You just don't want to waste time and money on this Hotel-restaurant. The service is so terrible that it just doesn't exist! We went on a Sunday with our three little children. It was 20 o clock. At r20.10 a party of 12 left the place because they were not being served. At 20.30 the waitress was helping a couple that came after us. Whe already had asked three times if she would come and clean our table at least. Nothing. She didn't apologise but became rude by telling that we were not the only ones and that it's not true she didn't set foot outside where we were sitting. She did not take an order not for drinks nor for food. When we asked after the manager she didn't make the effort and after I demanded to see the manager she chickened out. I asked her name and I said I will write to the management. She at least could have informed us from the beginning that she would not be able to help us and give an indication of time so that we could have decided to leave. Because you just cannot leave tired children hungry for a long time. So Bad bad bad bad. Unfriendly unprofessional. A message to the manager: on Sunday you arrange to have well educated ENOUGH waiters who are capable of doing their job. Not these two left handed incompetent persons. Could luck with your management and all the guides will hear about our complaints.
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