE YOUR MONEY TO THIS HOTEL!”
1 of 5 bubbles Reviewed May 19, 2011

This hotel is really, really, really awful! The owner is a real swidler, a thief! i've never seen a man like this before! no computer to calculate your bill, the chef is always present behind the reception desk, the owner is a small beardy garden dwarf without any sympathy!
The restaurant is too expensive and disgusting, We've paid more than 100 euros for a tasteless menu.
If you wanna visit Bouillon, I give an advice to everyone.... Never go there, choose and other place, don't give your money to that place.

  • Stayed September 2010, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
11 Thank alexbulex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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122 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed September 15, 2010

After reading some of the other reviews (on free hotel WiFi) I'm convinced we've had a lucky visit to the hotel.

We arrived having booked with a major travel website to be told that we had no booking. I was able to produce the confirmation email (thank goodness) and they took a photocopy and offered us a choice of rooms - we took room 210 with its 2 single beds, large window balcony with river views and a small ensuite with shower over bath. My only criticism is that the beds could have been firmer. We also saw 215 which had a double bed and seemed ok, just smaller and nothing resembling the river view that we paid for.

Breakfast perfectly nice with the normal European selection of croissants, bread with cheese and meats as well as some hot items.

Plenty of free parking outside the hotel and a pretty central location, sat just under the castle.

Recommended for room 210!

  • Stayed September 2010
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank ColinTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brescia, Italy
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed August 21, 2010

The hotel is situated in a comfortable position and has a very useful parking in front of it.
Anything else i could say about "Best Western La Porte De France" is rubbish.
We reserved a room on BOOKING.COM and were placed right under the roof, paying €80/night to sleep in one of the worst "hotel rooms" i've ever seen.
The tropical temperature, though it was a cold August outside, was the last problem. The room was incredibly tiny (look at the pictures) and i always had to mind my head while "moving around". Forniture ridiculous and not useful at all (you can't use chairs or desk: there is no room to sit down!). You can't pee like a man is supposed to in the bathroom: there isn't enough space to stand up.
I can't say the room was clean at all. We found hair and holes on pillows and sheets, which is always such a pleasure! Moreover, it seems they're growing spiders up there...very big spiders everywhere.
They say you can have free wi-fi in the structure, no need to say i didn't find any line on that attic.
We had dinner in the restaurant, and my girlfriend had an aunt in her salad. I swear.
The best happened the day after when we went downstairs to have breakfast: after being asked our room number, we were not allowed to have breakfast with the other "normal" hotel guests, but were sent, in front of everybody, to the coffee room with different (lame) pottery and cuttleries, which i asked to change for being incredibly old and dirty. It was only 9 o'clock, but just enough to spoil the whole morning.
Nobody speaks english of course, we are too close to France: they only speak French.
Can't say anything about the other floors' rooms, but my experience with this hotel was very upsetting: wouldn't advice it to anyone.

  • Stayed August 2010, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank Panilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Antwerp, Belgium
Level Contributor
34 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
1 of 5 bubbles Reviewed December 1, 2009

I've stayed at dozens of hotels worldwide, never have I been in such a small room/closet. Simply tiny, I could hardly move in it, had to pay attention not to bump my head. Obviously no closet in the room as there wasn't any place. I think the pictures speak for itself. Towels nor soap were added to the bathroom after the first night.

Restaurant was closed the two days I was there. The second day I skipped breakfast. The first morning I got a boiled egg, some jam, a small cup of choco paste and a few hard sandwiches (not even one slice of cheese or ham). Seriously, this was the poorest breakfast I've ever had in a hotel. The coffee was instant (yuk!), I still tasted it three hours later.

At noon I had a 'vol au vent' with french fries in their brasserie, the vol au vent (chicken) wasn't even properly warmed up. If you go out in the evening after 6 or 7pm don't forget the code to get in or you'll have to sleep on the street (no staff later than 7pm). This hotel gets a 4 star rating on some sites, that just makes me laugh. This is de facto a 2 star property.

  • Stayed November 2009, traveled solo
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank DavidBelgium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Macclesfield, UK
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed May 31, 2009

Bouillon is a lovely little holiday town built along the banks of the river and this hotel appears to have been there for many years and the style of decor reflected this. Our room was small, adequate and clean. However the toilet was positioned in such a way that it had to be used sideways! Dinner in the restaurant was excellent, but choice at breakfast was somewhat limited. The last surprise came at checkout when I was given a handwritten bill and receipt.

  • Stayed May 2009, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank macc36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed February 17, 2009

It's definitly not up to Best western standards.
It's true that some rooms are grat, but with the standart reservation, you only get a tiny room, and you have to pay a huge supplement to go in a normal one. The service was quite good, but the price the resaurant is very expensive. My bill was wrongfully calculate, at the end of my stay? I had to pay 20 euro more than forseen, with no particular reason. (I think that the boss just cheat with the bills in order to get more money. If you ant to have a nice stay in beautifull Boullon, CHOOSE AN OTHER HOTEL.

  • Liked — The staff, some rooms, if you are lucky, are great
  • Disliked — The owner, Bacardi-coke(not in bottle)=10 Eur,scam with Bill
  • Stayed July 2008, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank FRED96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed October 5, 2008

Good location, near the center of town. Close to bus stops. Rooms are pretty small. Breakfest was O.K. Nicer places to stay on the hill above town.

  • Stayed September 2008, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank HikerJohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La porte de France

Property: La porte de France
Address: Porte de France 1, Bouillon 6830, Belgium (Formerly BEST WESTERN La Porte de France)
Location: Belgium > Wallonia > The Ardennes > Luxembourg Province > Bouillon
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #8 of 8 Hotels in Bouillon
Price Range (Based on Average Rates): $
Hotel Class:3 star — La porte de France 3*
Number of rooms: 25
Reservation Options:
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Also Known As:
Best Western Bouillon
Bouillon Best Western
Best Western Hotel Bouillon

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