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All reviewscoffee bartrain stationopen hoursrecommend this hotelsuperior roompool areanice poolpool closesbig balconyhotel cafebusiness staylunch buffetvery friendly front desk staffcannot commentlocal frascatihalf milerestaurant manager
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Reviewed October 7, 2010

in my opinion this hotel was incredibly cheap, you wouldnt get a crummy b&b in the uk for the same price. The hotel was certainly dated, yet our room was great. It has a beautiful antique bed, desk, wardrobe etc and lovely wooden clean floors. The shower room was dated, but prefectly functional. The air con worked really well, and there are outside shutters which you can move up/down to let in however much light you prefer. I like to sleep in complete darkness, so this was great for me.

We also had a lovely view from our room and bathroom - out over the pool and with countryside and then rome in the distance.

Some people have complained about the walk into Frascatti, my partner and i are in our 20's so we actually enjoyed the walk. Frascatti should be called "the town of steps" since you are always going up steps to get to the main area - but once there - its all flat.

The pool area we had to ourselves for the 3 days, only one other lady there... peaceful and relaxing. You can get drinks at the hotel bar/restaurant which was good.

The only downside to the hotel is the breakfast - it was dismal to say the least. The breakfast room itself is simple but clean and kind of cute. But the food and drinks...yuck! Thank god there was a toaster is all i can say, because at least toasting the supermarket style pastries made them edible. There was "plastic ham" as i call it, and "plastic" cheese, poor quality sliced white bread and some rolls. Also 'seen better days' cakes and pastries. Fruit was canned but ...also seen better days. Cereal... again, seemed very poor quality and old. HOWEVER i have to say i usually stay in 4* hotels where there is a propper hot/cold fresh choice...(not just continental) plus my dad is a baker and so i know my bread. My partner however.... was perfectly satisfied with a plastic ham sarnie and E-number-galore 'fruit' juice.

Overall, you get what you pay for, and the hotel is lovely... so a poor breakfast shouldnt put you off. The cafes and restaurants nearby more than make up for it... so much so that if i went to Frascatti again, i think i would return to Villa Mercede.

  • Stayed: September 2010, traveled as a couple
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Thank Traveller1110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2010

I find the positive comments on this hotel to be rather misleading, but perhaps we were just unlucky or something. We booked a twin room on booking.com at a rate of €59 per night for the 8 nights of our holiday. We were a little suspicious of the low price, but were comforted by the generally quite good or neutral reviews on various websites and by the fact that excellent 4-star hotels can be had in Ireland for similar rates. We had come so far from Rome because we wanted a swimming pool to come back to after a day’s sightseeing in the city, and we like to be in a more rural location anyway.

On arrival, everything seemed OK, the lobby and hallways presented nothing spectacular, but nothing very negative either. When we opened the door to our room, however, our jaws dropped. – think of a rather drab youth hostel room circa 1975 – cheap wooden click-flooring, melamine panelling, tired paintwork of the sort that was popular 10 years ago – deliberately stained-looking for some reason no-one could ever explain. Drab pictures, an ancient table and chair, an old portable TV. There was no information book giving information about hotel services or times, and he had offered none verbally at reception. There was a strange smell, which we later thought might be attributable to the pool pump-house? We could smell the drains in the bathroom. The bath was not very clean. We were very disappointed, and were not looking forward to spending any of our holiday time in such a place. We returned to reception, and asked him had he better rooms.

No, he could not change our room until the next day, but he ‘might’ be able to give us a room with a shower – at this point we hadn’t established that the shower didn’t work, and therefore had not mentioned it, but clearly he knew this when he allocated the room. We discovered later that the plug mechanism in the bath did not work either, and the bath would not fill, so washing was difficult in the extreme.

There was no safe in the room. Instead there was a bizarre system of going to reception, placing valuables in an oversize envelope, which would then be sealed with tape, signed and counter-signed, and receipted. Would this happen every time we need to access our money or other stuff, I asked. Yes!!!

We tried the pool terrace. I thought it was quite pleasant, the only good thing I experienced there, but my friend thought the yellow stain around the pool was off-putting. Later on, we decided not to go into the town, but ate at the restaurant on site. The food was only very average, but twice the price for the same sort of better-tasting fare on offer in the town. ‘Vegetables’ consisted of an accompanying bowl of overcooked spinach.

We were quite angry by this stage, and went back into the town to arrange different accommodation, and checked out the next day. We didn’t wait to see what else might be offered, and frankly we didn’t believe it was not possible to have moved us immediately. There simply was not enough people there that we could see, to occupy 67 rooms. Breakfast was unpleasant. Orange juice appeared to be the dilutable type known as ‘Quosh’ or ‘Miwadi’ in Ireland, and was diluted to the highest degree. The cornflakes were awful – possibly stale, possibly just cheap and nasty.

There was some discussion about the necessity for me to cancel our booking with booking.com in order to avoid him being charged a percentage for the full 8 days. Did I have a phone number for booking.com? I said I would do the cancellation online, and could I have access to a computer?. The ‘problem’ had mysteriously disappeared by the time I returned to reception with my paperwork – in the space of 5-10 minutes he had discovered how to do this himself. Hmmm….

We essentially lost a day of holiday time with stress and annoyance over this, and I consider this unforgivable. Beware low prices at this hotel, and regard any room photos as being unrepresentative. To be fair, other guests appeared satisfied.

  • Stayed: August 2010, traveled with friends
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3  Thank fourcourt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2008

Although this hotel was a ten minute walk into the main centre of Frascati, it was a very pleasent place to stay. The rooms were spotless and the bathroom was spacious and clean. The staff were always helpful and friendly and as a bonus spoke quite good english. There was a shuttle service(free) to the town or the railway station which was only 10 minutes walk, but still very useful. The town was quite vibrant and the train took you straight into Rome Temini in 25 minutes.
My only gripe was that because the shuttle didn't run until 8.00am
we needed a taxi to the railway station in Frascati earlier. It took 2-3 minutes and he charged us €10 which was a real rip-off. As it was quite early and he didn't appear to speak any English I let it go. But be warned.
The hotel provided a breakfast included in the price which was adequate, with plenty of fresh pastries, bread,cheese etc.
There is a small bar and a restaurant neither of which we used.
All in all It was a good hotel.

  • Stayed: November 2008, traveled as a couple
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Thank Lynda1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago
Google Translation

Stayed: September 2018, traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago
Google Translation

Room Tip: Airco iets hoger zette bij aankomst stond redelijk koud en in de douche was er veel schimmel
Stayed: September 2018, traveled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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