The room was great, and we had a nice balcony with a fantastic view. The location is superb.
However we had a bad experince, which completely ruined our stay at this great hotel.
We had room no 6, and the heating system (thermostat) did not work. During the night the temperature was about 30 degrees, and it was hopeless to sleep. We turned the system off, but it still continued to heat. We complained on the phone in the evening, and in the morning by walking down to the recepcion. The recepcionist in the morning admitted that there was a problem, as the guests in room no 2 had complained about the room being too cold. But when we checked out, the recepcionist had changed. This person was quite rude and did not belive us when we told him that the heating system was completely malfunctioning. He did not understand that the system was heating the room even when it was swithced off, and he said that everything was working. We ended up with a 20% discount, which was not enough for a night without sleep. This was a very disappointing experience for us, as the next day was completely ruined after no sleep.
- Official Description (provided by the hotel):
- The cultural crossbreeding of the Casa del Corregidor displays an andalusian character, with latticework and a courtyard. Many of the rooms overlook a splendid landscape filled with art, nature and history. The flowery tiling enlivers the wood of the furniture and the ochre of the terraces. ... more less
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