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“Very good but room for improvement”
Review of Hotel Mitterhofer

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Hotel Mitterhofer
Ranked #17 of 35 Hotels in Schladming
Reviewed May 27, 2013 via mobile

Buying wine won the staff over - before splashing the cash they were a little stiff - suggesting they are not well looked after.

Rooms were great bar no drink making facilities/mini bar.

Facilities were good; though Brits should watch out for European habit of nakedness throughout the spa area, despite many guests being morbidly obese.

A good stay though - the food was SIMPLY EXCEPTIONAL and the staff were very friendly after the midway point.

  • Stayed: March 2013
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Thank John N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MatthiasWalcher, Owner at Hotel Mitterhofer, responded to this reviewResponded June 30, 2013

Dear John N,

Thank you for your feedback, and that you have taken time your to describe impressions. We apologize for not to have suited your expectations in the rooms.
Please inform us for your next stay, so we can give you one of our new refurnished rooms facing to the south!
Best regards

Matthias Walcher
Owner

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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16 - 22 of 60 reviews

Reviewed February 16, 2013

This is supposingly a 4 star hotel. According to the reviews on Trip Advisor it is supposed to be excellent. I do not agree (not at all) and was negatively surprised. In my room the furniture was at least 20 years old and the room looked rather sadly decorated (was there any decoration??). My TV set was an old big box with a remote with buttons totaly faded and unlegible!! The SPA is devided in two areas (corridor in between) so every time when you go from one are into another are you have to swipe your room card to open the door..totaly unpractical. Reception staff was not always very helpful.
Breakfast is one of the highlights and the staff serving it was very friendly. Very nice room for skiis & boots.

Room Tip: Take a look before accepting the room..maybe other rooms are better than mine?
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  • Stayed: January 2013, traveled solo
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1  Thank CroCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 26, 2013

Very good hotel close to the cabin lift and ski slopes. It is just walking distance (250m) to the ski lifts and slopes. Excellent service, very friendly staff. Their spa complex is just amazing ! Very generous breakfasts and delicious dinners. Highly recommended hotel in Schladming !

  • Stayed: January 2013, traveled on business
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Thank Daniel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2012

We stayed here for two nights with half pension and found this hotel to offer good value. A five course dinner with vegetarian options was a pleasant surprise in the small charming town in central Austria. Our room was huge (maybe 20 x 25 ft) and had an extremely comfortable bed. The internet connection was somewhat of a problem at first until I realized you need to have a cable to use your computer (no WIFI).

The best part of the town is the drive north up the hill toward Ramsau which winds around some of the prettiest villages you can imaging.

The walk into the town of Schladming from the hotel was interesting once you got there, the walk itself along a busy road much less so.

  • Stayed: July 2012, traveled as a couple
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1  Thank Mascalzone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2012

This is a small, family run hotel in a peaceful setting on the outskirts of Schladming. A pleasant 15 minute walk brings you to the town centre (recommendation: take the Panoramaweg south of the hotel to avoid a lengthy stretch walking along the road). We booked a larger room facing south and, although we were disappointed not to have a view, it was very comfortable, clean and quiet. We were there in the pre-season, an awkward time for hoteliers, so that there were very few guests and no doubt fewer than normal staff. Nevertheless the service was, with one exception mentioned below, very good and helpful.

Two things spoilt our stay slightly. The first was the internet, which, while free, has some problems. It would not allow connections to my email IMAP servers, either using Outlook on my Windows PC, or using my iPad. It also was reluctant to connect to my wife’s VPN server, though would do so eventually after much coaxing. These are not problems encountered anywhere else in Austria (out of 6 other places where we have used internet so far on this trip), or anywhere else in the world that I can recall with more than 100 different networks used). I hope the hotel owners will have this problem investigated and remedied for future travellers.

The other issue we had was with an overenthusiastic but poorly committed house maid, who ignored the do not disturb sign on our door and who placed the dirty towels put in the bath for cleaning back on the towel rail. Another previously unencountered fault in many years of travelling.

Otherwise we enjoyed a very pleasant stay, but my ratings must reflect these two bad experiences.

  • Stayed: May 2012, traveled as a couple
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2  Thank Sangio7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 2, 2012

Comfortable well equipped and spotless rooms, friendly and efficient staff, nice restaurant and wellness area, very good location at 5 minutes walking distance from the old Planai station. A nice choice for your skiing holidays and good value for money.

  • Stayed: February 2012, traveled with friends
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1  Thank Thira66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 19, 2012

This hotel had everything required for a comfortable top notch skiing holiday. Food was excellent, from the extensive self serve breakfast to the 4 course evening meal. Very clean modern rooms with mountain views and a must for helicopter spotters, the air ambulance lands on top of the hospital opposite. Walkable to the nearest ski slopes and ski hire centre. We were here as part of a single parent ski group and the staff looked after what must have been a rather trying group with utmost patience and attention. Thankyou everyone!

  • Stayed: April 2012, traveled with family
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Thank wendyducati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Mitterhofer

Address: Salzburgerstrasse 371, Schladming 8970, Austria
Location: Austria > Styria > Schladming
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#10 Luxury Hotel in Schladming
#14 Spa Hotel in Schladming
Price Range: $152 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mitterhofer 4*
Number of rooms: 37
Official Description (provided by the hotel):
The Hotel Mitterhofer in Schladming is the first choice for relaxing and sporty holidays in Styria. Lots of different activities start directly on the doorstep from the hotel. With a family history of almost 130 years you find your hosts with passion and tradition. We are looking forward to welcome you in our house! ... more   less 
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Also Known As:
Mitterhofer Hotel Schladming

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